COONO app not working? crashes or has problems?

COONO Status

Last Updated on 2024-07-10 by Stadtwerke Tübingen GmbH

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2 User reports:
App has problems

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Common COONO Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot COONO app on iOS and Android devices. Solve all COONO app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

COONO iPhone Issues and Solutions

COONO iOS app crashes, not working, errors
COONO iOS app network issues
COONO on iOS has black/white screen

COONO Android App Issues and Solutions

COONO has errors/crashing/not working
COONO server network connectivity issues
COONO has black screen

COONO iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever COONO app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix COONO app crashes or not working on Iphone (iOS):

Close and restart the COONO app on iPhone
Update COONO app to the Latest Version for iOS
Uninstall and reinstall COONO iPhone app
Update your iPhone to the latest iOS version

Fix COONO on iPhone unable to connect to server/internet connection issues::

To resolve COONO network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix COONO black/white screen (blank screen) on iPhone:

Follow the COONO iOS app troubleshooting guide Here →

COONO Android App Issues and Solutions

Fix COONO not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent COONO app issues:

Force Stop the COONO App
1. On android, goto "Settings" » click COONO app. » click "Force Stop".

Update COONO to the latest version on PlayStore

Clear COONO App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "COONO app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch COONO.

Fix COONO unable to contact server/ COONO internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click COONO » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got COONO » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch COONO on android.

Solve COONO black/white screens issue on Android:

Follow the COONO android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Stadtwerke Tübingen GmbH, developers of COONO.

About this app

Choose a this app vehicle in your area, reserve and open it via COONO and you're ready to go. Billing is per minute. The e-scooters, on the other hand, have no fixed home, they are spread all over Tübingen. And after the ride? Register for free in COONO and verify your driver's license directly. this app, that is modern mobility: simple, flexible and environmentally friendly. You will find the e-cars at the corresponding charging station. If you would like to scooter with a friend, two helmets in two sizes are available. With this app you can reach your destination comfortably at any time. Powered by Stadtwerke Tübingen. This makes city mobility fun! You can find all vehicles in the this app app. You simply park them somewhere in the city. You can also return them there after the journey.