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Are you having issues? Select the issue you are having below and provide feedback to Meta Quest.
By Paul Hannigan 11 months ago
Hi I have a Quest 2 and an android phone. i used to be able to click on the meta icon on my phone and go directly to the meta interface. I am no longer able to do this. The app keeps asking me for my email and password then asks me to continue as Paul. I click to confirm but the app just ends up crashing with an error message kinda like 'Webpage not available' and a line of code 'oculus://frl_login/?...... could not be loaded because: net: ERR_UNKNOWN_URL_SCHEME'. I am able to login via my pc so I am assuming that meta updated the app software and messed up the coding. Puleeez help me resolve this. Thanks
By Ben L 1 year ago
Trying to set up a new account with the meta quest app. It is requiring a pin. When trying to set it up (on android) I tap the screen to pull up the keypad and it literally flashes and goes away within milliseconds. Sort of lame we have to have that to use the oculus my son just spend $200 on
By WK Elam 1 year ago
The record button in the app when casting will not turn off despite the setting being set to off.
By Tim 1 year ago
when opening the Meta Quest app, the main screen will immediately switch to a PIN entry screen. However, my phone's keyboard will flash on the screen and disappear quickly, not allowing entry of a character
By Abern Hayes 1 year ago
Samsung Galaxy A32 SM-A326U when opening the Meta Quest app, the main screen will immediately switch to a PIN entry screen. However, my phone's keyboard will flash on the screen and disappear quickly, not allowing entry of a character. Is there any way to fix this or to enter a PIN by another means?
By Jonathan Taylor 1 year ago
Newly downloaded Meta Quest app won't load on iphone 6 running ios 12.5.7. Just flashes the Oculus symbol and then reverts to home screen. Downloaded the Meta Quest app several times. No luck What to do??
By Sachi 1 year ago
Chat with friends don't work. My text can be sent and they can see it on their end, but it doesn't reflect on mine and nothing changes. I have deleted the app and reinstalled, it shows the previous texts I've sent but I still can't see any new texts I send. I can't communicate with my friends
By Jeanne 1 year ago
I purchased golf+ but cannot get to the real golf courses (4) downloaded. I can only play cornhole, putting or target golf. How do I get to the other courses? Jeanne
By DEBORAH JIMERSON 1 year ago
1 of my controller don't turn on
By Lia 2 years ago
We’ve had several issues since we purchased the oculus on Friday. We had to hard reset the headset twice. We are not able to login. The headset is not pairing with our phones for the mobile app through our Apple iPhones. I received an email stating that our data is going to be deleted and that everything purchased or used will be removed within 30 to 90 days I need that to be canceled. And I need to have access to our headset.
By Eric H Jones 2 years ago
i turned my oculus quest 2 on last night and when i turned it on i was logged out of my account. and now i cant connect to the oculus store or my profile, problems are still occuring. the only app that works is youtube..smh
-The Mixed Reality Camera feature does not work properly.
-The customer support is poor.
-The app has a glitch that causes double charging.
-The customer support is slow and unhelpful.
-The app has an entitled mentality.
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Complete guide to troubleshoot Meta Quest app on iOS and Android devices. Solve all Meta Quest app problems, errors, connection issues, installation problems and crashes.
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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Facebook Technologies, LLC, developers of Meta Quest.
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Developer: Facebook Technologies, LLC
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