COLONNA Facility app not working? crashes or has problems?

COLONNA Facility Status

Published by Colonna facility on 2023-12-21

Bénéficiez des services et du suivi en temps réel de votre complémentaire
santé. Vous êtes adhérent COLONNA Facility : bénéficiez gratuitement des
services et du suivi en temps réel de votre complémentaire santé grâce à
votre application mobile.

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Common COLONNA Facility Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot COLONNA Facility app on iOS and Android devices. Solve all COLONNA Facility app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

COLONNA Facility iPhone Issues and Solutions

COLONNA Facility iOS app crashes, not working, errors
COLONNA Facility iOS app network issues
COLONNA Facility on iOS has black/white screen

COLONNA Facility Android App Issues and Solutions

COLONNA Facility has errors/crashing/not working
COLONNA Facility server network connectivity issues
COLONNA Facility has black screen

COLONNA Facility iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever COLONNA Facility app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix COLONNA Facility app crashes or not working on Iphone (iOS):

Close and restart the COLONNA Facility app on iPhone
Update COLONNA Facility app to the Latest Version for iOS
Uninstall and reinstall COLONNA Facility iPhone app
Update your iPhone to the latest iOS version

Fix COLONNA Facility on iPhone unable to connect to server/internet connection issues::

To resolve COLONNA Facility network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix COLONNA Facility black/white screen (blank screen) on iPhone:

Follow the COLONNA Facility iOS app troubleshooting guide Here →

COLONNA Facility Android App Issues and Solutions

Fix COLONNA Facility not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent COLONNA Facility app issues:

Force Stop the COLONNA Facility App
1. On android, goto "Settings" » click COLONNA Facility app. » click "Force Stop".

Update COLONNA Facility to the latest version on PlayStore

Clear COLONNA Facility App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "COLONNA Facility app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch COLONNA Facility.

Fix COLONNA Facility unable to contact server/ COLONNA Facility internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click COLONNA Facility » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got COLONNA Facility » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch COLONNA Facility on android.

Solve COLONNA Facility black/white screens issue on Android:

Follow the COLONNA Facility android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Colonna facility, developers of COLONNA Facility.

100% Contact Match

Developer: COLONNA FACILITY

E-Mail: [email protected]

Website: Visit COLONNA Facility Website

About this app

Bénéficiez des services et du suivi en temps réel de votre complémentaire santé. Vous êtes adhérent COLONNA Facility : bénéficiez gratuitement des services et du suivi en temps réel de votre complémentaire santé grâce à votre application mobile.