Transact Status
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problems reported in the last 24 hours
Summary of Transact Problems 😠👌🔥
- Not accurate for when order is ready
- Restaurant closed before I could get the food
- Contact us link blocked for some reason
- Customer support is awful
- App doesn't allow me to place the order even though the cafeteria was open
- Customer support response was "Just re-install the app"
2 Reported Issues: 😵🆘🛟🚨📢
I've loaded the Transact Mobile App for the first time, as an incoming freshman to Kennesaw State U., I downloaded app--I entered my credentials accurately, and the next page says "For security reasons we require additional information to verify your account --and my correct login is used; however, the DUO MOBILE app authentication image does not appear. It is a blank screen. Please help. Thank you,
I've loaded the Transact Mobile App for the first time, as an incoming freshman to Kennesaw State U., I downloaded app--I entered my credentials accurately, and the next page says "For security reasons we require additional information to verify your account (ahaye2@redacted)--which is my correct login; however, the DUO MOBILE app authentication image does not appear. It is a blank screen. Please help. Thank you,
Have a Problem with Transact Mobile Ordering? Report Issue
Common Transact Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot Transact app on iOS and Android devices. Solve all Transact app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Transact Campus Inc, developers of Transact.
But wait, there’s more… not only are you going to get rewarded with shorter order and wait times, you may be able to earn actual reward points (at participating locations). Use Transact to browse restaurants and menus, order from your favorite campus spot, pay by credit/campus card or even your meal plan (whatever your campus allows). Mobile Ordering is a simple, super convenient way to order, pay and pick up - right from your mobile device. We’ll tell you when to expect your order, notify you every step of the way, and send a message when your order is ready. You’ll get points for things like opening messages, ordering food, and rating your purchases. Complete challenges for bonus points and level up, where you can earn points even faster. We’ll even remember your favorites, so you can reorder superfast. No more wasted time waiting in line. Then use your points to enter contests and receive rewards.
