Contact Synology Photos

Contact Synology Photos Support


Company Name:

About: Synology develops high-performance, reliable, versatile, and environmentally-friendly NAS servers,
surveillance solutions, and routers.

Headquarters: Taipei, T'ai-pei, Taiwan.


 
  2025-01-06

Synology Photos Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



Verified email ✔✔

E-Mail: support@synology.com

Website: 🌍 Visit Synology Photos Website

Privacy Policy: https://www.synology.com/en-global/company/legal/privacy

Developer: Synology Inc.


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3 Most reported problems 😔💔

3.0 out of 5

Fatal error to be corrected

2022-04-27

by KWPeng

When I run slideshow in the time-line mode, it shows the slides in the backward order temporally. Who would like to see a slideshow backward in time? There is just no way to run the slideshow in the forward temporary sequence as it should be. This is a fatal error to be corrected!

Speed up the photo backup

2022-05-04

by Infinity Is Dead

The old DS photo is much better than this app. Backing up photos from a mobile device takes forever now, if it even backs anything up at all.

Better way to rate

2022-05-11

by Mrgono3

I wish there was a feature to star or heart photos and have an album that auto populates the images. You can do better Synology !


Have a Problem with Synology Photos? Report Issue




Why should I report an Issue with Synology Photos?

  1. Pulling issues faced by users like you is a good way to draw attention of Synology Photos to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Synology Photos customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Synology Photos.


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