Contact Paceline Support

A friend has sent me a link to the app, and the challenge started at the set up… I was not able to do my set up since my email was already in use(not possible at all), so I have to open a ticket to have my usei solved witching 3 days. After that all was good, I like the challenge I manage to close my week and became eligible for my my first reward… I order to do that the app states that I should link a card… I was a little resistant but decide to do and that was when I was shocked the app didn’t want my card number, it want my account credentials, with my credentials anyone can, change my address, request additional cards, change my password, change my safety call back number, see all my personal information and on my case access my bank account since it is all linked together…I was very frustrated when I found out it was the only option and I also felt misleaded on what is really need to use the app… because at the end of the day… giving my credit card number is not that bad anymore.

The ideal for credit card is supper excited, however, the credit card issuer is just a joke. I was approved two weeks ago and then tried to use virtual card in APP to buy iWatch, the transaction was declined. When I received physical card, I called the number to activate the card but found the card was locked. And I was required to send drivers license and phone bill to verify account. One week later, the card was closed by fraud department without any notice and reason. I found I am not the only case that closed for no reason, more cases were available from DOC. It’s just a waste of time for their product.

And I had to use Paceline for quite some time and was enjoying it and then I had some health issues where I couldn’t exercise for a time. I guess during this period of time they have changed asking for a card to asking for your bank account login info so they can access everything. No way. I had really enjoyed this app before but I am not sharing all of my banking information. That seems a little sketchy to me. Things have gone too far. Looks like they’ve dropped me until they get that information.