Contact iTouch Wearables

Contact iTouch Wearables Support


Company Name:

About: Welcome to the iTouch Wearables App! Set goals for health, fitness and
nutrition. Pair with an iTouch Smartwatch or Fitness Tracker to track steps,
heart rate, calories burned, sleep and so much more.



iTouch Wearables Customer Service 👿🤬😡😠💢😤

iTouch Wearables Contact Information

Listed below are our top recommendations on how to get in contact with iTouch Wearables. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact iTouch Wearables. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of iTouch Wearables LLC



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit iTouch Wearables Website

Privacy Policy: https://itouchwearables.com/pages/app-privacy-policy

Developer: American Exchange Time, LLC


87.5% Contact Match

Developer: American Exchange Time, LLC

E-Mail: [email protected]

Website: 🌍 Visit iTech Wearables Website

56.25% Contact Match

Developer: Samsung Electronics Co., Ltd.

E-Mail: [email protected]

Website: 🌍 Visit Galaxy Wearable Website






Read 16 Customer Service Reviews 😭😔💔

4.6 out of 5
Marybeth Stubner
2024-03-15

My watch strap broke & need a new one.

Chandra.
2024-03-04

My I touch watch stopped working, when put on charge no life. I took it to the people who set the watch for me & they said take it back where you bought it from as its the watch faulty. This watch was bought by a friend from a cruise ship in December's for my birthday present for January. Please advise.

Nita King
2023-11-03

Purchased itouch 3 Air, and cannot get it to pair! I have never had an issue with these watches before! I am beyond upset! I have followed steps and product will not connect! No one will respond and I am Mad! I have a an ITECH watch, cheapo that works better than this one!

Sheralyn Tomlin
2023-09-12

Trying to get refunded I sent my watch back... You have received it I paid .... to sendback...

Pat Scouton
2023-08-17

i would like a refund, cause the clear top face fell apart,and there is somethings i cann't down load. got at a Pennys, 5/24/23 it is a sport 3 touch. not a happy person.

Joan Rhodes
2023-08-13

I am trying to reset the date and time on my watch, when I scan the code in the APP, it keeps going in circles. Not sure what the issue is, I have the bluetooth on and still no connection. Appreciate the assistance.

Stanley Czarnecki
2023-05-19

My backup itouch Sport 3 smart watch says please wear properly and try again for all tests.

Stanley Czarnecki
2023-05-19

My itouch sport 3 smart watch stays on the time info screen but will Not swipe to other screens. Time and pulse are correct but no changing screens.Lights on back are flashing?

Thomas L. MINTO
2023-05-10

Can not reset my password

Christopher T. Whittaker
2023-04-24

When I open app for the first time it doesn’t let me register

Brooke L Myers
2023-02-05

It won't turn on after full charge

Shanmuga Sundaram K
2022-08-27

Replace of smart watch class & touch screen at Chennai, Tamil Nadu State, India

Diana Dukate
2021-10-04

My I touch air 3 watch was off for a while due to my being in the hospital. When I tried to get it back up and running it fails to pair, and it goes back to my original set up date and the time is about 4 hours behind. I am upset I can’t get it to set up. Bluetooth is on my phone 12 pro I need help Ty

All around just bad

2022-04-28

by Kona124567

Bought this last November-ish; watch came with ear pods. Ear pods never even worked from the getgo. Not once. Actually threw them away. Never received notifications on the watch even though every setting was correct. Then started working out of nowhere. Then stopped. Then started. Never changed anything on my end at any point. Weather works when it wants to. Literally 50/50. All worked well again for a bit. Then notifications stopped again. So I gave up for a while and deleted this app and reset the watch. Downloaded the app again and tried to login and said my password was incorrect so I tried to reset it; told me 4 times it sent me a OTP in email. Never received one email. Nothing about this app or watch or ear pods are worth money so save your money and don’t buy or use the app. It’s just not worth it and by the looks of all the other low starred reviews…..yea.

Error messages and lost data

2022-05-05

by NewTomSellecksMoustacheFan

I’ve been using it successfully for two weeks. Now this weekend the app doesn’t recognize me, won’t let me login. So I did all of the power off/on, delete app, power off/on, blah blah blah. Says there’s no account associated with my email address. Multiple error messages. won’t allow me to login via apple or Google. More error messages. I’m completely locked out. Called customer service in the middle of the day -that is advertised as 7 days/week. No answer. So now I have a functional itouch but no way to track the data. Very disappointed.

One of the worst purchases ever

2022-05-12

by FuriousStyles3010

I understand this watch is an affordable alternative to an Apple Watch but it is barely functional. It doesn’t connect to your phone for calls, texts, etc. even when it says connected. The workout and running functions on the phone and app are useless at neither tracks well nor give you the information you are looking for i.e. time/distance/pace. You just get a running stopwatch. Save your money for a Fitbit or Apple Watch.


Have a Problem with iTouch Wearables? Report Issue




Why should I report an Issue with iTouch Wearables?

  1. Pulling issues faced by users like you is a good way to draw attention of iTouch Wearables to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a iTouch Wearables customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using iTouch Wearables.


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