MENU app not working? crashes or has problems?

MENU Status

Last Updated on 2020-06-27 by MENU Technologies AG

I have a problem with MENU

Are you having issues? Select the issue you are having below and provide feedback to MENU.

Read all Solutions

Fix Now in One Click

User reports:
No current problems

User reports 0

Have a Problem with MENU - Your Mobile Waiter? Report Issue

Common MENU Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot MENU app on iOS and Android devices. Solve all MENU app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

MENU iPhone Issues and Solutions

MENU iOS app crashes, not working, errors
MENU iOS app network issues
MENU on iOS has black/white screen

MENU Android App Issues and Solutions

MENU has errors/crashing/not working
MENU server network connectivity issues
MENU has black screen

MENU iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever MENU app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix MENU app crashes or not working on Iphone (iOS):

Close and restart the MENU app on iPhone
Update MENU app to the Latest Version for iOS
Uninstall and reinstall MENU iPhone app
Update your iPhone to the latest iOS version

Fix MENU on iPhone unable to connect to server/internet connection issues::

To resolve MENU network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix MENU black/white screen (blank screen) on iPhone:

Follow the MENU iOS app troubleshooting guide Here →

MENU Android App Issues and Solutions

Fix MENU not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent MENU app issues:

Force Stop the MENU App
1. On android, goto "Settings" » click MENU app. » click "Force Stop".

Update MENU to the latest version on PlayStore

Clear MENU App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "MENU app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch MENU.

Fix MENU unable to contact server/ MENU internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click MENU » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got MENU » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch MENU on android.

Solve MENU black/white screens issue on Android:

Follow the MENU android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at MENU Technologies AG, developers of MENU.

Verified email

Contact e-Mail: hello@menu.app

About this app

With this app you can order with just a few clicks from the convenience of your table and even settle your bill for orders placed with the service personnel. You can leave when you are ready – no more waiting for the bill to arrive. Order and pay with the this app App on your smartphone – no flagging down of waiters or standing in waiting lines. Orders placed via the this app App are always paid at the time of ordering. Just open the this app App, browse the this app and make your choice with just a few clicks. Orders placed with the service personnel are waiting within the this app App and you can settle your bill within a few seconds whenever you are ready to leave.