🏷️ About: The feature-packed, yet simple and intuitive Hiver mobile app lets customer service teams easily manage shared email accounts like support@, orders@, and services@ seamlessly and on the go. Over 10,000 teams of all shapes and sizes globally from Flexport to Harvard University, Vacasa, and Epic Games rely on Hiver to deliver exceptional support that wins and retains customers for life.
No ability to delete/archive emails. No notifications for emails. Doesn’t have features any basic email app has. Considering how much we’re paying them every month, this is unacceptable. I would rather have those development team focus on improving this mobile app than features we don’t use, like chatbots, etc. We plan on switching to another service.
Latest versions nothing works when trying to assign. I can’t even get signed back in now after deleting HiverinGmail and reinstalling.
Just getting started using Hiver and trying out the mobile features since I do a lot of work on the go. The iPhone app is decent. Works well for the Hiver features and notifications. But does NOT work well for your primary Gmail inbox. There is no ability to archive, move, or trash messages in your inbox. Only move them to Shared Hiver folders. Which is fine for some items but obviously not for everything in your inbox. So you have to switch between using the Gmail app for your primary inbox and then the Hiver app for Hiver related things. It’s annoying. There is also NO iPad app. It’s just the iPhone app. Obviously that’s not great. But at the very least, they should make the iPhone app version on iPad work in Slideover. Then at least I could put it to the side while working with the gmail webpage or something.
Notes do not work at all. Has hurt my business. users thought they left notes later to find out the note never posted.
Hiver is best
Hiver in Gmail does not appear safe based on available data.
JustUseApp Safety Score for Hiver in Gmail is 0/100.
This assessment is based on our NLP analysis of 40 user reviews.
Combined with the app store average rating of 4.5/5.
Hiver in Gmail does not appear legitimate based on our analysis.
Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for Hiver in Gmail is 0/100 .
This conclusion is based on analysis of 40 user reviews.
Hiver in Gmail collected the following data from you:
Over 10,000 teams of all shapes and sizes globally from Flexport to Harvard University, Vacasa, and Epic Games rely on Hiver to deliver exceptional support that wins and retains customers for life.
The feature-packed, yet simple and intuitive Hiver mobile app lets customer service teams easily manage shared email accounts like support@, orders@, and services@ seamlessly and on the go.
* Collison Alert: Help teams avoid mistakes like email duplication with real-time collision alerts.
