MyScripps app not working? crashes or has problems?

MyScripps Status

Published by Scripps Health on 2023-06-07

MyScripps offers you direct digital access to your personal health information.
This secure and convenient online health portal has new benefits that empowers
you to partner with your Scripps care team to manage your health.

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Most reported problems

Reported Issues: 2 Comments

By Donna M Dion 1 year ago

New Problem logging into MyScripps: A new requirement for logging in has been added. This requires the sending of a Verification Code from MySccripps to the user and entry of the code to get access into MyScripps. Every time I try to go into my page, I NEED A NEW CODE NUMBER. It has happened 6 times already. I am given a number and I sign in, then I sign out. When I want to go back in, I am given a new number every time.

By COLLIN MOORE 1 year ago

New Problem logging into MyScripps: A new requirement for logging in has been added. This requires the sending of a Verification Code from MySccripps to the user and entry of the code to get access into MyScripps. the problem is that it is taking more than 30 MINUTES for the user to receive the verification code and then continue logging in. This is completely unacceptable. You cannot expect a user to sit and wait 30 minutes or more just to get a validation code and then get logged in. You need to either back out this new feature from the system or fix the extended waiting time for getting into MyScripps.

Common dislikes about MyScripps app

- Electronic communications not working properly

- Long wait times to see primary doctor

- Vaccine records not accurate

Have a Problem with MyScripps? Report Issue

Common MyScripps Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot MyScripps app on iOS and Android devices. Solve all MyScripps app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

MyScripps iPhone Issues and Solutions

MyScripps iOS app crashes, not working, errors
MyScripps iOS app network issues
MyScripps on iOS has black/white screen

MyScripps Android App Issues and Solutions

MyScripps has errors/crashing/not working
MyScripps server network connectivity issues
MyScripps has black screen

MyScripps iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever MyScripps app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix MyScripps app crashes or not working on Iphone (iOS):

Close and restart the MyScripps app on iPhone
Update MyScripps app to the Latest Version for iOS
Uninstall and reinstall MyScripps iPhone app
Update your iPhone to the latest iOS version

Fix MyScripps on iPhone unable to connect to server/internet connection issues::

To resolve MyScripps network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix MyScripps black/white screen (blank screen) on iPhone:

Follow the MyScripps iOS app troubleshooting guide Here →

MyScripps Android App Issues and Solutions

Fix MyScripps not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent MyScripps app issues:

Force Stop the MyScripps App
1. On android, goto "Settings" » click MyScripps app. » click "Force Stop".

Update MyScripps to the latest version on PlayStore

Clear MyScripps App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "MyScripps app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch MyScripps.

Fix MyScripps unable to contact server/ MyScripps internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click MyScripps » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got MyScripps » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch MyScripps on android.

Solve MyScripps black/white screens issue on Android:

Follow the MyScripps android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Scripps Health, developers of MyScripps.

100% Contact Match

Developer: Scripps Health Patient Experience

E-Mail: [email protected]

Website: Visit MyScripps Website

About this app

health information. recent, up-to-date health information to better serve you. manage your care anytime, anywhere. access your medical history, request prescription refills, view lab and test results, and upload health and fitness data, including data from the Apple Health app, when enrolled in self-tracking programs.