Contact X Five Wearables Support
Published by AX Technologies About: Welcome to the X-FIVE Wearables App!
Set goals for health, fitness and
nutrition. Pair with an X-FIVE Smartwatch to track steps, heart rate, calories
burned, sleep and so much more.
How to Contact X Five Wearables Customer Service/Support
Listed below are our top recommendations on how to get in contact with X-Five Wearables. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact X-Five Wearables. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of AX Technologies
100% Contact Match
Developer: X-FIVE Wearables
E-Mail: [email protected]
Website: Visit X Five Wearables Website
Reported Issues: 8 Comments
By Sharon phelps
8 months agoThe watch will not open.it is newer.less than 5 months
By Mary
10 months agoHow do I set the time and date?
By David Milnes
1 year agoI down loaded the app when I got to the page where it says pick a watch there nothing there. What do I need to do...
By Mary Ann Buil
1 year agorecharged watch, but no longer able to syn watch to phone to update time
By Uriah
2 years agoI’ve had this watch for over a month and all of a sudden it won’t record my steps?! I tried resetting it and shutting it off & on and it still won’t record my steps!!! Don’t know what happened it was working the other day. This is super frustrating
By pitiful smart watch
Don’t waste your time and money
I wish I had seen the reviews before I bought this X-Five so-called “smart watch!” I was looking for an alternative to Fitbit. THIS AIN’T IT FOLKS!!! It looks pretty but the operation is not working for me. I was walking on my treadmill and when I stopped the app showed “0” steps! I just wanted a way to track my daily steps, but this watch doesn’t do that. The sports mode doesn’t even include simple things like walking or treadmill. And I didn’t see an option to add them either. I’m just glad it was on sale when I bought it because if I had paid the msrp price of $90 I would really be upset!!! I’m deleting this app now and putting this pretty but useless phone back in its box!!! Go back to the drawing board app designers! You missed it on this one!
By diaoeofjnskfokd
Too many issues
I got this watch as a Christmas present, when I first got it, the watch was ok but took a few days to start recording my steps. A 4-5 days ago randomly I got done with a workout and it said 0 steps when I use the sports mode! And even just the watch in general won’t record my steps at all. I’ve tried resetting the watch twice/turning it on and off. I talked to someone on customer support who had me send my receipt & said I can send the watch back in and get a new watch. At this point I don’t even want to hassle I just want a refund !!! I should’ve just got a Apple Watch!
By Grstifghkddh
App no longer connects
App randomly disconnected from watch, tried several steps to try and reconnect. When I un-installed and re-installed the app it wouldn’t let me sign in with my existing account. Tried to create a new account and it wouldn’t let me enter my DOB properly. Tried dragging the month to my birth month and it would automatically go back to February for some reason, same for day/year. Tried turning watch off & back on. Can’t update firmware because it no longer connects or can be discovered by the app.
Have a Problem with X-Five Wearables? Report Issue
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Why should I report an Issue with X-Five Wearables?
- Pulling issues faced by users like you is a good way to draw attention of X-Five Wearables to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a X-Five Wearables customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using X-Five Wearables.
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