Contact Q7 Wearables Support
Published by AX Technologies About: The Q7 Wearables App, when paired with your Q7 Smartwatch, will help create the
most dynamic experience yet from Q7. This is the smartwatch that will make every
day that much easier with the optimized functionality it brings to the
table!
DYNAMIC USER INTERFACE - Vibrant, easy to read and understand data
centers, that contain all the data recorded from your activities
OPTIMIZED
BATTERY LIFE - Most of our watches can support .
How to Contact Q7 Wearables Customer Service/Support
Listed below are our top recommendations on how to get in contact with Q7 Wearables. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Q7 Wearables. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of AX Technologies
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Developer: AX Technologies
E-Mail: [email protected]
Website: Visit Q7 Wearables Website
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Reported Issues: 29 Comments
By Debbie Sise
1 year agoMy Q7 watch will not charge at all.I only had it a few months.
By Octavia
1 year agoI only had about 1 month. It worked for little while. Want hold a charge or show phone contact or anything. I will try another or send where I can get refund on purchase. Thanks
By Betty J Hurd
2 years agoQ7 watch won't turn on and won't charge.Is it still under warranty or what is service repair cost ? Numbers on watch ARUI-900006 Model # the same .
By JOSEPH FAZIO
2 years agoTHE WEATHER DOES NOT REGISTER ANY MORE, TRIED MANY TIMES TO UNINSTALL AND REINSTALL APP, MAKES NO DIFFERENCE.
By Bonita
2 years agoMy watch won’t stay paired with Bluetooth it doesn’t keep track of anything now it won’t charge. I need to return
By Evelyn Nagy
2 years agoNot charging, just flashing Q7. How do I fix this?
By Nancy E Jackson
2 years agoMy q7 watch is not charging it just keep flashing q7 i don't understand why
By Andi
2 years agoThis watch is garbage. I already sent in a watch on warrant. The replacement doesn't charge. So now I'm out the $20 for purchase and $5 for shipping for the warranty.
By James May
2 years agoWe bought 2 Q7 watches on the weekend, and mine works well enough. the heart rate monitor runs a little high, but it's fairly close. My wife's watch on the other hand won't take a charge. It connects to the charger fine, charges to 1%, and then the screen flickers the Q7 Logo. Her phone has connected to the watch, but it is unable to update due to lack of charge. We have tried charging from different sources, used my charging clip, nothing works. It seems to have a defective battery, or a short circuit
By Teresa
2 years agoMy Q7 is no longer worker. It just went dead will not power on
By Aafia A
2 years agoI bought this smartwatch today at JCPenney. This watch is priced at $85 but they had a sale going on. I bought it for $20. Brand new out of the packaging. I put it on the charger, and nothing happened. The golden prongs on the charger are on the opposite side from what the manual and quick start guide show. Why is the charger so incompetently designed? Literally any dust or dirt could wear it down and make it unable to secure a connection between the watch and charger. However, fresh out of the box, this should not be happening. It has been on the charger for at least 3 hours and it is not responsive at all. No wonder JCPenney had a sale on this item, its a piece of crap. I'm glad I didn't waste $85 on this.
By Karylen Headley
2 years agoHow can I return this Q7 watch and get replacement or my money back.? Really disappointing. I have written to you already about this watch. Please replace or give me my money back. Awful.
By Karylen Headley
2 years agoMy watch is continuously flashing Q7, but it will not turn on , off or connect with my phone? I have uninstalled the app and reinstalled it with no avail. What is going on? I have had other smart watches and this one appears to be a rip off. I’ve only had it for a few months and things have stopped working, such as the weather, location, and phone notifications. Can you help? I like the watch, but it is very.disappointing.
By Sheila
2 years agoWhy my watch is not charge?????
By Barbara VanHook
2 years agoAbout a Q7 smartwatch from JCPenney it will not charge when I put it on the charger it flashes Q7 but will not charge and never shows a battery picture charging I want this replaced
By YVONNE LEDFORD
2 years agoWATCH PURCHASED FOR CHRISTMAS FOR GRANDDAUGHTER STOPPED WORKING WITH IN 30 DAYS. TRIED TO TAKE BACK TO STORE WAS PASSED THEIR TIME FRAME. JUST WANT IT REPAIRED OR ANOTHER ONE. DO I NEED A PURCHASE ORDER OR INVOICE NUMBER TO SEND BACK TO AND IS THIS THE CORRECT ADDRESS. WARRANTY CLAIMS ATTN SERVICE DEPT 7350 SAN GORGONIO DR RIVERSIDE CA 92508
By juliana
3 years agoi just got this watch for my mom and she's getting hard time to change it just flashing on and off more than two hours and doesn't charge 😏 .
By Lavender M Scroggs
3 years agoQ7 smartwatch flashes q7 when charging. Does not charge. Garbage product.
By Myrna Coward
3 years agoThe weather and sleep information sections are not working. Tried reinstalling several times but no resolution.
By Connie Ivey
3 years agoMy watch just shut down. It flashed charged and quit. My charger is broken also. I only had it a month before it quit. Tell me where to ship it for replacement.
By Tina Kirby
3 years agoSeems after last update I can’t search for my weather location. Please help
By Geraldine Fletcher
3 years agoMy changer broken this is my second time put it on chager so i need a new chager for the watch
By Amy Crandall
3 years agoMy charger broke, anyway I can get a replacement one? Purchase one?
By Dianna Summers
3 years agoI just got a Q7 smartwatch at JC Penny and when I went to charge it, it just kept flashing Q7 on the screen and will not charge. Shows no battery that is being charged.
By Penny Schreiner
3 years agoI’ve lost the charger to my watch! I’m afraid it was pitched with the Christmas trash! Can I purchase a new one and how much would it be? Thank you.
By Cassandra Ashley
3 years agoMy phone is not charging
By horsey girl 10
MAD 😡
Before you go getting this stupid app read this. Don’t get it, it works for a little bit until you update it, it said don’t turn off while updating or will mess up device it didn’t go off once I did everything thing right, and when update was over I reset my watch like it said and when I went to go on the the app it said Q7 wereables and then kicked me out and I tryed a lot of times still didn’t work I even deleted it and downloaded it again!! So if your thinking about getting this app DONT! And makers of this app there is a million of bad reviews of this app and you haven’t done anything so I suggest you make this app better! Please.
By cooniemimi
Waste of time and money
Bought one and it was looked to be a returned one. Contacted Q7 they quickly responded and sent a new watch. This watch does not give you a option on a lot of settings. Can’t even get to a Bluetooth setting. The replacement watch was delivered today I opened turned the watch on and it did not ask me to choose any language etc. I downloaded from the App Store it connected would not sync with my IPhone it showed needing an update so the app updated and after that it disconnected and the app crashed will not do anything. I’ve spent two hrs messing with this and I did the trouble shooting for my iPhone and Q7 Smart watch . They do not have a phone number for support to help walk through the setup or technical issues. They have a lot of bugs and issues they should have fixed , they also say try a older app for the Q7 and there are none. You might as well get one from your phone carrier to keep from wasting your money.
By Ob1toast
Watch Doesn’t Charge
I did everything correctly regarding charging the watch. I charged it because it’s factory charge was completely drained. So I go to charge it and it’s been about an hour of the same blinking q7 screen showing the watch is at 1 percent and then dying right after. It just repeats. I can’t even do anything with the watch at all and I have already emailed customer service. Awaiting a response as to why this watch is stunlocked and unable to even charge.
Have a Problem with Q7 Wearables? Report Issue
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Why should I report an Issue with Q7 Wearables?
- Pulling issues faced by users like you is a good way to draw attention of Q7 Wearables to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Q7 Wearables customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Q7 Wearables.
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