Company Name: iTouch Wearables LLC
About: Welcome to the iTouch Wearables App!
Set goals for health, fitness and
nutrition. Pair with an iTouch Smartwatch or Fitness Tracker to track steps,
heart rate, calories burned, sleep and so much more.
Listed below are our top recommendations on how to get in contact with iTouch Wearables. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact iTouch Wearables. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of iTouch Wearables LLC
My watch strap broke & need a new one.
My I touch watch stopped working, when put on charge no life. I took it to the people who set the watch for me & they said take it back where you bought it from as its the watch faulty. This watch was bought by a friend from a cruise ship in December's for my birthday present for January. Please advise.
Purchased itouch 3 Air, and cannot get it to pair! I have never had an issue with these watches before! I am beyond upset! I have followed steps and product will not connect! No one will respond and I am Mad! I have a an ITECH watch, cheapo that works better than this one!
Trying to get refunded I sent my watch back... You have received it I paid .... to sendback...
i would like a refund, cause the clear top face fell apart,and there is somethings i cann't down load. got at a Pennys, 5/24/23 it is a sport 3 touch. not a happy person.
I am trying to reset the date and time on my watch, when I scan the code in the APP, it keeps going in circles. Not sure what the issue is, I have the bluetooth on and still no connection. Appreciate the assistance.
My backup itouch Sport 3 smart watch says please wear properly and try again for all tests.
My itouch sport 3 smart watch stays on the time info screen but will Not swipe to other screens. Time and pulse are correct but no changing screens.Lights on back are flashing?
Can not reset my password
When I open app for the first time it doesn’t let me register
It won't turn on after full charge
Replace of smart watch class & touch screen at Chennai, Tamil Nadu State, India
My I touch air 3 watch was off for a while due to my being in the hospital. When I tried to get it back up and running it fails to pair, and it goes back to my original set up date and the time is about 4 hours behind. I am upset I can’t get it to set up. Bluetooth is on my phone 12 pro I need help Ty
by Kona124567
Bought this last November-ish; watch came with ear pods. Ear pods never even worked from the getgo. Not once. Actually threw them away. Never received notifications on the watch even though every setting was correct. Then started working out of nowhere. Then stopped. Then started. Never changed anything on my end at any point. Weather works when it wants to. Literally 50/50. All worked well again for a bit. Then notifications stopped again. So I gave up for a while and deleted this app and reset the watch. Downloaded the app again and tried to login and said my password was incorrect so I tried to reset it; told me 4 times it sent me a OTP in email. Never received one email. Nothing about this app or watch or ear pods are worth money so save your money and don’t buy or use the app. It’s just not worth it and by the looks of all the other low starred reviews…..yea.
by NewTomSellecksMoustacheFan
I’ve been using it successfully for two weeks. Now this weekend the app doesn’t recognize me, won’t let me login. So I did all of the power off/on, delete app, power off/on, blah blah blah. Says there’s no account associated with my email address. Multiple error messages. won’t allow me to login via apple or Google. More error messages. I’m completely locked out. Called customer service in the middle of the day -that is advertised as 7 days/week. No answer. So now I have a functional itouch but no way to track the data. Very disappointed.
by FuriousStyles3010
I understand this watch is an affordable alternative to an Apple Watch but it is barely functional. It doesn’t connect to your phone for calls, texts, etc. even when it says connected. The workout and running functions on the phone and app are useless at neither tracks well nor give you the information you are looking for i.e. time/distance/pace. You just get a running stopwatch. Save your money for a Fitbit or Apple Watch.
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