Contact Voice Recorder Audio Editor Support

Twice now I have attempted to use it for two very important phone calls, and it has completely failed. The first time I checked multiple times throughout the call to confirm it was recording, and it was the entire time. After the call, I saved it only to discover that although it recorded the entire time there was no actual data, just a blank recording. After some digging I have come to the conclusion that I could only record for an hour. Why is that not clear anywhere on the app, and furthermore, why would the app not just stop recording at an hour if that is the case?? I gave it a second shot as I knew this call would be shorter, and just to be safe I would break up the recording into smaller segments. This time data is there, but it is practically unusable. The recorder only caught pieces of our convo, and the phone was literally right in front of me. Luckily, I also recorded on my laptop which was several feet away, and that recording is perfect. No issues at all with capturing both of your voices.

I’m very disappointed. I paid $4.99 and did a short test run of this app before I used it during my lecture. While I expected many errors, it is essential to have at least 50% accuracy and I didn’t even get that. The description of the transcription portion of this app does not go into detail enough on what conditions are sufficient to get a nice transcription. While the test transcription I preformed was good for the first sentence and then completely wrong and a great deal of it missing, not even an attempt to transcribe. All in all, out of the entire 60 seconds of talking, it only got the first sentence. I would be happy to get rid of this review, but I need a refund. The only reason I paid $4.99 was for the option to transcribe and it was not sufficiently describe in the apps store leading me to believe I could get 30 minutes of a half decent transcription of my recording, leaving me with an incomplete as well as a completely inaccurate product. May I please have contact information for a refund?

I’m really upset about this app. I had been using it for a while and it was ok on volume and clarity and especially privacy but the time I most recently needed it the most, I recorded a meeting that was about 103 minutes long. It was the best clarity i had ever heard I was thrilled and sent it off to who it neeeded to go to. They replied thst it is labeled as nearly 18MB yet the file is only 18-19 minutes long. I was crushed when I went back to my app and mine had changed also. I just listened to it last night how did this happen? I’ve spent days now trying to figure it out can anyone help?! I even have a screen shot showing 103 minutes recorded prior to sending it/sharing it to a Dropbox using the app “box”. If anyone can help PLEASE do bc this is devastating I need that remaining audio badly. Also, if you don’t have enough storage (which it appears I did) would it notify you or just cut the video down to what you have enough space for? Was it sleep timer? IVE TRIED SO MANY THINGS HELP PLEASE :(