Contact Call Recorder GETCALL Support

You can’t just press a button to record a call. It’s a super weird frustrating & inconvenient process. You need to open the app, then call the special phone number on the app, THEN add the person you want to record with to the call, THEN once the person answers, you have to merge the call turning it into what looks like a group call between you, the person you’re recording with, and the special phone number on the app (which looks very suspicious)— that’s when the recording starts. On top of that, it only works half the time. Once you merge the calls, the call with the special phone number will either drop right away or half way through the conversation, therefore ending the recording before it even starts or cutting half of it off. The app is buggy, and will delete the labels you put on your recorded conversations. For someone like myself who’s in sales & makes a lot of phone calls, it is not ideal and more of a headache than it is helpful. Wouldn’t use it even if it was free.

It worked ok for the first month or two. Since then, I cannot record calls for longer than 4 - 7 minutes. The app just drops calls without notifications and then after the call is over there is a message “Your recording is ready” which is only for 3 minutes. Happens over and over again. That’s not what I subscribed for! I reached out to the support center, it took them a while to respond, then they told me that they communicated it to someone in India, and then I’ve never heard back. I followed up with them multiple time, but all my messages were ignored. Cannot believe how bad the app an the customer service are.

Claims to offer 3 day free trial but on day 2 I canceled my “free trial” so I wouldn’t be charged and now can’t use the service unless I restore the “free trial.” But here’s the kicker there is a notice that states within 24 or a day before the trial ends you’ll be charged the full price that will take effect after the last day of the trial, so if you don’t cancel it the day before it ends you’ll be charged but if you cancel it the day before it ends you can no longer use it unless you pay or restore the trial, either way the customer loses.