Contact RDFit Support
Company Name: Shenzhen Runde Communication Technology Co., Ltd.
About: RDFit app integrates HealthKit to read and write some data in the Health
app.
Runde Communication is a high-tech company integrating R&D and production
of mobile phones and peripheral products, smart wearable devices, and operating
e-commerce; R&D and sales of electronic products, digital products, and smart
products; electronic software development, electronic products, communication
products, and mobile phones , Communicatio.
RDFit Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Shenzhen Runde Communication Technology Co., Ltd.
Verified email ✔✔
E-Mail: tengfei2019rd@gmail.com
Website: 🌍 Visit RDFit Website
Privacy Policy: http://www.rundefit.com/static/user_privacy_US.htm
Developer: ShenZhen runder Communication
9 Most reported problems 😔💔
I didn't set a password yet my watch is locked I need it unlocked
How do I activate voice control? In what language? What does the time query sound like?
This app crashes almost immediately every time it connects to mobile. Have tried some solutions which exist on google men didn't work. The mobile is Samsung with Android. Any idea?
При установленном приложении rdfit,всё музыкальные приложения отключаются через несколько секунд, приходится постоянно включать После удаления приложения rdfit, всё отлично работает.Camon Tecno19 pro, android 13.
My application not connecting at all after connected with in minutes it's getting disconnected
I bought Huawei Watch 4 pro in October 2023. The watch has stopped recording the steps , hart rate, Bp, Blood sugar as well. I am using the FDFit app as well. Received RDFit app upgrade, I am not sure if this is a result of this update. Please advice how get the above functions working again.
Text notifications
by T.Yelder
I bought this watch specifically to receive text notifications because the previous brand I bought purchased didn’t.Its very disappointing to find out this watch doesn’t receive them either.
Doesn’t sync with Apple Health
by HemiDemiSemiFugue
The app doesn’t sync steps with Apple Health. It barely syncs anything. The phone is basically obsolete and useless unless it can sync properly with your phone. And this phone and app doesn’t do it well at all.
I definitely wouldn’t recommend.
Not a fan
by Estxllaluvsu
I got this watch not to long ago and I do like being able to change the watch face but I wish i could access an app store like you can on other watches. Its not possible to do what i originally planned to do with this watch if i cannot get on the app store or google. I hope this feature could be added in the future but if you are just looking for a step-counter this is decent.
Have a Problem with RDFit? Report Issue
Why should I report an Issue with RDFit?
- Pulling issues faced by users like you is a good way to draw attention of RDFit to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a RDFit customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using RDFit.
