Contact MyHealthONE Support
Company Name: HCA Healthcare
About: Hospital Corporation of America (HCA) provides healthcare services in locally managed facilities in
20 states in the U.S. and England.
Headquarters: Nashville, Tennessee, United States.
MyHealthONE Customer Service ๐ฟ๐คฌ๐ก๐ ๐ข๐ค
Listed below are our top recommendations on how to get in contact with MyHealthONE. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact MyHealthONE. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
Verified email ✔✔
E-Mail: support@myhealthone.com
Website: ๐ Visit MyHealthONE Website
Privacy Policy: https://ptc.myhealthone.com/myhealthone/privacy.html
Developer: HCA Healthcare Inc.
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Read 9 Customer Service Reviews ๐ญ๐๐
Can't get into my chart
My health 1 is locked out I tried my Acct password to many times so what do I do now
I have been trying without success to delete my health one account. I have already tried calling them & all I get is an endless recording, so please don't tell me to contact them.At this point I am going around in circles with emails back & forth wasting my time.I want my account deleted as I have asked you to do. Thanks
No help on phone over 30 mins. Plus email
I am trying to create an account for my 1 month old son and it said that I have to call the support number. I have now been on hold for 41 minutes. That is absolutely not okay. Please do better.
Tried to change password and got locked out. Need to unlock.
Patient Test Results
by CareNow- Horrible
I need to get Covid results for my son but itโs only showing me results for myself. The location in Dickinson told me to download the app and I should find my sons test results there. However she did not explain how to obtain those results. I tried creating an account in his name but I was unable to so I have no idea how to get his results. The app does not explain if you can add dependents or not. Now I have to drive to the Care Now location to pick up my sons Covid results in order for him to return to school. I was originally told to download the LabCorp app and the results would be downloaded there. I did and his results are still not there. I was Covid positive over a month ago and my results are still not in LapCorp. So I have now downloaded two apps and neither can give me the documentation I need.
Provider Reports Missing for Months
by Whirlpool Dreyer
Something broke in early September 2021 making daily provider reports unavailable. While the app says this is temporary, after more than three months without a fix, it sure feels permanent! What is the hold up!? How about better managing customer expectations by telling us why this happened and when it will be fixed. It is nearly impossible these days to get doctors on the phone when you need them, so having these in-app updates for loved ones staying long in the hospital had been a godsend.
Not user friendly or helpful
by I'm Sorry I Have To Say This
I go regularly for lab work. Every time I go generates a new account number so I have to enter each one to discover whether I owe anything. Why canโt it simply show me everything with dates of service, even if my balance is $0. At least then I could rest assured I did not owe. As it now stands, Iโll only discover I owe $5 when some collection company sends me a bill for $5 plus $100 in penalties and fees. This is one of the less user friendly systems Iโve had to use.
Have a Problem with MyHealthONE? Report Issue
Why should I report an Issue with MyHealthONE?
- Pulling issues faced by users like you is a good way to draw attention of MyHealthONE to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a MyHealthONE customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using MyHealthONE.
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