Contact TrapCall Support

I had this app a couple years back when my Bfs crazy stalker ex was nonstop calling me with threats and hang ups all day and night for a couple months from a blocked #. Always had a feeling it was her but couldn’t prove it...and this app absolutely solved my problem on day 1 but I continued to let her call for another full week so that I could gather proof...then I provided her with some of that proof...and threatened prosecution. Never heard from her again...! Moving forward 2 yrs to now I’m with a different carrier and I Reactivated my account today just to try to get rid of unwanted telemarketers but I’m having trouble getting my phone to decline their test call that’s supposed to activate TrapCall. Wasn’t until I went to troubleshoot that I found a list of unsupported carriers!!!! That really should be the leading bit of info on the site because now I’ve paid for a service that’s not even offered to me!!! Andddddd there is no phone number to contact support, you can only email and hope that they respond...so this would techically be 5 stars for me based on performance last time I used it but now...since unsupported carriers are buried in fine print on page 1 billion(exaggerating a bit)...I’m at 1 star until I can get a refund...then I will gladly update with 5 star!

I got this app over a year ago because I was getting tons of spam callers daily. While it worked for the purpose of filtering out a lot of those callers, it completely messed up my voicemail. People would leave me voicemails that I would get hours and often times days later. The voicemail issue frustrated me more than the spam callers so I decided to delete the app and cancel my subscription after only a few months of having it. My voicemail went back to normal, that is until a few months ago. I was woken up by my phone ringing and looked to see who it was when I noticed it was being flagged as a suspected scam by TrapCall. Since I had just been sleeping, I thought maybe I was just seeing things but sure enough a week or two later I get another number being flagged by TrapCall as a suspected scam. However, this time I recognized the number as my pharmacy’s. Additionally, my voicemail is extremely delayed again and I know it’s due to this app that I thought I had completely got rid of. So if you like some spam callers being flagged as spam, some actual callers being flagged as spam, waiting for voicemails and an app that sticks around even after you delete and unsubscribe to it, then this is the app for you.

I have the monthly subscription, and payment was withdrawn from my account a few days ago. My subscription is supposed to still be active until October 21, 2019, but my app tells me my subscription expired and gives me two subscription renewal options, the monthly one and the yearly one. When I click on the monthly one it tells me my account is active until 10/21, if I click on the yearly one it gives me the option to pay the yearly fee. I still can’t get into the account, even when I’m still active. This is clearly a scam from this app to force you to buy the yearly subscription. There are similar reviews in here, which shows they are doing it on purpose to scam people. There’s is no customer service number. You have to write a question and wait for an answer. The answer I got was asking me a question not related to what I was asking. I responded to the email and never got an answer. I also asked for a refund, which I didn’t get. It’s a shame they want to scam people financially, they will get more money if they have more clients, instead of getting less with their yearly subscription scam.