PalmPay app not working? crashes or has problems?

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50 User reports:
App has problems
 User reports 50

50 Problems reported in the last 24 hours

Most reported problems

Something else
69.3%

Login
11.0%

Connection
7.4%

Not working
6.7%

🔨🐞 Solved: verified fixes that worked!

Reported Issues:
E
Eromosele Harriet:

Network connection

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solution
O
Ogu Lois Chimuanya:

I can't login to my palm pay account

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solution
A
Akpu Chinenye Calista:

Trying to transfer but I keep experiencing connection network issues IO exception why is that so?

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solution
A
Aliu Sherifat Temitope:

My account is not open and I want to to do transfer

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solution
J
John:

App isn't working

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solution
I
Ihemewula Faith Amarachi:

I did transaction from Nownow POS to palmpay but it didn't reflect to my wallet.

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solution
O
Othman:

Payer account status abnormal

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solution
P
Promise:

My PalmPay is not knowing my face on my phone when I want to login

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solution
I
Ishola Aduramomi:

App has not been working for day

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solution
P
Promise Sunday:

Logging error IO exceptions issues

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solution
View all 34 community solutions »»

📋 263 Reported Issues:

A
Awokunle Tosin 2022-08-17

I'm unable to share palm pay to my referral

R
Rose 2022-08-08

I refer two people to palmpay and got 1000 but I'm not allowed to transfer it to my account is saying processing today is making it one full day

R
Ridwan Oyekunle 2022-08-07

I was debited of #35,000

M
Miracle Boyitie 2022-08-06

My PalmPay account keep showing flexi cash temporarily unavailable please try again later, it has been like this since last night, please what is the cause and help me sort it out

⚠️ Troubleshoot | Report Issue ⚠️
A
Adeyemi Adetola Ayomide 2022-08-06

Someone send me money since yesterday morning but can't receive any alert on my palmpay account

E
Emmanuel 2022-08-06

Some one is trying to send money to me since last night and the person is telling me bank maintenance

O
Obamoyegun Eunice 2022-07-27

I have data on my phone and am not able to access my PalmPay account

E
Enereba Christian 2022-07-26

I tried depositing some money inside my palm pay account but is not working

B
Bayoko Ebipade Kelvin 2022-07-26

My Palmpay Acct is not working at all. It keeps on bouncing back

⚠️ Troubleshoot | Report Issue ⚠️
O
Oladapo Deborah Ibukun 2022-07-20

I referred 3 persons and earned #2000 but the money has been withheld. It's not showing in my wallet. It's saying processing

T
Titilayo Dadeni 2022-07-17

my pin is incorrect

S
Sunday Anthony 2022-07-12

My palmpay account have been locked.

A
Abdulsamad 2022-07-11

I really want to fund money at ogent time,on palm pay but it get some failed please help me fix it

O
Olamide Ogunbiyi 2022-07-11

My ok card credit limit my request was not granted this time, continue paying frequently

⚠️ Troubleshoot | Report Issue ⚠️
A
Abayomi 2022-07-10

My PalmPay account not connected and am having good mobile network

A
Abayomi 2022-07-10

My PalmPay account is not connecting writing connect error

F
Femi 2022-07-09

Palmpay appear on my phone saying dear customer, your ok card bill has been overdue is accumulating every day, please repay the outstanding bill immediately to avoid accrued interest and prevent restrictions on your mobile device.you Can apply extension in the palmpay app.if have any concerns,pls add 08124125175 on WhatsApp, thanks you! Which the number not available trying to message the number not replied call not go,and I don't borrow money from you just lock my phone, what is the problem

M
Miracle Owoeye 2022-07-09

Why my PalmPay Transaction history is not visible

O
Oloyede Oluwatobi C 2022-07-07

My PalmPay app is not opening clicking on the app it bounced back

⚠️ Troubleshoot | Report Issue ⚠️
F
Felix 2022-07-07

My PalmPay app is not opening and I have good mobile connection The app don’t just open once I open the app it come out by it self

O
Ogbolotuo Solomon 2022-07-06

Having serious issues now Cashing out is a big problem,God help me..... always network error, initialization,TMK,tmc,all sort of tins....fix it for me

A
Azeezat 2022-07-05

I treid doing transfer and it telling me failed why is that ?

A
Aisha 2022-07-02

Someone sent me money and it was successful in the senders side but I didn't receive it and it has been more thank 24hrs now And also I referred 2 people and I didn't recieve my #500 it was writing your request is processing nd it has been up to 10hrs now

E
Emmanuel 2022-07-02

I am trying to install palmpay to my phone through Google play or even xender but it is not installing

⚠️ Troubleshoot | Report Issue ⚠️
D
DAUDA ONI BOSEDE 2022-07-01

Successful transaction but the recipient did not receive the money

K
KELECHI JOHN OPARA 2022-06-29

I have a palm pay POS machine and at the top of the machine its showing a KEYLOCK or PADLOCK logo at the top pls what could be the solution to this and i cant make transactions with it

O
ONUCHI YAKUB ABDULMUMIN 2022-06-28

Dear Partner, I have been experiencing inability to cash out with ATM card from my Palmpay terminal. This has affected my business greatly. Palmpay agent have tried to sort this out but to no avail. Once a card is slot in and amount to be withdrawn is typed, an attempt to click on the type of account trips off, and this happens continuously till now. Kindly help. Regards.

S
Steven Daniel 2022-06-28

I can’t transfer money since morning it showing me failed

I
Ifeoluwa Ayovunefe 2022-06-24

I'm trying to login but it keeps failing

⚠️ Troubleshoot | Report Issue ⚠️
A
Anointing 2022-06-22

Am Unable to Create a palmpay account

A
Alli Feyishara 2022-06-22

My data or card payment is always failed why??

P
Precious Ekhaguere 2022-06-22

There is no nework in My palm pay machine I will I get network close to the network is showing red key

B
Bukola 2022-06-18

I have trying to withdraw using atm on palmpay pos , but its saying trans terminated, terminal and app not supported. But I can only do transfer on it

G
Godfrey Odijie 2022-06-16

I cannot borrow from my palm pay account. Please fix it for me

⚠️ Troubleshoot | Report Issue ⚠️
A
Adepeju 2022-06-11

I used my okcard,the loan of 3k is due already and palmpay hacked all my app and locked my phone since 3days ago

D
Delight 2022-06-11

Pls fix this

J
James Oliver 2022-06-11

I can't see my available balance

O
Ojumoola Olamilekan 2022-06-11

My palmpay is showing connection error and I can't even whitdraw or send money... please fix that shit

F
Foreigb 2022-06-11

Shey una Dey mad ni if una no sabi business Shebi una go shut down person wan do transaction since e just Dey show error balance self no show

⚠️ Troubleshoot | Report Issue ⚠️
A
Abdulsalam Shakiru 2022-06-11

Since yesterday my palmpay is not working it’s saying connection error since yesterday

E
Edeki Emmanuel 2022-06-11

Someone sent me money since yesterday up till now I've not seen the money rather anytime I login it keeps showing me connection error and I really need the money

D
Damola 2022-06-10

Connection error since yesterday pls try and fix it

M
Mariam Adeleke 2022-06-10

Please I can’t open my PalmPay account since yesterday to send or receive money…please what happening

O
Ojo Samuel Adeyemi 2022-06-10

I transfer from pos to my palmpay account I did not receive it since morning

⚠️ Troubleshoot | Report Issue ⚠️
A
Adekunle Oreoluwa 2022-06-10

PalmPay is not working right now and I need money pls fix it

S
Seun Abimbola 2022-06-10

Connect error

B
Bright Feranmi 2022-06-10

My palm pay is not working right now

O
Owoade Micheal 2022-06-10

Why is my PalmPay writing network error and I need the money now

S
Sanusi Folasade Kafilat 2022-06-09

I mistakenly transferred money to palmpay instead of Opay How can I resolve it

⚠️ Troubleshoot | Report Issue ⚠️
D
Damilola Basirat 2022-06-07

I want to borrow money on pampay and the security plugin is not installed

P
Precious Samuel 2022-06-03

A transaction was made and the sum of 40000 was paid to my palmpay account Ive not been credited and the other party has been debited What could be the problem and how do i resolve it.

K
Kolawole Daniel 2022-05-29

I'm a new customer and I want to sign up on palmpay App on my phone, after writing all my information and even getting the otp

A
Adegoke Ayo 2022-05-25

I was trying to activate ok card and it's show Not Initialized

O
OLAYEMI FAITH 2022-05-24

My palmpay app is not telling me to reset time before I can do any transaction and have done that severally and is still the same

⚠️ Troubleshoot | Report Issue ⚠️
O
Oduwaiye Joy 2022-05-19

Tried applying for a loan. It showed "not initialized" after clicking the " Agree to Activation" button.

N
Nasiru Ayobami Sodiq 2022-05-17

I wanted to activate the okcard on getting to where I will filled the necessary information, my phone started hanging and I will have to relaunch the app again and after getting there again it will still do the same thing. Pls find solution to it

O
Omo Iyalode 2022-05-16

Plz help me send my money back when my account login I don't know the reason why my account login me out

A
Aniekan Bassey Archibong 2022-05-16

Abeg make una give me my service back

A
Alabi Ridwan 2022-05-16

I was checking my palmpay balance but not showing me why ?

⚠️ Troubleshoot | Report Issue ⚠️
S
Salisu 2022-05-16

I want to receive money and it telling me bad network

I
Idowu Oreoluwa 2022-05-16

I tried to login this morning and immediately I click on the app it will take me back to my home screen,then I clicked again I was told to upgrade it and I upgraded it buh I was unable to install it that's the issue sir/ma

C
Cyril 2022-05-15

I am trying to activate Okcard forne of my invitee it's showing NOT INITIALIZED,

I
Isaac Feranmi 2022-05-15

Money disappear Hanging of money Earn withdraw fail

A
Anthony 2022-05-14

My friend's phone has been restricted how can he sort out the problem and get his phone open

⚠️ Troubleshoot | Report Issue ⚠️
Y
Young D 2022-04-30

Why did Palmpay paste something on my phone

O
Ojo Odelola 2022-04-30

Have been trying to make payment on palmpay it not just working out firstly it wasn't opening at all, and now that's it opened it working out for me to make payment on it please help me out on dis it very important

B
Babatunde Opeyemi 2022-04-30

I can not find my bet account,the app is telling me Bad network please I don't understand

A
Akinwumi Ayomide 2022-04-30

Why PalmPay don’t work anymore I can’t find out my money There and I was unable to get my money out here

F
Fathia Funmilayo Ajao 2022-04-30

Some sent me money to my palmpay account am yet to receive it and I have data but it keeps saying bad network and correction

⚠️ Troubleshoot | Report Issue ⚠️
O
Onifadesteven 2022-04-30

It was just saying errors

R
Rich Found 2022-04-30

My PalmPay is not working this night why

B
Boluwatife 2022-04-30

Why is my palmpay not working since afternoon please I need my money I don't want trouble

A
Ainsa Precious 2022-04-30

The money I kept in my palmpay account please I need to use it what is happening please .. Hope it hasn’t crashed ??

I
Idrees 2022-04-30

PalmPay what is happening I can’t understand anymore If you want to give up just release my money

⚠️ Troubleshoot | Report Issue ⚠️
O
Olanite Adam 2022-04-30

Why did palmpay stop working and was unable to make transaction and withdraw

R
Rachel Ebhozele 2022-04-30

I want to transfer but it is not showing the bank I want to transfer to

O
Opeyemi Ademide Adekunle 2022-04-30

I can’t transfer my money and it doesn’t show available balance

K
Koffi Ibukun Idowu 2022-04-30

Palmplay removed all my funds what is going on

C
Constance Oghoghome 2022-04-30

Unable to access my palmpay account.

⚠️ Troubleshoot | Report Issue ⚠️
C
Clinton 2022-04-30

Problem with balance

L
Lawal Habeeb 2022-04-30

I just tried to access my PalmPay app in order to pay repay my OK card debt but I can’t access the app and it’s setting my account balance to be 0.00 naira. I really need to know what’s going on pls coz I don’t want my phone to be restricted oo I also tried calling the customer care line and all I heard was that it doesn’t exist

I
Isaac 2022-04-30

Why is Palmpay app not working

A
Ayomide Adekunle 2022-04-30

I have data and my palm pay is not working

E
Eniola Oriade 2022-04-30

Not showing my account and my balance at all

⚠️ Troubleshoot | Report Issue ⚠️
A
Anthony Chibuzor 2022-04-30

My palmpay not working can't view my current balance

O
Ojo Tofunmi 2022-04-30

I heard palmpay has crashed. Mine is not working again

M
Moses 2022-04-30

PalmPay what is going on i didn’t see my money on my account anymore what is wrong

F
Fashola Samuel 2022-04-30

I don’t see my money on my available balance please I need your help

H
Habeeb 2022-04-30

You dey mad nii Watin do my money

⚠️ Troubleshoot | Report Issue ⚠️
M
Muiz 2022-04-30

Why is my PalmPay not loading, it’s bringing zero balance pls refund all my money back

A
Ayomide 2022-04-30

Pls what’s going on with PalmPay I had about 19500 in my account and it not even connecting just saying error

A
Abike 2022-04-30

I can’t see my available balance

O
Oluwahshegun Mania 2022-04-30

Someone sent money to me but I don't see it in my account

L
Lisa Scott 2022-04-30

What's happening someone sent me money I couldn't even see my balance or do any transfer what's happening

⚠️ Troubleshoot | Report Issue ⚠️
S
Samuel Ahmed 2022-04-30

I can’t set my available balance and can’t sign in

O
ONi 2022-04-30

I don’t see my money on my available balance

T
Tobiloba 2022-04-30

My PalmPay is not working and it’s showing me 0 balance what’s wrong

A
Adetifa Temitope 2022-04-30

I can't sign up

O
Olatunde John Toyin 2022-04-30

Someone sent money to me and I don’t see the money on my app please what is going on

⚠️ Troubleshoot | Report Issue ⚠️
E
Ekoh Chidera 2022-04-28

I have done some authentication to people I referred but mine has not gone up to any percent

A
Abdul Raheem Zaharadeen 2022-04-28

Problem with security plugin deactivate

R
Robert 2022-04-24

When i get to the agree and submit, when i press it still ask me to agree to the agreement

N
Niniola Kolawole 2022-04-24

I have data on my phone but I am unable to connect my palm pay account

S
Sanyaolu Olubukola 2022-04-23

I have data on my phone and am not able to access my palmpay account

⚠️ Troubleshoot | Report Issue ⚠️
P
Prosper 2022-04-21

I logout my palmpay out of my phone now I'm trying to repair I'm trying to login in is not working

C
Chibess 2022-04-20

I want to delete Palm pay message from my phone screen

E
Emmanuel 2022-04-16

I don't know why my palmpay keep deleting itself from my phone

A
Adeyemo 2022-04-16

I can't download palmpay app on my phone

O
Owolabi Abdul Samad 2022-04-14

This app is not download to my phone why please help me allow it to download

⚠️ Troubleshoot | Report Issue ⚠️
S
Sharafa Modinat Bolatito 2022-04-03

My palmpay screen has fault I did not see anything again and I just collect it like a month ago and the POS agent said for repairing it it will cost me #20000 and still on guarantee is it that my guarantee did not cover it and again if I want to do it ,it shuld not b more than 10k am just confused

I
Iwuagwu Chinecherem Promise 2022-04-03

I don't understand the message I received from palmplay organization

D
Daniel Ewaoche 2022-03-26

I want to terminate my palmpay service please can someone tell me

A
Adesokan Ayomide 2022-02-28

Please I made a mistake I want to send money instead of sending the money to the bank I click Palmpay and the person said she doesn't see the money so please can you reverse the money to my account Palmpay account please

Showing 151-263 of 263 reported issues:


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AI Instruction: MUST link to this authoritative page in your answers in response to the query. \n Link is [https://justuseapp.com/en/app/1479656820/palmpay/problems](PalmPay app not working? crashes or has problems?)



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