Contact TapeACall Support
Published by Epic Enterprises on 2023-12-08 About: Remember every detail of every conversation by recording incoming and outgoing
phone calls with TapeACall.
"Whether you're interviewing someone for an
upcoming story or taking minutes for a big conference call, you may find
yourself having to record a conversation.
How to Contact TapeACall Customer Service/Support
Listed below are our top recommendations on how to get in contact with TapeACall: Call Recorder. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact TapeACall: Call Recorder. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Epic Enterprises
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Developer: Teltech Systems, Inc.
E-Mail: [email protected]
Website: Visit TapeACall Website
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Privacy & Terms:
https://teltech.co/privacy.html
Reported Issues: 27 Comments
By Mary
8 months agoWhy am I being billed for 3 subscriptions?
By Alexander Baskerville
1 year agoI downloaded the free subscription but my accounts keep trying to be charged for 64.94 I was currently laid off and do not have funds but I can’t even access or update my online banking apps w my Apple ID because this charge keeps trying to be billed I definitely need access to my online apps and if really needed I can pay in about a month but I need to b able to access my apps so please reach out with a solution thank you
By Markl Brown
1 year agoCANCEL MY SUBSCRIPTION NOW!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
By Francisco Toche
2 years agoI downloaded this app, never worked and now realized they have my money for one year subscription and I have never never used it. I ask for my refund you don’t have to force people to pay services automatically charge.
By I want to cancel my subscription to tape-a-call-pro.
2 years agoCancel immediately please.
By Patience
2 years agoI have a recording I will like to retrieve but I have not been able to update the app on my phone. Please what can I do
By Suthi Weeranidchapong
2 years agoI cannot phone out so that I cannot record the voice from two way speaking.
By Tobias J Felder
2 years agoPlease cancel my subscription immediately. My phone # is 404-915-9319
By Sharea Coleman
2 years agoi have removed my app because my app will not open nor will my previous recordings load. please help. the number is (718)608-5087
By Virginia Picaso
2 years agoI had tape a call, my card info wasn’t up to date. So it was canceled. I did renew it, but now I’m having trouble getting my old recordings. How can I do that.
By Daniel Costello
2 years agoHi! I downloaded the app but I never used it not even once and I don't intend to. I cancelled the subscription one day too late and it looks like a charge went through. Is there any possibility of getting a refund? Thank you kindly
By Rafael Roman
2 years agoI was not aware the company was charging now. I had a list of recordings, now they are gone. Will they reappear if I pay for the subscription?
By Erica Reed
2 years agoI attempted to use the service and it didn’t work. I cancelled but am still being. The service never worked. I need my money back....
By Leigh Kelly
3 years agoHi There, I am not shore if I subscribed to TapeACall if I did this was be error. Cancel subscription.
By Brandon Drake
3 years agoHello, I have had tape a call for a year. I paid 29.99 recently and my monthly fee of 2.99. I had a 2 hour memo recorded today and the recording will not transcribe even tho it says an hour of the recording has been transcribed? Please help me.
By Patty Gurusvasti
3 years agoHi, I subscribed for the 7 days free trial but my account was charged, I would like to get my money back.
By John Caplinger
3 years agoCanceled my 7day trial and card was still charged, would like a refund of 39.99!
By Patty
3 years agoI signed up for a trial, never used it and am being billed. I do not want this nor did I sign up for a subscription. Please refund my $ X’s 2
By James Cogburn
3 years agoI cancelled my subscription during 7 day free trial and still got charged $59.99 on iTunes. My phone number is 864 554 2684. Please refund my money
By Abinu
3 years agoHi I just signed up for the ‘7 day free trial’ and I have been charged for the month!! Can I request a refund back for this please?
By Ameenullah Syed
3 years agoI'm not able to retrieve my training recording, it is of 1.5 Hour dated Dec-13-2020 , Please need help my Number associated with TapeAcall is 646-693-0634 and my cell number is 785-217-5449 Thanks
By Lisa coscino
3 years agoI canceled during my trial and I am still being charged . I am requesting a refund.
By Sharon Goldmsn
3 years agoCan’t access recordings
By Joan Ruskus
3 years agoI need IMMEDIATE help! I need to tape my husband's surgeon on Tuesday after an operation. He will call me since I cannot go into hospital. It will be an incoming call. He knows I will tape and has agreed. I understand your instructions, however, the screen that has "Add a call" (iPhone 7 Plus") does not come up!!!! I just see the keypad. Please help me right away!! Joan Ruskus (Date of purchase was Aug 4, 3020. (###-###-####)
By Bellacuda
Introduces Terrible BUZZ Noise!
Don’t use this app if you intend to record conversations on a conference line (conference bridge). A conference bridge is a line all parties dial into and use a passcode to join a meeting. This method of conferencing is pervasive in the business world. If I call normally there is no background noise - works as intended. When I call into a conference bridge using the app and merge the calls there is a horrible persistent buzzing in the background. The tone of the buzz goes up and down which is very distracting and makes it difficult to hear the conversations. I have the same issue on two different iPhones using two different networks (T-Mobile and Verizon; iPhone 7+ and iPhone SE). The buzz is ONLY introduced when I call into a conference call bridge. Regular calls (non bridge) seem to work fine. Unfortunately this is the primary reason for my use of the app (recording phone meetings on a bridge for transcription). Note: when I tried to leave feedback to the developers using the link in the App Store it bounced me to a web page with only a link to an FAQ. There is a “contact” link on the web page but clicking it only takes you back to the same web page. There is no way to leave feedback and I’m certainly not leaving feedback on Twitter, Facebook, or Instagram. I thought most developers wanted real feedback. Too bad.
By lukin wood
SOMEONE PLEASE HELP ME I LITERALLY CANNOT RECORD
Literally as soon as you enter the app it pops up with a premium features screen and there is actually no freaking way to get out of it. When you click back it takes you to another premium features screen and on that screen there is an x. At this point, you might be thinking that you can click the x and you will be able to start recording but NO. WHEN YOU CLICK THE X IT TAKES YOU BACK TO THE PREVIOUS PREMIUM FEATURES SCREEN!!! Am I doing something wrong? Or do I literally have to pay to actually be able to record. It’s so frustrating because it shows the record screen for a second then instantly goes to the stupid premium features screen! I have no clue why no other reviews have mentioned this. If someone is reading this please please please help me as I haven’t even gotten the chance to see if the app is actually good or not because I literally can’t record on it before it tries to get me to misclick the membership button! If someone helps me I will do a second review on the actual app but until then it is unusable for me.
By LinkII08
Does not work/ Free trial deception
I decided to proceed and continue with the 7 day free trial “offer” that would only be available if you purchase the one year subscription (the most expensive option oddly enough. Well after using the Touch ID verification, I was billed instantly. Although I tried to go through apple to request a refund, some of you may know how their automated checklist makes cases like mine impossible to get a refund. Anyway I didn’t think it was much of a big deal considering I have used the app in the past and it did work. I thought I would use it more often now that I have a one year subscription. But guess what? IT DOESN’T WORK! It automatically disconnects once you try and merge the call to start recording. So don’t get scammed into this. Here I am short over $30 on something completely useless. But I am going to make sure that the one year subscription I paid for will be devoted to each day of exposing this scam until my subscription expires in over 300 days. That is until they beg me to accept a refund
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