DROPS app not working? crashes or has problems?

DROPS Status

Last Updated on 2024-07-18 by SoleSavy

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Common DROPS Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot DROPS app on iOS and Android devices. Solve all DROPS app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

DROPS iPhone Issues and Solutions

DROPS iOS app crashes, not working, errors
DROPS iOS app network issues
DROPS on iOS has black/white screen

DROPS Android App Issues and Solutions

DROPS has errors/crashing/not working
DROPS server network connectivity issues
DROPS has black screen

DROPS iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever DROPS app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix DROPS app crashes or not working on Iphone (iOS):

Close and restart the DROPS app on iPhone
Update DROPS app to the Latest Version for iOS
Uninstall and reinstall DROPS iPhone app
Update your iPhone to the latest iOS version

Fix DROPS on iPhone unable to connect to server/internet connection issues::

To resolve DROPS network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix DROPS black/white screen (blank screen) on iPhone:

Follow the DROPS iOS app troubleshooting guide Here →

DROPS Android App Issues and Solutions

Fix DROPS not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent DROPS app issues:

Force Stop the DROPS App
1. On android, goto "Settings" » click DROPS app. » click "Force Stop".

Update DROPS to the latest version on PlayStore

Clear DROPS App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "DROPS app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch DROPS.

Fix DROPS unable to contact server/ DROPS internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click DROPS » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got DROPS » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch DROPS on android.

Solve DROPS black/white screens issue on Android:

Follow the DROPS android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at SoleSavy, developers of DROPS.

About this app

The SoleSavy mobile app is your source for everything sneaker releases, from rumor to restock. → Real-time drop alerts across 100+ stores. SoleSavy is the exclusive sneaker community helping people get sneakers for retail and avoid resell. Plus, set size and region filters to customize each keyword for what you're looking for. Truly personalized, so you only get notifications for the sneakers you want. Recently featured in: Highsnobiety, Complex, Hypebeast, Input mag, and many more.