Openroad app not working? crashes or has problems?

Openroad Status

Published by TrueMotion, Inc. on 2023-08-10

Openroad is the FREE app that detects car crashes and gets you help from trained
responders - even when you can't respond. Your safe driving can also earn you
savings on car insurance! “When I received a text and it said we noticed
you’ve been in an accident, I’m thinking how in the world did they get
there? And who called the ambulance and police? I was thinking, wow, I am going
to have this always.

I have a problem with Openroad

Are you having issues? Select the issue you are having below and provide feedback to Openroad.

User reports:
No current problems

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problems reported in the last 24 hours

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Most reported problems

Reported Issues: 3 Comments

By Sybil 1 year ago

Open Road constantly notifies hard breaking. No other help from the app, no weekly report. How can I get it to stop with the "Hard-Breaking" voice. It's constant!

By Debi 1 year ago

I keep getting messages attached to my messages! I cancelled please help

By Lynne Nydick 1 year ago

I would like app to be on my Home Screen and I can’t seem to move it there as I did with all of my other apps,

Common dislikes about Openroad app

- Not accessible for deaf people

- Notifications can be spammy

- No way to customize notifications

- May be charged after trial period ends

Have a Problem with Openroad: Help in a Car Crash? Report Issue

Common Openroad Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Openroad app on iOS and Android devices. Solve all Openroad app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Openroad iPhone Issues and Solutions

Openroad iOS app crashes, not working, errors
Openroad iOS app network issues
Openroad on iOS has black/white screen

Openroad Android App Issues and Solutions

Openroad has errors/crashing/not working
Openroad server network connectivity issues
Openroad has black screen

Openroad iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Openroad app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Openroad app crashes or not working on Iphone (iOS):

Close and restart the Openroad app on iPhone
Update Openroad app to the Latest Version for iOS
Uninstall and reinstall Openroad iPhone app
Update your iPhone to the latest iOS version

Fix Openroad on iPhone unable to connect to server/internet connection issues::

To resolve Openroad network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Openroad black/white screen (blank screen) on iPhone:

Follow the Openroad iOS app troubleshooting guide Here →

Openroad Android App Issues and Solutions

Fix Openroad not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Openroad app issues:

Force Stop the Openroad App
1. On android, goto "Settings" » click Openroad app. » click "Force Stop".

Update Openroad to the latest version on PlayStore

Clear Openroad App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Openroad app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Openroad.

Fix Openroad unable to contact server/ Openroad internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Openroad » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Openroad » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Openroad on android.

Solve Openroad black/white screens issue on Android:

Follow the Openroad android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at TrueMotion, Inc., developers of Openroad.

Verified email

Contact e-Mail: [email protected]

100% Contact Match

Developer: TrueMotion

E-Mail: [email protected]

Website: Visit Openroad Website

69.57% Contact Match

Developer: OpenRoad TMS

E-Mail: [email protected]

Website: Visit OpenRoad TMS Website

About this app

Your safe driving can also earn you savings on car insurance! “When I received a text and it said we noticed you’ve been in an accident, I’m thinking how in the world did they get there? We’ve spent 6 years building super-smart location technology that detects crashes without draining your battery. Before I even realized what happened, I got a call from an this app agent, who promptly dispatched emergency services to the scene. Having issues? this app is the FREE app that detects car crashes and gets you help from trained responders - even when you can't respond. You really did what you said you do. “I was driving early in the morning with members of my family. Important: Please don't rely on this app as a substitute for other safety tools. And I’m going to tell everyone about it. Suddenly there was freezing rain and my car started spinning out of control. I was thinking, wow, I am going to have this always. Or have some cool ideas you want to share? And who called the ambulance and police? I was following the speed limit. Reach out to us at hi@getopenroad. app.