Hyperice app not working? crashes or has problems?

Hyperice Status

Published by Hyper Ice, Inc on 2023-12-18

Transform the way you move and do more of what you love with the Hyperice App.
Powered by HyperSmart™, the Hyperice App helps you get the most out of your
Hyperice products through expert guidance, personalized routines, and the added
motivation you need to unlock the best version of yourself.

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Most reported problems

Reported Issues: 3 Comments

By patrick liu 1 year ago

The Apple app is not working, I keep on getting an error message “ LOADING DATA FAILED / DATA COULD NOT BE LOADED” All my networks and phone are working

By Peter van Rensburg 1 year ago

Good day, I have just purchased a Hypervolt 2.0 and downloaded the app to get the full experience. The Apple app is not working , I keep on getting an error message “ LOADING DATA FAILED / DATA COULD NOT BE LOADED” I have checked my internet and WiFi and all is working correctly. Please can you advise me how to get this issue sorted out? Many thanks.

By Steve Rogerson 1 year ago

Message Could not load workout an error has occurred

Common dislikes about Hyperice app

- Too intrusive and invasive by shoving down too many routine suggestions

- Missing one easy and must for every routine/body part: list the device and which headpiece should be used

- Videos don't work for non-bluetooth version of the app

- App is buggy

Have a Problem with Hyperice? Report Issue

Common Hyperice Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Hyperice app on iOS and Android devices. Solve all Hyperice app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Hyperice iPhone Issues and Solutions

Hyperice iOS app crashes, not working, errors
Hyperice iOS app network issues
Hyperice on iOS has black/white screen

Hyperice Android App Issues and Solutions

Hyperice has errors/crashing/not working
Hyperice server network connectivity issues
Hyperice has black screen

Hyperice iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Hyperice app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Hyperice app crashes or not working on Iphone (iOS):

Close and restart the Hyperice app on iPhone
Update Hyperice app to the Latest Version for iOS
Uninstall and reinstall Hyperice iPhone app
Update your iPhone to the latest iOS version

Fix Hyperice on iPhone unable to connect to server/internet connection issues::

To resolve Hyperice network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Hyperice black/white screen (blank screen) on iPhone:

Follow the Hyperice iOS app troubleshooting guide Here →

Hyperice Android App Issues and Solutions

Fix Hyperice not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Hyperice app issues:

Force Stop the Hyperice App
1. On android, goto "Settings" » click Hyperice app. » click "Force Stop".

Update Hyperice to the latest version on PlayStore

Clear Hyperice App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Hyperice app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Hyperice.

Fix Hyperice unable to contact server/ Hyperice internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Hyperice » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Hyperice » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Hyperice on android.

Solve Hyperice black/white screens issue on Android:

Follow the Hyperice android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Hyper Ice, Inc, developers of Hyperice.

100% Contact Match

Developer: Hyperice, Inc.

E-Mail: [email protected]

Website: Visit Hyperice Website

About this app

It combines advice from our team of scientific advisors with information from your daily activity and other health and fitness data, including Strava, Apple Health, and Garmin, to create personalized recommendations that are fully in tune with your body’s needs. Control your devices from your phone, tap into curated routines, unlock pro-level features with the Normatec 3 remote, and enjoy automated speed control for select products in the Hypervolt and Vyper lines. Powered by HyperSmart™, the this app App helps you get the most out of your this app products through expert guidance, personalized routines, and the added motivation you need to unlock the best version of yourself. HyperSmart™ syncs your physical and digital activity to create an experience entirely customized to you. Pair your Bluetooth® connected this app devices, start a routine, and let HyperSmart™ do the thinking. Tap into warmup, maintenance, and recovery routines from the world’s best athletes and follow along as they guide you step-by-step. Transform the way you move and do more of what you love with the this app App. Get wellness insights from leading health professionals, including physical therapists, sports medicine professionals, and elite trainers, all designed to help your body and mind be at their best.