🏷️ About: CareTN, from BlueCross BlueShield of Tennessee, can pair you with a registered nurse or behavioral health specialist for one-on-one, personalized care. Message them whenever you want help managing your health and to get information about your health plan benefits.
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The customer service in CareTN didn’t address any of our questions and continuously gave us incorrect instructions as to how to file a claim and what is covered on our plan. One rep outright refused (repeatedly) to tell us which prenatal services are or are not covered or where we can access information about what is or is not covered. She claimed that there is no existing document that contains information about what is covered in our plan. How is this legally possible? I’ve not had this kind of issue with United or Cigna - if you can, don’t waste your time or money with BCBS or CareTN.
Freezes, restart phone to work sometimes. Now even that doesn’t help. Uninstalled, re-installed. Can’t complete daily tasks, very glitchy.
If you turn on Notifications fir CareTN, you will be annoyed by multiple notifications all day. It is exhausting... but only if you work during g the day. You know, you have a job. It’s a pain in the...
No options for meds taken only once a month. No option for meds taken as needed. Once revising a med, CareTN creates two. I wanted to delete one. No method to delete. If you update a med, it shouldn’t create a second selection. Update should overlay leaving one med.
The activity tracking doesn’t work well. I don’t get credit for steps if I don’t open CareTN the same day. I wish I could sync my fitbit to the step count
I love my nurse. She is very good at her job. She is so understanding and always gives me information to read. Thank you.
Helps me keep up with taking any medications as well as my prenatals, very informative for pregnancy and postpartum! Anything you could fall behind on or not be knowledgeable about CareTN will give you pointers and point you in the right direction. And as an added plus, you get your very own health navigator and they are SO SO friendly! The navigator can help with everything from finding you a pediatrician to answering any silly questions you may have. :) 10/10 approve! They also have a program where you get gift cards for interacting with CareTN and keeping up with all your stuff.
This has been a good resource for me as I continue my fight against cancer.
Easy to use
I
That’s what we need
I asked for help with locating surgeons that will do what I pray can be done and BCBS has been very helpful can not say how much this help has been
CareTN is easy to use and time will tell if it will be a valuable resource
I love CareTN! If I have questions I get answers! I love that I’m talking to real people instead of a robot!
I have been using my app for I think over 2 years. It helps keep me on track with my meds and the different team members I have worked with in the past and currently I don’t think I would be in the place I am today without them. CareTN is a lifesaver for me!
She has done a great job in helping John get attention on an issue that brought his primary care physician attention on a health issue of John’s that needed attention he felt immediately.
I am so thankful for CareTN.
I love the meds and reminders section.
It is so much easier for me to keep track of what and when to take my medication.
It has a reminder section.
I use it for my doc appointments and any reminders I need, like when I want to drink extra water, go for my walks and my therapy exercise sessions.
Updates are easy. Thank you for making CareTN easy and useful.
I love that I have all of my resources on one app, and that I can track my entries.
I also love the chat feature! I get the information I need very quickly.
Thank you
I am enjoying having the encouragement and wisdom from the articles that they send me. It keeps me on track, and encourages me to focus on my health daily. I worked on weight loss and achieved that goal, so now I am working on maintaining good blood sugar control through nutrition.
I can’t tell you how thankful I am to have had the case manager that was assigned to me for my daughter. Kenneth Winters, I am forever grateful for your help. Also having CareTN made it very convenient for communication between the two of us. Thank you again
Great concept. However, lots of glitches still need to be worked out.
CareTN appears generally safe, but use with caution.
JustUseApp Safety Score for CareTN is 33.3/100.
This assessment is based on our NLP analysis of 3,857 user reviews.
Combined with the app store average rating of 4.8/5.
CareTN appears legitimate, though exercise caution.
Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for CareTN is 33.3/100 .
This conclusion is based on analysis of 3,857 user reviews.
CareTN collected the following data from you:
If you're enrolled in an eligible care program you may connect a glucometer to share readings with your care management team, but should continue to check with your doctor before making any changes to diet, exercise, or treatment plan.
CareTN, from BlueCross BlueShield of Tennessee, can pair you with a registered nurse or behavioral health specialist for one-on-one, personalized care.
CareTN works with Apple Health for certain care programs, such as those that provide a step count task.
Use CareTN to set reminders for your medications and appointments, track your steps and progress over time and view personalized health recommendations.
Message them whenever you want help managing your health and to get information about your health plan benefits.
