Contact HoomBand Support
Company Name: LIVLAB
About: WHAT’S IN THE APP ?
• + 1200 min of sleep stories and guided
meditations, created by sleep experts
• Choose your journey : Role
play, Nature, Guided Meditation, Science Fiction, Documentary, etc.
•
Length of stories : from 10 to 60 min
• Endless ambient loops that
block out noise and snoring all night long
• Ambient Music : specially
conceived tracks created to help you rel.
HoomBand Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of LIVLAB
Verified email ✔✔
E-Mail: support@hoomsleep.com
Website: 🌍 Visit HoomBand Website
Privacy Policy: https://www.hoomsleep.com/en-gb/privacy-policy
Developer: LIVLAB
Privacy & Terms:
https://www.hoomsleep.com/en-gb/privacy-policy/
3 Most reported problems 😔💔
Worst app I’ve ever used.
by Grateful1028
It’s constantly just one problem after the next. I was so excited to use this gift but the app will not work sufficiently. First, it continued to say “offline” despite being connected to wifi. I then deleted the app, restarted my phone, and reinstalled. I was then prompted to revalidate the hoomband, which I successfully did - but was then directed to a blank home screen that would not load. Nothing I do fixes this issue. I have revalidated over and over again, and it still will not load. I guess I will connect the hoomband to another streaming service in order to really test it out. First impressions, not so good, and definitely not worth the money.
Great content, abysmal execution
by Jkreuzig
Title says it all. I love the content but the app is a hot mess. In almost 2 weeks of use I was only able to get it to function properly once. Last night it played for 5 minutes before it froze.
The repeat/timer function (if you could call it that) never worked. The parts that work were the downloads and the ability to create a queue. The queue didn’t work, but hey you can create a list.
I’m the guy who never writes reviews. If I write a review it’s either spectacular or a complete flop. This was a flop.
not quite there ... a long way off, actually
by Jboby
1. add ability to set the amount of time you want to listen to music, story, etc.. offering selections of just one hour or 45 minutes, etc. is lame.
2. i keep setting the language and every time the app restarts, i have to set it to french again. lame.
3. when i’m browsing different sounds, each time i return to the selection screen, i have to start from the top and scroll all the way back to where i left off ... lame.
4. not sure why, but app has suddenly stopped showing the pictures of the stories, music, etc .. really lame.
5. clicking the play triangle doe not guarantee that anything at all will happen ... seems like when you click ‘play’, it should ... i dunno ... play?
6. for the price of the chintzy (but comfortable) hardware, this app should be a LOT more polished. as it stands, it is more sloppy than it is soporific ...
fix it!
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