Contact TapeACall Support

by Bellacuda

Don’t use this app if you intend to record conversations on a conference line (conference bridge). A conference bridge is a line all parties dial into and use a passcode to join a meeting. This method of conferencing is pervasive in the business world.

If I call normally there is no background noise - works as intended. When I call into a conference bridge using the app and merge the calls there is a horrible persistent buzzing in the background. The tone of the buzz goes up and down which is very distracting and makes it difficult to hear the conversations. I have the same issue on two different iPhones using two different networks (T-Mobile and Verizon; iPhone 7+ and iPhone SE). The buzz is ONLY introduced when I call into a conference call bridge. Regular calls (non bridge) seem to work fine. Unfortunately this is the primary reason for my use of the app (recording phone meetings on a bridge for transcription).

Note: when I tried to leave feedback to the developers using the link in the App Store it bounced me to a web page with only a link to an FAQ. There is a “contact” link on the web page but clicking it only takes you back to the same web page. There is no way to leave feedback and I’m certainly not leaving feedback on Twitter, Facebook, or Instagram. I thought most developers wanted real feedback. Too bad.

by Lukin Wood

Literally as soon as you enter the app it pops up with a premium features screen and there is actually no freaking way to get out of it. When you click back it takes you to another premium features screen and on that screen there is an x. At this point, you might be thinking that you can click the x and you will be able to start recording but NO. WHEN YOU CLICK THE X IT TAKES YOU BACK TO THE PREVIOUS PREMIUM FEATURES SCREEN!!! Am I doing something wrong? Or do I literally have to pay to actually be able to record. It’s so frustrating because it shows the record screen for a second then instantly goes to the stupid premium features screen! I have no clue why no other reviews have mentioned this. If someone is reading this please please please help me as I haven’t even gotten the chance to see if the app is actually good or not because I literally can’t record on it before it tries to get me to misclick the membership button! If someone helps me I will do a second review on the actual app but until then it is unusable for me.

by LinkII08

I decided to proceed and continue with the 7 day free trial “offer” that would only be available if you purchase the one year subscription (the most expensive option oddly enough. Well after using the Touch ID verification, I was billed instantly. Although I tried to go through apple to request a refund, some of you may know how their automated checklist makes cases like mine impossible to get a refund. Anyway I didn’t think it was much of a big deal considering I have used the app in the past and it did work. I thought I would use it more often now that I have a one year subscription. But guess what? IT DOESN’T WORK! It automatically disconnects once you try and merge the call to start recording. So don’t get scammed into this. Here I am short over $30 on something completely useless. But I am going to make sure that the one year subscription I paid for will be devoted to each day of exposing this scam until my subscription expires in over 300 days. That is until they beg me to accept a refund