FocoDesign app not working? crashes or has problems?

FocoDesign Status

Last Updated on 2022-07-29 by ZHIJIE LIU

I have a problem with FocoDesign

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User reports:
No current problems

User reports 0

Summary of FocoDesign Problems 🔥

- The app has issues with recognizing pro subscriptions.

- Some templates do not allow for adding more text.

- The app lacks sizing options for use beyond story format.

- The speed and number of pictures cannot be easily adjusted.

- The app has technical issues that prevent it from working for some users.

📋 1 Reported Issues:

Geok Tin 2023-08-09

Subscripted to focodesign to use the pro version but I can't use the pro template. Kept prompting me to upgrade eventho I have upgraded and money deducted for 3 months. Please look into this issue and do a refund else fix the subscription problem. So disappointed.

Showing 1-1 of 1 reported issues:

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Common FocoDesign Problems & Solutions. Troubleshooting Guide

Table of Contents:

FocoDesign iPhone Issues and Solutions

FocoDesign iOS app crashes, not working, errors
FocoDesign iOS app network issues
FocoDesign on iOS has black/white screen

FocoDesign Android App Issues and Solutions

FocoDesign has errors/crashing/not working
FocoDesign server network connectivity issues
FocoDesign has black screen

⚠️ Troubleshoot | Fix Now in One Click

FocoDesign iPhone Issues and Solutions

How to fix FocoDesign app crashes or not working on Iphone (iOS):

Close and restart the FocoDesign app on iPhone
Update FocoDesign app to the Latest Version for iOS
Uninstall and reinstall FocoDesign iPhone app
Update your iPhone to the latest iOS version

Fix FocoDesign on iPhone unable to connect to server/internet connection issues::

To resolve FocoDesign network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

FocoDesign Android App Issues and Solutions

Fix FocoDesign not working on Android, crashes, errors or is unresponsive:

Force Stop the FocoDesign App
1. On android, goto Settings » FocoDesign » click [Force Stop]

Update FocoDesign to the latest version on PlayStore

Clear FocoDesign App Cache and Data:
1. On android, goto Settings » Apps » FocoDesign » Storage » click [Clear Data] option. This clears both data and cache.
2. restart FocoDesign.

Fix FocoDesign unable to contact server/ FocoDesign internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click FocoDesign » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto FocoDesign » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch FocoDesign