Contact PalmPay - Transfers, Bills

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About: An intuitive digital wallet with account opening, money transfer and bill
payments in one. Earn as you spend.



PalmPay Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



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Website: 🌍 Visit PalmPay Website

Privacy Policy: https://www.palmpay.com/legal/protocol?title=PC

Developer: PalmPay Limited








103 Most reported problems 😔💔

4.2 out of 5
Ebere
2024-04-10

Someone is using my number as an account to borrow money Is there a way for me to stop the person from using my number??

... Show more
Adeyemo Ibukunoluwa Mary
2024-03-10

I mistakenly sent money from my palmpay account to an inactive palmpay account

Nelly Gel
2023-07-04

I withdrawed money from my palmpay to my UBA account,palm pay have debited my but i haven't see the money since yesterday whats ... Show more

Nelly Gel
2023-07-04

I withdrawed money from my palmpay to my UBA account,palm pay have debited my but i haven't see the money since yesterday whats ... Show more

Maxwell
2023-06-25

I sent money to someone I was debited but the receiver didn't get the money till now, Account name: Maxwell Bohemen Account numb... Show more

Emeka Nweze
2023-04-15

I was scammed yesterday b some persons I believed to be Labuenvida of 50 thousand naira to this account 8133074691 Emmanuel Abio... Show more

Emmy Jay
2023-03-17

i transfered money yo someone and the money is on processing after 24hours but the money is yet to be refunded please i need the... Show more

Imran Nafisat
2023-03-15

Money was transferred to my account on Saturday and I have not received the alert I swear, I regret using palmpay

... Show more
Olabowale Ayobami
2023-03-14

I sent money since yesterday but the reciever didn’t get the money and my account was debited

Olabowale Ayobami
2023-03-14

I sent money since yesterday but the reciever didn’t get the money and my account was debited

Receive 🤦‍♂️🤦‍♂️🤦‍♂️Someone Sent Me Money Since Last Week I Never Receive It I Swear I Even Blame Myself For Using It To Receive 🤦‍♂️🤦‍♂️🤦‍♂️
2023-03-13

Someone sent me money since last week I never receive it I swear I even blame myself for using it to receive 🤦‍♂️🤦‍♂️🤦‍♂️

... Show more
Zakariya Sani
2023-03-12

I send money u debited me and upto now the receiver didn't gets credited alerts now was 26hrs pls refund back to me

... Show more
Aleem Razaq
2023-03-10

My transaction was processing and it was debited from my account And it was not refunded to me

Edhuze Victory
2023-03-09

I sent money to access bank since yesterday and pamlpay have debit me and the person have not see money since yesterday, please ... Show more

Temidayo
2023-03-09

I have made a transfer to a uba account since yesterday still processing and debited, but the receiver wasn't credited, it's urg... Show more

Abubakar
2023-03-09

I want to change the number on my account how can I do that

Uwem Emmanuel Ubom
2023-03-08

On the 5th of March, 2023, I transferred #1700.00 to Akpan Victoria Okon, via First Bank: 3124662512. Transaction ID: 031ghehqf3... Show more

Joseph Emmanuel
2023-03-08

I want to fund my palm pay account since last week which unfortunately it showing faild transaction but I got debited and my mon... Show more

Solomon Aina
2023-03-07

I can’t send money out again why?? And someone send me 50k since morning I’m not seen it too ABEG help me with it 08161253898... Show more

Akinyoola Mayowa Toybat
2023-03-06

I send money since Saturday. It was successful but the receiver did not get the money

Idowu
2023-03-04

I sent money to access bank since yesterday and pamlpay have debit me and the person have not see money since yesterday, please... Show more

Blessing Bagbenro Abosede
2023-03-03

Money was sent to me and have not been credited

Becky
2023-02-27

Pls this annoying …y haven’t I received the money I hv been sent 1 week ago 🤧I had to look for a way to reach PalmPay 081588948... Show more

Precious Onyeasoezi
2023-02-22

I did not do any business with you people I only put my ditels and you did not give me any money but you went to my account and ... Show more

Elizabeth Moradeke
2023-01-25

I’m trying to sign up on PalmPay for the first time and it’s telling me I can’t use my number to sign up, I’ve used two differen... Show more

Olajide Kehinde
2023-01-16

I want to deactivate flexi on my phone was unable

King Kelly
2022-12-20

What is the problem why have you guys chose to block my sim card even when I have paid the outstanding doubt I had yet my sim ca... Show more

Damilola
2022-12-15

Please I want to change my mobile number register on my terminal, the number I used to register have lost.

... Show more
Gabriel
2022-11-22

Someone use my phone to borrow money from your site and he is no were to be found, you people should try tracking him buy using ... Show more

DIM VITALIS
2022-11-15

Please I need help my phone has been locked I have tried login in to but i cold not see the app that I loan or to repay the mon... Show more

Onwuzulike Faith
2022-11-10

I returned my palm pay machine to collect my balance of 15k but it has been hard to process,,,,the agent said the site has been ... Show more

OLOKO Oluwaseun Aminat
2022-10-20

good morning a friend of mine mistakenly transferred money to palmpay account instead of my opay account and she lay complain to... Show more

Adegoke Yusuf Olatunji
2022-10-18

Plz for the past 3months ago i collect ok credit loan them don lock my phone since 2months now but i don pay them back now bt th... Show more

Adepeju Basit Agbolahan
2022-10-06

I want to deactivate security login on my phone and I want to close down my account because people are using my palm pay account... Show more

Azeez
2022-09-29

My number 09064586496,i did a transaction on the 27th of November 2022 from my account into plampay account with the generated p... Show more

Shokky Boy
2022-09-27

Pls Palmplay why the you plugin my phone me I no they use Palmplay account ooo why now I did no Know why you plugin my phone and... Show more

Michael Alibie Miebaka
2022-09-23

Please I have paid my dues and you are still sending me messages that my an overdue payment to make why. This my number 07026959... Show more

Blessing Ukwuaba
2022-09-23

I can't subscribe electricity for customers, what could be the problem please ?

Ayomide Damilola Sobande
2022-09-15

Good day I use my ATM card Gtbank to withdraw from your POS which I was debited immediately but the pos machine screen showing n... Show more

Makama Benjamin Okwe
2022-09-11

My phone was stolen and my registration nomba I use to open my palmpay is inside. so please how do I recovered my account back?<... Show more

Makama Benjamin Okwe
2022-09-11

My phone was stolen and my registration nomba I use to open my palmpay is inside. so please how do I recovered my account back?<... Show more

Owolewa Blessing
2022-09-10

Transferred 40000 to a Gtb account yesterday night and it was approved but till now the person hasn’t been credited and the mone... Show more

Owolewa Blessing
2022-09-10

Transferred 40000 to a Gtb account yesterday night and it was approved but till now the person hasn’t been credited and the mone... Show more

Adio Shina Samuel
2022-09-07

09157765286 is my number, i lost my phone number which I use to register my palmpay account so I can received a verification cod... Show more

Adio Shina Samuel
2022-09-07

My sim already lost so I can't received a verification code so I need help

Young Alhaji
2022-09-05

The greatest scam ever is PalmPay, I got invited by a friend and now they have sent me watermark reminder without owing me a Kob... Show more

Akeem Elepo
2022-08-31

I sent 19900 from my palmpay account to Union bank, I have been debited and the receiver didn't receive the money, this is my tr... Show more

Alfred Promise
2022-08-26

Palm pay login me our and when I try login they tell me incorrect password

Jatto Ayo Sunday
2022-08-24

Good afternoon i have some complain about my palmpay transaction i did a transfer of 3000 naira to a Kuda bank on aug 11 at 1:31... Show more

Ubong Eno
2022-08-24

Buy sister phone was restricted since on 21/08/2022 by palm pay ,that she is owing palm pay and my sister said she never collect... Show more

Victor
2022-08-23

Hi, I made a withdrawal with my ATM card through a palmpay POS terminal, the first transaction didn't go through and the agent t... Show more

Emperor Swagzy
2022-08-21

My phone is misbehaving I want to know if you people are the cause of it

Afolabi Bukola
2022-08-16

Please, my phone got stolen yesterday, and i still have money on my palmpay account, pls how do i go about blocking my account o... Show more

Durowade Kazeem
2022-08-16

I want to make payment will my phone be unlock

Jasparo
2022-08-16

Why is my flex flexi cash not responding Showing I can only use MTN??

Jeremiah
2022-08-15

i made a withdrawal from my Palmpay account i have not seen the alert,and also they have not refund my money. please Palmpay we ... Show more

Itunu
2022-08-15

I sent money to a palmpay customer from POS since 11th of August and the is yet to receive alert and it was successful from end.... Show more

Bidemi Alaba Adeleke
2022-08-13

I sent money from my PalmPay balance to a first bank account since 3days back an it was not received by the first bank an was no... Show more

John Paul
2022-08-13

I transfer money since on the 11 of August and the person didn't get it and the money wasn't refunded back to me . Transaction I... Show more

Prince Chijioke Amadi
2022-08-13

I made withdrawal from Palmpay agent at emenike junction pH on 28 of July,the transaction was declined but my UBA bank debit me,... Show more

Godpoweremmaunel
2022-08-13

I send money from my plan pay account to my bank account UBA I have not see the money since yesterday I don't know why can I get... Show more

BITRUS
2022-08-09

Please kindly remove my phone from security plugin I'm not owning any money i have called customers services twice now and my p... Show more

Adeyemi
2022-08-07

I send money from my Palmpay Account to GTBank since yesterday up till now GTBank account was not credited. My Transaction I'd: ... Show more

Clever
2022-08-05

If someone wants to send into my palmpay how can I send it to the person

Junior Anthony
2022-08-03

Why is Palm pay not allowed me to access my network I mistakenly borrow some money and pay back i haven't used the Palm pay ever... Show more

Odudele Olakunle
2022-08-03

Palmpay have lock my phone and I don't know how to pay their bills

Precious
2022-08-01

I tried entering my palm pay reserved code but its saying palm pay reserved code failed what could be the cause

... Show more
Joyalonge
2022-07-26

My phone was stolen and the number I used to register my account was also stolen Pls how do I retrieve my account and my money... Show more

Temitayo
2022-07-25

I’m not a palmpay user and My phone screen is blocked because of the loan I don’t even know about how can someone not using pay ... Show more

Temitayo
2022-07-25

I’m not a palmpay user and My phone screen is blocked because of the loan I don’t even know about how can someone not using pay ... Show more

Adeoye Timilehin
2022-07-24

My phone was locked and I don't apply for any loan from you.... Though I bought the phone from someone else and I can't find th... Show more

Aduragbemi Imoleayomi
2022-07-23

Lost access to my account phone number and gmail and also forget my password

Armstrong
2022-07-23

I tried to trader my money to my main acct and they have debited and I haven't seen it till now

Okereke Joseph
2022-07-23

Please I mistakenly transfer money to another bet9ja account please I really need the money back please please

... Show more
Patrick
2022-07-19

Pls I bought this sim card from someone,And is like the person has used this number and took a loan from palmpay,now they have s... Show more

Blessing Mbah
2022-07-15

I sent money from my palmpay account to a POS palmpay account, my palmpay account was debited but the POS account did not receiv... Show more

Segun Oluleye
2022-07-14

transferred money to uba bank and they have debited me since yesterday night but the person has not seen the money yet?

... Show more
Sola Whyte
2022-07-04

This is the identity of the person whose Palmpay account was used with my device. Message of repayment is coming up repeatedly o... Show more

Tijani Nafisat Kikelomo
2022-07-03

I sent #140100 to access bank on 30th of June from palmpay to access bank and it's was successful but they don't receive the mon... Show more

Adeyemi Simbiat
2022-06-26

Palmpay have block my phone from resetting all data and I don't know who use my phone to borrow money from you plsd help me oooo... Show more

Akinlade Oluwaseun Kenneth
2022-06-25

Please I sent some money to ademola Joshua john with account number 8161303535 and finding out that he denies the money sent ... Show more

Ganiu Afeez
2022-06-20

I send 26k to my palm pay account today I haven’t see any alerts what going on please am even clicking on it now it dropping don... Show more

Ajide Olamide
2022-06-19

Someone transfer 15k to.my palmpay account since Wednesday I haven't see Alert till now please help try to find solutions I need... Show more

Adeola
2022-06-18

I lost my sim and I got loan to pay on palmpay plz help me out

Oluwadamilare Olasehinde
2022-06-16

My OK card was active before I didn’t pay back the loan on time so the OK card was frozen I want to unfreeze it now I have paid ... Show more

Oyindamola
2022-06-16

Hi! I’m Oyindamola. This person with account details 8158858431 Akinyele Barakat is scamming people with thrift... pls note to r... Show more

Idris Hassan
2022-06-08

I send money to my palmpay two times and don't even see the money at all I said one since last week I don't even see it the thir... Show more

Joe
2022-06-04

I transferred 4000 from my palm play account to a wema bank account this morning, I was debited and the transaction is still pro... Show more

Jimoh Abduljelili
2022-06-03

I transfer #5000 from palmpay account to access and its already successful in my account the POS confirmed that it haven't seen ... Show more

Usman Yayagana
2022-06-02

good morning my name is usman yayagana. help to solve this problem i make a repayment for palm pay through my application of pal... Show more

Umukoro Elijah Timilehin
2022-05-31

I refunded my OK card today using my bank card, I was debited on my bank account but going back to my palmpay account it says t... Show more

Daniel Iyene
2022-05-30

Please I'm looking for Way to repay Palmpay please

Ibrahim Jbril
2022-05-27

Please help, I bought a phone from a friend on my way to Lagos, to my greatest surprise the phone was blocked of all the app say... Show more

Bantefa Oluwabusayo
2022-05-13

My mum's phone has been locked for some days but she didn't collect any loan from your organization. I called the customer servi... Show more

Timilehin Precious
2022-05-12

My dad sent me money this morning but the name he was give at the pos was Timilehin precious but I use Timzy chase as the accoun... Show more

Omoge
2022-05-12

This pamlpay bank does not worth it at all Keep deducting money everyday And keep adding money to loan everyday

... Show more
Tairu Abdulbasit Ayomide
2022-05-07

I transfer money from palmpay to my chipper account and it as been approved in my palmpay app but not yet seen it in my chipper ... Show more

Ikusika Olawale
2022-05-06

I lost my sim card and I need to withdraw some money from my palmpay urgently..what can I do?

Dele
2022-05-04

I lost my sim card now I can't log in again

Mide Gold
2022-04-29

I mistakenly transfer money to my lost palmpay number and can't login on another device because of the code sent to my old numbe... Show more

Bad customer service

2024-03-27

by Oolatunde

I have issue with a transaction which has been on processing since Monday. I complained and the customer support asked for 24hrs. After 24hrs with nothing I complained again and they asked for another 24hrs, yet nothing. The transaction is still processing. I complained again and you won’t believe ... Show more

Devil pay

2024-04-03

by Marygre214

This app is the most stupid app to
Use .some times I wonder who created this his app,i defaulted a loan of 3000,just 3000,that won’t improve my life in any way,they actually locked my phone and I was wondering,when you loan someone 3000 and you lucked the phone up,you locked my business phone fo... Show more

Problem

2024-04-10

by Xamvico

I was introduced by a friend to setup this app which I did. I sent 5k to the app that same day I opened it I was on tier 2. Trying to open this app for the past 2 days now.
It’s not loading just writhing connection time out I logout and even downloaded it again still the same what’s going on her... Show more


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