Afriex - Money transfer Reviews

I have always trusted this app but not until recently they started acting up. Firstly, you can’t reach them on any number and now as I write this, I tell you their email cannot be found again( I mean when you send an email, you gonna get a response that the email can not be found). How did I know this? I sent money to a friend last year December 2021, my friend called me and said someone disputed the money and that they have to refund the money back to the sender from one microfinance bank in Nigeria. I was like since December 2021 and someone is just disputing the money in September 2022. So I look for the receipt and sent to my friend so he can go fight it in his bank. Now, I sent email to that effect, although someone replied the mail 2 days later but as i replied the email directly from what I received I got the email back saying “ address not found and your message could not deliver “ I have deleted Afriex tho when they put my account under review. At first they ask for my IF card, now they want me to send my bank statement and last for digit of my debit card. I will rather use other app that sends dollar to dollar instead of them. And I am going to report them. It’s looking shady now.

Afriex shouldn’t exist on this platform. I am not one to write reviews but if there was a way to rate something less than no stars then that’s what I’d give Afriex. My third transfer on Afriex was woeful and the customer service experience is nothing to write home about. They don’t have a contact to reach and the chat/emails and ticketing system on Afriex isn’t met with the urgency a transfer requires. Till this moment my money hasn’t been refunded, transfer didn’t go through and my ticket created hasn’t been responded to. The money in my wallet can’t be withdrawn to the account and no useful help has been given. I would definitely not recommend to any human with senses. Also to the 896 people faking 4 & 5 star reviews, you’d soon find yourself in the same situation and possibly regret your lies

I recently had an event in Nigeria that require frequent money transfer to several local accounts in Nigeria. this app is amazing in facilitating the transfers. It allowed me to pay several vendors I was doing business with. The rates are competitive and the transfers were quick and reliable and most importantly they take security seriously with multi-factor authentication and other measures deployed to keep you safe. I’m glad I found Afriex. I used to go through other people to send money to my Nigerian account, which was often tedious with non competitive rates.

Afriex is undoubtedly unique but it still has a long way to go. The rate of account under review and withdrawal failed due to no obvious reasons is really high. Emails sent are barely answered and whenever they reply, it’s always with promises and hardly any solutions given. The fun thing about Afriex is when it works, it WORKS. The cash-out / withdrawal is very fast with the money available in your bank account within seconds, buying from your bank account and sending to user is also very fast.

In general, I believe things would get better as some some previous challenges have been addressed by the this app team and I have noticed more and more improvements being made daily.

First time using the rate was showing #545 per dollar and then the receipt shows the rate was 501. The amount I send did not go through according to them the amount is high for first time sender. I got refunded back in Naira not in dollar that I paid. Spoke to one of their customers service she said my amount is correct in Naira and dollar. To send half $400 and then send the remaining after 24hrs. I did exactly that but guess what the supposed amount was not the case any more because their rate have gone up so I got charged to complete the current rate.
I have been transferring money to with other app and have never been refunded in Naira when service or transfer failed. I only gave this a try because a friend recommended it. I guess it will be my last transaction here. I will have to go back to WorldRemit which remains the best so far.

I’ve been trying to send money for the past 2 days now, it haven’t been going through. When I go to select which bank and account I would like to send money to, when I click continue, it would get stuck loading for hours. Please fix this. I’ve never had this issue in the past until recently. It also looks like Afriex was updated to a new version, could that be the reason Why I’m having technical difficulties. Please fix! I need to send money urgently. I’m afraid I may have to try other apps

this app was good when I started but right now I am beginning to give up slowly ,first I made a transaction and a week passed my family
Didn’t receive the money,I sent bunch of emails to the suppose customer service,and I never got any reply or help,rather I was getting a computer kind of response,I almost had a heart attack with worry,after few days the money finally went through,right now I am going through same thing and it’s been more than a week and my money is nowhere to be found,and as usual I have written the so called customer service and still havnt gotten help,no phone number to reach them with,only a stupid email that doesn’t give you help,I need my money ASAP ,I am a regular ,I make two or more transactions every week and I shouldn’t be going through this,I am so upset

I have used a lot of apps from $end, taptap, sendwave, wise, PayPal etc and none have been as buggy as Afriex. The exchange rate displayed is not the actual rate. Instead of directly sending funds to the receiver, they credit your this app wallet first🤦‍♀️ if the payment fails, you are left with no choice than to transfer from the wallet, mind you, theres no way you can send everything which means something would be left in the wallet(very silly move)

Secondly, i used Afriex and even though the payment failed, the wallet was credited after i updated Afriex but with a completely different exchange rate than what they displayed as rate for the day. The kicker came when they said they’d refund but in 5 business days😃

That was a bitter pill to swallow seeing as it was a Friday and the funds were meant for an emergency. The worse part is, the funds are still sitting in my wallet days later but i cannot login to the buggy app for more than 2 seconds. My bro has funds stuck for 2months now as well. Don’t even waste your time, these people will frustrate you.

Oh! Did i mention Afriex is stuck on the same page you left open for days? Zero security.

Afriex is literally the greatest money transfer app on planet earth (I am not exaggerating at all). Afriex has solved the global issue of sending money globally. I’ve sent money to Nigeria twice it got to their accounts the moment I clicked on the send button. Do you know how kind bowing my previous statement is? No hassle of picking up physical cash from a bank that possibly could be too far considering the poor transportation system in Nigeria as a whole. God bless the owners and creators of this app.

If i can give zero i would. Always one problem or the other. Afriex constantly crashes. The straw that broke the camels back was when Afriex crashed in middle of a transaction then said it wont process till i update. There was no update available, i use a different app only for them to process it (WITHOUT ME UPDATING) then to get my money back they say they cant. I have to tell the recipient to refund. Refund to what account? I dont have a Nigerian account, they say they dont know all they know is i cant get my money back. Customer service is useless, each time there is an issue they are never useful. On the bright side they work sometimes but as a business woman i need reliability not so so service.

In terms of convenience Afriex has provided that but in recent times it’s become unreliable.
Their turn around time to resolve complaints are terrible. In this month alone I’ve experienced challenges remitting money from this site 2ce
this app needs to be more accessible especially via phone. The phone no for this app is a dud non functioning no. The chat app does not respond to your complaints in a timely manner. In fact I’ve had to wait 2 days to get a response. And then they close the chat due to non activity. Such a big shame.
It’s apparent the owners of Afriex have a lot of work to do to come up to par. After resolving the last issue I will no longer be using Afriex .
Totally disappointed

I have been sending money via this app for months!!! It is always something, I have done everything they have asked including providing them private information about myself. If you are not technical advanced, stop trying to over due. They are refusing to send money to a Nigerian account, saying it has failed. I have sent to this specific account. Trying to reach them proves non existent, their phone number gives you a busy dial tone. Their chat, you will get an automated response maybe after every 2 hours, and save yourself on the email because they do not reply. It's not everyday, having issues. Please sort yourselves out because this is ridiculous

For over two weeks Afriex keeps saying account under review. Each time I contacted them they'd say the problem has been fixed. Till today May 31, 2023 my $20 is still in the wallet. I asked them to credit my money back to my bank account but they have refused to do that. I was able to send money once or twice, that was it. Then it kept on saying Account under review. Will not be using them again.

Someone introduced me to this money app and I’m like let me give it a shot. Sent $5 to my Naira account in Nigeria to see how it works but to my surprise the money was deposited within a second, no charges, easy to use. You just got a new customer. I highly recommend Afriex to Nigerians having difficulty sending money home and other African countries. I’m now sending money with Afriex everyday without any delay, best rate. God bless this app, continue the good work.

Towards the end of reviewing my transaction I noticed for some reason the “payment review” option is not showing for me….. How I wish I could upload a photo of it!

And it happens when i have more than 2 receiving bank information/ recipients I’ve transferred to before.

Please try and fix this bug!

I sent money to a friend in Nigeria. Usually, when I send through WorldRemit, it arrives within 20-30 minutes, at most. When I used Afriex, the arrival date was estimated to be days from when I sent it. The next day, I was told that the money made it to the bank, but it never did. I have tried to reach out to this app, via their chat function, with no response. I’m very disappointed. The only reason I gave 2 stars, instead of 1, is because there was a different transaction with another friend that went through and was received. I don’t play with money. If this issue can’t be resolved, this will be my last time using Afriex

This is so far a worse App you ever want to trust with your money. I sent money, they deducted on my DEBIT CARD then I received in Naira account so they put my wallet on -36,600 Naira talking about they did a refund from what I sent July 14th which was a lie nothing was refunded then they promise to call me back to have this fixed. Now the owner of Afriex , the customer service, the chat no one is responding to me and my wallet now on negative. Same way 700K was withdrawn from my Nigerian account and when I called they said this app hasn’t been remitting the dollars taken as they are third party bank was why they debit the accounts they credit. This is unfair and Afriex needs a thorough review

I signed up for Afriex through a friends referral. I was in nigeria and hoping for a quick transfer into my Nigerian account. I have gone and gone back from nigeria and even after several chats via the apps customer service, no one verified my documents to allow me to start adding cash. They first told me it would take 24 hours. Then I was told to wait till the next business day. Then I was told it would actually be 24-72hours. Then I was told to resubmit docs via chat and they will escalate. I submitted on Jan 6. Today is 18th and still, no verification. DO NOT WASTE YOUR ENERGY. AVOID APP.

I have always received money with it but in 2 different occasions now I haven’t seen my money and I kept on asking where my money is y’all keep saying the transaction was successful, how can that be successful when the money is no where to be found … Tomorrow makes it a month since the transaction

A big shout out to the developers of Afriex! Ever since Boss Revolution was banned, it’s been super annoying getting dollars transfers back to Nigeria. But this app has revived the spirit of sending money hassle free! I tested it out by sending just $5 to my Naira account in Nigeria and it was transferred literally in less than 5 minutes! Kudos to the developers! Keep up the great work!

Starting the transaction on the this app app was relatively smooth, and I would rate it a 4 out of 5. The instructions provided during the process were clear and easy to understand, so I also would give it a 4. The functionality of this service was definitely a highlight - it was user-friendly and exceeded my expectations, hence a 5. I was also quite satisfied with the speed of the transaction, which tends to be a critical factor for me, so another 4. Overall, a very positive experience. Afriex is straightforward to use which massively helps make the otherwise complex process of remittance simple due to its optimized functionality. The transaction was also completed in a speedy manner contributing to a satisfying user experience.

Starting a transaction with the this app app was pretty straightforward, I'd give it a solid 4 out of 5. The instructions given during the transaction process were incredibly clear, I didn't find myself questioning what to do next even once. The functionality of Afriex also impressed me. It is easy to navigate and uncluttered, making it user-friendly. I'll definitely give it a 5 out of 5. What blew me away was the speed of the transaction. It was lightning fast! I was expecting to wait for at least a few minutes but it was done almost instantly. Another great big 5 there. I would recommend this to anyone in need of a quick and easy remittance service. Loving this app!

Starting a transaction with this app was a breeze, everything flowed smoothly without any hitches. I was impressed by the clear and user-friendly instructions given throughout the transaction process, which made it easy even for a first-time user like me. I found the functionality absolutely amazing; every feature seemed well thought out and designed with the user in mind. The only slightly negative point was the transaction speed, which wasn't quite as fast as I anticipated. But overall, it was still a fairly quick and convenient process. I appreciate this app for providing such an efficient, easy-to-use platform for finance remittance. Afriex is a game-changer!

Starting the transaction on this app was a little bit tricky as I had a few issues initially, I would rate the ease of starting a transaction as a 4 out of 5. However, the instructions provided during the transaction process were very clear and straightforward, I give a 5-star rating for this. I was particularly impressed with the overall functionality of the service, it deserves a 5. It was efficient, secure, and user-friendly. The service speed was also quite good, I encountered no delays or issues, so I give a rating of 4. Overall, this app provides an excellent service for finance remittance. A few improvements on the transaction initiation process and it would be perfect.

Starting transactions on the this app app was incredibly straightforward, deserving a solid score of 5. The instructions provided during the transaction process were extremely clear and easy to follow, another point speaking for a high 5. As for Afriex 's functionality, it was simply on point. Everything worked seamlessly and efficiently, so a deserved 5 for that as well. Finally, the speed of the transactions was impressive. Money got where it needed to be promptly, which I appreciated greatly, so it gets a 5 from me, too. I am really enjoying using this app for my finance remittance needs, the user experience is commendable.

The folks here are funny. Each time their App is down, instead of being honest they become defensive and start deceiving you. They kept telling me to uninstall and reinstall but it is their app that needs to be updated. I just realized it was updated last 2 weeks. That means since my whole complain for the last one week these folks have done nothing about it to fix the problem they were having.

If you value your mental health, have some other platforms on the side so that you don’t just get used to using only them(this app). I learned that late!

Starting the transaction on this app was really straightforward. I found the instructions throughout the process very clear and easy to follow which made the experience stress-free. The functionality of the service is superb, all features worked seamlessly, and I could effortlessly navigate through. I am particularly impressed by the speed of the transaction, it was completed very swiftly. This is by far the best finance remittance app I have used and I would highly recommend this app to anyone in need of a reliable, fast, and user-friendly platform for their transactions. The this app team clearly has its users' best interest at heart.

Starting a transaction on this app was fairly simple, with a user-friendly interface - I would rate it a 4 out of 5. The instructions provided were extremely clear and easy to follow throughout the entire process - deserving a solid 5 out of 5 in my opinion. I really liked the functionality of Afriex , it provided all the necessary features with no glitches or major issues, I'd rate it a 4. The speed of the transaction was impressive as well - ranking a 4 out of 5, it was efficient without any unnecessary delays. Overall, my experience with this app was great, Afriex performs well and delivers a satisfactory transaction experience. Highly recommend!

Starting the transaction on this app was incredibly effortless; the user interface is simple and straightforward. The instructions provided during the transaction process were lucid and easy to follow, leaving no room for confusion. The functionality of the service is impressive. Every feature, tool, and function performs brilliantly and serves its purpose efficiently. But what stood out the most was the speed of the transaction — almost instantaneous! I'd say this app is a splendid finance remittance app that has taken the end-user experience into serious consideration.

As a user of the this app app, I found starting the transaction to be incredibly simple and user-friendly, deserving of a perfect 5 out of 5 rating. Likewise, the instructions given during the transaction process were absolutely clear and easy to follow, earning another full rating. The overall functionality of the this app service is fantastic, a straightforward and smooth experience. On the speed of the transaction, I give it a solid 4 out of 5, which is still pretty good but there's a bit of room for improvement. My money got sent promptly but I feel it could go a tad faster. Nonetheless, I'm satisfied with this app and strongly recommend it for anyone in need of a reliable and easy-to-use finance remittance service. It's particularly perfect for anyone who regularly sends money to and from Africa.

Starting a transaction on the this app app was quite straightforward, I would give it a score of 4 out of 5. The process was fluid, and there were no complex steps involved which I liked. The instructions provided during the transaction process were crystal clear, a definite 5 out of 5 on that. Afriex itself functioned beautifully with seamless navigation, providing an excellent user experience. The transaction speed was exceptional. No lagging, no unnecessary loading times, it was swift and efficient which made the process a breeze. Overall, I had a really positive experience with this app and would highly recommend it to anyone in need of a reliable finance remittance service. They've got their functionalities just right, making money transfers comfortable, quick, and easy. Great job, this app!

Using this app has been an absolute breeze. Starting a transaction was incredibly easy, a true user-friendly experience. The instructions provided during the transaction process were clear and straightforward; even someone new to financial apps would have no trouble understanding them. The functionality of the service is excellent. I encountered no issues while navigating through their offerings - everything was organized, intuitive and efficient. I was also very impressed with the speed of the transaction, it was completed faster than I anticipated. All in all, it's clear that this app values its customers and aims to provide a service that is as seamless as possible. I highly recommend Afriex for all remittance needs.

Starting a transaction with the this app app was quite straightforward. Afriex is user-friendly, with an intuitive interface that is easy to navigate. I was pleased with the clarity of the instructions provided during the transaction process. Every step was well-explained, and the guided procedure was a lifesaver for a novice like me.

The functionality of the service is impressive. It offers a perfect blend of speed, simplicity, and security, addressing all my remittance needs in one place. The transaction speed was impressive - it was reasonably quick and reliable with no downtime or delays noticed. Overall, this app provides a smooth and efficient remittance experience for its users. So far, I am satisfied with the service and level of their performance.

Starting a transaction with the this app app was pleasantly simple and straightforward, something I would rate a 5 on ease. Afriex clearly guides you through each step with its crystal-clear instructions, earning another perfect score of 5. The functionality is impressive, coming in at a solid 4, although there is always room for improvement. There are a plethora of features to explore and the user interface is user-friendly. However, the speed of the transactions could be improved slightly, hence a score of a 3. While generally efficient, it doesn't quite deliver the rapid results one might expect in today's fast-paced world. Nonetheless, the this app app provides a convenient and easy-to-navigate platform for finance remittance.

Starting a transaction in the this app app was quite easy, with an overall ease score of 4 out of 5. The given instructions during the process were very clear and easy to follow throughout the whole transaction, earning a perfect rating of 5. The functionality of the service was also commendable, with a rating of 4. It was user-friendly and had impressive features that made the transaction process seamless. What I found most impressive was the speed of the transaction, which was incredibly fast and efficient. It deserved a 5 out of 5 rating, as I was able to send money quickly without any hitches. Overall, using the this app app for financial remittance was a pleasant experience.
Very easy to navigate

Starting a transaction with this app was seamless and hassle-free, an experience that I would rate as 5/5. The instructions provided throughout the transaction process were crystal clear, making it easy even for a first time user to navigate with no hiccups, another solid 5/5 rating. The functionality of the service is excellent, with a smooth and user-friendly interface that made the entire process a breeze; definitely a 5/5 from me. Lastly, I must commend the speed of transactions, it was impressively fast and efficient - I couldn't ask for better service! In my opinion, this app is truly a remarkable finance remittance app that I would highly recommend to anyone. Kudos to the team behind this exceptional app!

Starting the transaction with the this app app was incredibly straightforward, earning a full 5 stars. The instructions were crystal clear at every step of the transaction process and left no room for confusion or error - another well-deserved 5 stars. The functionality of the service was flawless, it's sleek, no frills design made for a seamless user experience, contributing to my 5-star rating. Lastly, the speed of transaction was remarkably fast. I was able to complete my transactions in a blink with no stressful waiting times, justifying a final 5-star rating for the this app app. Overall, I couldn't ask for more from a finance remittance app. Highly recommend for anyone in need of a hassle-free, speedy service!

Starting a transaction with this app was incredibly easy, deserving a perfect score of 5. Afriex 's layout is simple and intuitive which made it a breeze to navigate. The instructions provided during the transaction process were remarkably clear. I never felt lost or confused at any stage, which is a testament to Afriex ’s user-friendly design. On the topic of functionality, this app exceeded my expectations. The features are practical and designed with the user's ease in mind. The speed of the transaction was pretty impressive too, although with a minor room for improvements, which I would rate a 4. Overall, this app is a fantastic finance remittance app and I would highly recommend it.

this app made my financial transactions exceptionally smooth and stress-free. Starting a transaction was straightforward; their user interface is simple to navigate, and entering the necessary details was a breeze. The instructions provided were clear and easy to follow, which made the entire process easy and seamless. The functionality of Afriex was remarkable, as it offered all necessary features without any complexities. Above all, the speed of the transactions was impressive. I was able to send and receive money instantly, which is crucial for my business transactions. I highly recommend this app for those looking for a reliable, fast, and user-friendly finance remittance app.

Starting a transaction with this app was extremely straightforward. The user interface was simple and easy to navigate, a true testament to great design. The step-by-step instructions provided during the transaction process were abundantly clear which made using the service a breeze. Functionality too was top-notch, every feature on Afriex had a clear purpose and worked seamlessly. However, I felt the speed of the transaction could use a little improvement. Not that it was terribly slow, but in today's fast-paced world, every second counts. Overall, though, I've enjoyed using this app and would recommend it most definitely for remittance needs.

Starting a transaction on the this app app was incredibly simple, thanks to the intuitive user interface. The instructions provided during the transaction process were absolutely clear, leaving no room for confusion. The functionality of the service was spot-on. It offered everything I needed from a finance remittance app, and all the features worked perfectly without any glitch. The transactions speed was pretty good as well, although I believe there's room for a little improvement, it was still faster than most other apps I've tried. Overall, I'm really pleased with my experience using this app and I highly recommend it to others.

Using this app for my financial transactions has been an extremely smooth process. Starting a transaction is incredibly simple and user-friendly, I would rate it a 5 out of 5. The instructions provided during the process were entirely straightforward and easy to follow. No ambiguities, everything was crystal clear — another definite 5. Coming to the functionality of the service, it met all my needs and expectations effortlessly. It was flexible, adaptive, and truly a 5-star experience. Lastly, the speed of the transactions was remarkably fast, no unnecessary delays — another round score of 5. this app is setting the bar high for finance remittance apps with its excellent performance. Highly recommended!

Starting a transaction on this app was straightforward and user-friendly, I would give it a solid 5 stars. I was given quite clear instructions during the transaction process, but there were moments when I felt slightly confused, thus I'd rate it 4 stars. However, the functionality of Afriex is superb, definitely a 5-star rating. The features are designed well for easy navigation and use. The speed of the transaction was also impressive but there is room for improvement, thus I would rate it 4 stars. Overall, this app is a great finance remittance app and I would recommend it to others for its ease of use and reliable functions.

Starting transactions with this app was a breeze. Afriex 's interface is user-friendly and straightforward, making it easy for anyone to use. The process is seamless, with clear and coherent instructions at every phase of the transaction. The functionality of this service is impeccable. Each feature is designed with a clear understanding of the user's needs, adding to the overall great user experience. I was also impressed with the speed of the transaction. It was efficient and rapid, which exceeded my expectations. I would highly recommend this finance remittance app to anyone in need of such services. It’s an excellent tool with brilliant performance.

Starting a transaction with this app was extremely straightforward, with user-friendly features and clear guidelines that made the entire process smooth and effortless. I would rate the ease of starting a transaction a resounding five. Every step was clearly explained with comprehensive instructions that left no room for confusion. The practical and intuitive functionality of the service made it a seamless experience, deserving another five. Not to mention the speed of the transaction was impressively fast, easily earning a top rating from me. All in all, my experience with this app was highly satisfactory, and I would recommend Afriex without hesitation for finance remittance.

Starting the transaction on this app was user-friendly and effortless. The on-screen instructions were crystal clear, which led to a smooth and easy process - for that, I give Afriex a 5-star rating. The overall functionality of this finance remittance app was seamless; offering an impressive end-to-end user experience, without any glitches, which makes it deserving of a 5-star rating. What surprised me was the lightning fast speed of the transactions. This is the kind of speed users look for in a remittance application and for this, I'm giving a solid 5-star rating. Overall, this app truly excels in all aspects! It's a game-changer in the world of financial applications.

Starting a transaction on this app was surprisingly easy - a smooth process that Afriex navigates you through seamlessly with a user-friendly interface. The instructions provided during the transaction process were quite clear and straightforward, leaving no room for confusion or missteps. The functionality of the service was top-notch, providing diversified and essential features that cater to a wide range of needs in a simple yet sophisticated manner. Lastly, the speed of the transaction was extremely impressive, it was rapid and efficient. I would highly recommend this app to anyone looking for a convenient, clear, and fast money transfer application.