Georgia Aquarium Explorer app not working? crashes or has problems?

Georgia Aquarium Explorer Status

Last Updated on 2025-01-24 by Georgia Aquarium Inc

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📋 1 Reported Issues:

Michael Gerdes 2024-02-19

App opens and then goes white screen, and never comes back. I reloaded the app and it let me log in, check my membership, and a minute later it started displaying the white screen again. At this point, the explorer app is useless.

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Common Georgia Aquarium Explorer Problems & Solutions. Troubleshooting Guide

Table of Contents:

Georgia Aquarium Explorer iPhone Issues and Solutions

Georgia Aquarium Explorer iOS app crashes, not working, errors
Georgia Aquarium Explorer iOS app network issues
Georgia Aquarium Explorer on iOS has black/white screen

Georgia Aquarium Explorer Android App Issues and Solutions

Georgia Aquarium Explorer has errors/crashing/not working
Georgia Aquarium Explorer server network connectivity issues
Georgia Aquarium Explorer has black screen

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Georgia Aquarium Explorer iPhone Issues and Solutions

How to fix Georgia Aquarium Explorer app crashes or not working on Iphone (iOS):

Close and restart the Georgia Aquarium Explorer app on iPhone
Update Georgia Aquarium Explorer app to the Latest Version for iOS
Uninstall and reinstall Georgia Aquarium Explorer iPhone app
Update your iPhone to the latest iOS version

Fix Georgia Aquarium Explorer on iPhone unable to connect to server/internet connection issues::

To resolve Georgia Aquarium Explorer network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

Georgia Aquarium Explorer Android App Issues and Solutions

Fix Georgia Aquarium Explorer not working on Android, crashes, errors or is unresponsive:

Force Stop the Georgia Aquarium Explorer App
1. On android, goto Settings » Georgia Aquarium Explorer » click [Force Stop]

Update Georgia Aquarium Explorer to the latest version on PlayStore

Clear Georgia Aquarium Explorer App Cache and Data:
1. On android, goto Settings » Apps » Georgia Aquarium Explorer » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Georgia Aquarium Explorer.

Fix Georgia Aquarium Explorer unable to contact server/ Georgia Aquarium Explorer internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click Georgia Aquarium Explorer » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Georgia Aquarium Explorer » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Georgia Aquarium Explorer