Iowa Mobile ID Reviews

Iowa Mobile ID Reviews

Published by on 2024-07-14

🏷️ About: Iowa Mobile ID is a contactless, convenient way to verify your identity from your phone while providing layers of security and privacy controls. Iowa Mobile ID allows you to control what information you share during a transaction.


   


Overall Customer Experience 😎


😎👌🔥 Positive experience
43.4%

👿🤬😠 Negative experience
41.4%

🙄💅🫥 Neutral
15.2%

~ from Justuseapp.com NLP analysis of 228 combined software reviews.



Read 45 Customer Service Reviews 👿🤬😡😠💢😤

3.8 out of 5

Buggy App

2024-04-14

I enrolled and everything seemed to go correctly. About a month later I checked Iowa just for fun and my credentials were gone. I tried to rescan my DL and on the back side it just choked and froze and then gave me an error. Tried to redo this 3 times and still received the same error. This program is not ready for prime time. I will stick with the old fashioned way with a physical card.

Total crap.

2023-11-06

Would not work on the face scan. THEN tells me to take my glasses off. Which helped but it kicked me out because I was taking too long. Now will not let me do anything. Should have been a five minute set up turned into a major hassle. I will probably try again, but will have to do chat as the email requires everything about you and your phone to even contact them.

Currently doesn’t work on iPhone 15 series

2024-03-08

At the time of this writing the developers still haven’t made Iowa compatible with iPhone 15 series. I could do it on my 14 pro. Gets stuck scanning the ID and won’t focus.

Iowa hasn’t been updated in over 3 months.

Seems pretty neglecting for something as important as what they are trying to do here with mobile ID…. No wonder why Apple hasn’t approved this yet with so many bugs these developers are having issues with.

Awful set up experience

2024-05-29

I’ve tried Iowa on two separate iPhones. 14 Pro and 15 Pro. Both times Iowa refuses to capture a photo of my ID during the set up process. I’m holding extremely still and have tried holding the phone far away, and close. When I hold it close the photo capture is blurry, when far way and not blurry it’s too far to capture. Such a pain.

Useless for now

2024-05-29

Like others have mentioned the lack of native wallet support is downright disappointing as this was one of the initial draws to a mobile id. Other states have partnered with vendors who were able to make this happen, so its frustrating to see this lack of support. Additionally, due to slow adoption from businesses and retailers I have yet to use Iowa a single time for the months I’ve had it.

App is barely functional - won’t capture clear pictures

2024-08-04

Will not capture with phones with better cameras. But this lines up with the usual poor implementation from the state with an app provider that probably just paid a bribe to be win the bid. I can hold the ID in front of the regular camera app and it’s crystal clear. Iowa isn’t processing the camera input correctly.

Does not work.

2024-04-11

It’s a good idea in general but the very early versions of Iowa are almost unusable. Will continue to update and hopefully Iowa will improve over time.

Bait and Switch

2024-04-18

Iowa is NOT Apple wallet compatible beware of that before downloading. It should be rated at Zero but that’s not an option.

Didn’t work

2024-05-19

The error code #60372-2002 and 60372-1020 is not listed. Both my husband and I were unable to move past taking photos of our licenses. Unable to set up an account.

Ugh!

2024-09-21

The “selfie” in Iowa is impossible! I’ve now tried 14 times (actually 42 times, sine you get 3 tries per attempt!)
I’m working with an iPhone 14 Pro with the latest iOS version. I “chatted” & did everything suggested ( including turning off wifi and scam software) and it still didn’t work!
If I could give it less than a 1 rating, I would. Why didn’t IA just go with Apple or Google wallet?

Needs Apple Wallet Support

2024-03-28

I like the idea of having my license on my phone, but I’m giving three stars because they failed to provide wallet support like some other states do. You keep your ID in your wallet. It shouldn’t be any different on your phone. The main use of mobile ID would be for purchases. It would be nice if it was right by my cards in my phone to speed up checkout times. I really really hope in the future they can make it work.

EDIT: Turns out there are no plans to make it Apple Wallet compatible at this time. Leave it to this state to come up with something cool, and then ruin it. This isn’t that hard if Georgia can do it. Come on!

Down to two stars.

No Apple Wallet support

2024-11-14

Was informed by Idemia tech support that there are no plans to make Iowa compatible with the Apple Wallet even though the state of this app DOT has been saying for months that this support would be included. Very disappointing and really reduces the value of Iowa.

Cannot enroll

2024-09-16

I have tried the nose touch the dot. Can never get past it. Q

It worked until it didn’t.

2024-08-07

Initial set up was good, and it worked fine for a while. But then I started getting error messages. As of yet I have not been able to get help from anyone to get it running again. Would like to have it working again, but…

Easy to sign up. Needs Apple Wallet Support

2024-11-25

Great app. Easy to set up. Really needs Apple Wallet Support.

Great start

2025-01-24

This is a great start, but I’d really like to see support for my ID in the native wallet app! Thanks for finally getting this out to users.

Iowa D/L ID App

2025-02-04

Quick and Easy

John

2024-08-23

Taking a photo of the back of my drivers license was a little flaky. I finally got it to work after many tries. All in all, I’m glad it worked out.

Good app

2025-04-12

The facial part of Iowa did not work very well

Love

2025-07-02

Love that I no longer have to get my drivers license out!!! Was very easy to set up

Quick easy setup

2024-08-23

Easy to setup. Glad to have another option. Makes life easier.

Iowa Mobile ID

2024-08-23

I am so happy that I got the opportunity to use a mobile drivers license since you never anticipated when it would be asked for it and I usually have my phone every where.

Love it

2024-05-02

Been waiting for a few years for Iowa. It does not disappoint at all. Love the looks and it is very easy to set up. Very user friendly.

Great App

2024-05-02

I have this installed and feel like it’s going to be so helpful. It didn’t take long to install and get it ready to go. Thank you this app DOT

Easy to set up

2024-05-14

I read an article in the Sioux City Journal about setting up the new this app Mobile ID app; fairly straightforward. Now just need to use at a business where it is accepted.

Great App

2024-05-14

Every Iowans should have Iowa on there phone, you can never be wrong with it, If you forget your ID at home or somewhere and need to do something that requires ID verification. Iowa gotcha . Go for it Iowans💪

Future is here

2024-05-14

Works vary well.
Shows if your license/ID is active or not.
Be cool to see what else they add to it.
Had no problem setting it up, the face recognition was a little tricky but got it figured out.

Awesome mobile ID app!!

2024-08-23

Super easy app to use. It seems very secure and is convenient. I renewed my drivers license, and the photo updated on the mobile app almost immediately.

Love the idea!

2024-05-14

Haven’t had a chance to use it yet but it wasn’t difficult to set up at all and it’ll probably come in handy if I forget my ID. I would say probably try and face a light while you’re scanning your face. I hope this replaces physical IDs entirely!

Great so far

2024-08-23

Allows me one less thing to carry in my wallet. I have not tried it at an airport. Hopefully there won’t be any issues.

Super easy to enroll and use

2024-05-14

Enrollment was very quick and simple. App did a good job of prompting me through the process and explaining why the various steps were required. I feel like I have good control over what aspects of my ID are shared when requested in various situations (airport, store, etc).

Iowa DOT VIRTUAL ID

2024-04-14

I think this was an excellent idea! Kudos to the IT and business stakeholder teams for a job well done. It was a simple and seamless process to download and install the all on my iPhone.

So clean.

2026-07-07

Super clean interface. So easy to set up. Amazing interface.

No one accepts it lol.

Love the convenience of this!

2026-08-07

I e been waiting for this app to get this! So happy!

Easy to set up

2026-09-08

Nice and easy to set up

Love it!

2026-10-10

Very simple app to use. It will be great to have drivers license/ID available on my smartphone. Good work this app!

Great app

2026-11-14

I’ve been waiting for Iowa to be developed and offered. Was easy to set up and it just makes sense to have this digital ID!

Works well so far

2026-12-16

Iowa is a little slow but seems to work well so far.

Great to have your ID on your phone

2027-01-16

If your forget your wallet, it’s great to have an ID and license on your phone

Get it!

2027-02-17

Simple to set up and share. It needs to be everywhere!

Iowa mobile id

2027-03-21

Works well, would love to see integration with Apple wallet.

Mobile ID Iowa

2027-04-01

It works!

Handy

2027-07-09

Can't wait for it to be more universally accepted!

Easy to take your drivers license on phone

2027-08-10

I love it

Easy setup

2027-09-16

I like having my ID on my on my phone as backup!



Is Iowa Safe? 🤗🙏


Yes. Iowa Mobile ID is very safe to use. This is based on our NLP (Natural language processing) analysis of over 228 User Reviews sourced from the Appstore and the appstore cumulative rating of 3.8/5 . Justuseapp Safety Score for Iowa Is 51.2/100.


Is Iowa Legit? 💯


Yes. Iowa Mobile ID is a totally legit app. This conclusion was arrived at by running over 228 Iowa Mobile ID User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Iowa Is 69.1/100..


Is Iowa Mobile ID not working? 🚨


Iowa Mobile ID works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Iowa Mobile ID? Post a Review




Features

Intuitive and easy-to-use, Mobile ID is unlocked by a selfie match to verify identity, or by using a self-selected pin or TouchID/FaceID so your personal information is always protected.

Iowa Mobile ID is a contactless, convenient way to verify your identity from your phone while providing layers of security and privacy controls.

Iowa Mobile ID allows you to control what information you share during a transaction.

Please note: Iowa Mobile ID is an official state-issued ID, serving as a companion to your physical ID.

For example, when buying age-restricted items, the app can confirm you are of legal age without having to share your birth date or address.

As not all entities are able to verify mID, you should continue to carry your physical ID.

This app requires an iPhone 6s (iOS 13.1) or newer device.

  Customer Service/Support
Developer:
IDEMIA Group


Website: