Are you having issues? Select the issue you are having below and provide feedback to Joon.
- Not enough variety in clothes for pet
- Auto text voice is not appealing
- Cost is not worth it
- Terrible interface
- Makes kids cry
- Hooks kids up on digital device
- Not enough educational value
App crashes after a minute or so (Using FIRE tablet). Hoping it will be more reliable on an iPad that I have.
Can't get in the pet game or the parent app.
Every time I try to verify a quest it says “unknown error.” It doesn’t even try to work, it gives the error before my finger even leaves the screen.
App keeps crashing on ipad. I’ve deleted and redownloaded and updated iOS. Still not working.
Joon won’t let me add a new task. Tells me “oops something went wrong. Try again later.” Every time.
The joon game app won’t load at all (new user on iPad)
The app won’t allow my son to complete quests. I’ve even tried marking them complete on my side and it keeps saying error or wrong response. Please help?
Complete guide to troubleshoot Joon app on iOS and Android devices. Solve all Joon app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Kevin Bunarjo, developers of Joon.
In fact, 90% of kids on this app complete all tasks assigned. + Choose from a large list of research-backed activities to help your child build important life skills that teach independence. this app is less than a year old and already has the attention of press, parenting publications, and parenting experts. 1) Install this app on your device, create your family, and select a few beginning tasks you’d like your child to initially focus on. 2) Help your child set up their account so they can see the tasks that you’ve assigned them. Assign tasks as "Quests", then the game does the rest. 1) Start with age-appropriate tasks & habits to focus on: Choose a couple focus areas, and we'll provide you with a small list of recommended tasks (known as Quests) or create your own tasks to get your child started! 2) Use gamification to keep your child on track: Your child chooses a virtual pet (called a Doter) to feed, wash, and grow. Your child will be motivated to complete these activities in order to feed and take care of their virtual pet. 4) Once your child completes their tasks, you can review and approve them to make sure they were completed correctly. 5) Once approved, your children receive coins and experience points that let them feed, level up, buy things, and progress in the game with their virtual pet. As they progress in the game, your child will naturally start building their tasks as habits into their daily routine and even pick up on learning important life skills. As your child continues to progress in the game, they actually progress in real life too! 6) Keep adding quests (and we’ll recommend you new ones too to help your children develop good habits! They stay motivated and focused on completing the tasks you assigned them, so they can take care of their pet and level it up! 3) Your child stays focused and even develops life skills! Using a kid-friendly game (for ages 8-12), this app helps you motivate your child to focus and stay on top of their daily tasks & habits. All because they want to keep playing a fun game! + We make it easy to manage your child’s tasks and add to your existing routine. + We'll do the reminding to help your child stick to their routine. We’ve helped thousands of families complete more than 100k tasks and teach their kids important life skills, so why can't we help you? Not only does this app make it extremely easy to motivate your ADHD kids to do important tasks, but it also teaches them valuable life skills that they won’t be able to learn in school. Help you motivate your kids with ADHD, ADD, or OSD to focus and complete their daily tasks while learning basic responsibility and independence. You can have them download this app on their own device or share you phone. 3) Add a few more activities that are most important to your family (such as chores, learning, or exercising) and assign them to your child. Backed by Occupational Therapists, Teachers, and Child Psychologists, this app is the future of motivating kids and helping them focus. No more nagging from your end. + Your child will stay focused to do the activities assigned to them. Your children cannot grow on their own. Make sure to stay involved in the process and keep assigning new quests as needed to allow your children to continue helping, learning, growing, and progressing in the game.