🏷️ About: Easily travel or get nearest taxi/ride in Ethiopia anywhere anytime using FERES FERES is #1 ride-hailing App in Ethiopia. With the Feres app, you'll get the most convenient booking service for private cars and taxis from the largest community of drivers that you can easily travel everywhere in Ethiopia.
I have been a customer for this company for 5 years. It started with good customer service but these 3 months I get request from the drivers to pay extra money and offline for different reasons but it’s mainly when they hear me speak English. It’s such a shame as I called and complained but the operator supported the driver that it’s his right not to take me even though I repeatedly told the operator that the driver is requesting extra payment offline or took my change without my consent. Overall no respect for the customer from the drivers or no additional assistance when called my for help. As a woman I don’t feel safe driving with them because there will not be anyone from the company to help you in emergency situations. Other companies provide safer service specially for women. I don’t advice.
Your biggest marketing strategy was the fact that you offered “this app miles” but that is completely and utterly untrue . The exchange miles for free trips option is nothing but an illusion to scam customers into thinking that they are offered an appealing advantage. I am very disappointed in your cheap scheme to widen your customer base. I used to be a loyal this app customer but I will now gladly take my business back to Ride or other services that don’t make false promises.
Your app is getting dumber and dumber with each update. It doesn’t work properly, sometimes pins on the wrong location. Doesn’t respond well while entering destination and it just turns itself off. I liked your app when it started now I’m very close to switching to other options. Work on it!!!
The rate amount on Feres is different than what’s on the drivers app. Only the driver can tell you how much after the drop off. It’s 30%-50% higher than what the rates are showing on Feres . Feres doesn’t show the amount after the pick up. That’s how they make money. They show cheap fares on Feres but charge more after pick up. Don’t be fooled.
1. I don't understand the advantage of this app as compared to others, your drivers have at several times accepted trips and when we enter the car rejected the trip saying they only work around bole. Either they can't read the trip they receive or Feres is giving them wrong information. They are generally almost always not happy with going to others paces than bole.
2. I've used this app several times and driver's accept trips while being far away.
3. Feres has a big problem when it comes to the earned miles that's marketed on your platforms. It doesn't work so either take the ad down or fix your app.
It's frustrating!
I’ve been using Feres for almost a year now without much issue but these past months it has stopped working. If they are not willing to fix and update their apps regularly they will definitely lose customers in this competitive field. I tried deleting and downloading Feres a few times but it’s still not working as it should so I’ve given up on this app and am using other services with much better user interface
I’ve been one frequent this app user over the past 2 years. Surprisingly, in early days were much better in terms of functionality of Feres , and the professional itch of the drivers. Recently, I’ve encountered failure of Feres serveral times, and when it does work sometimes the location is wrong, on top of that, most the drivers seem to be inconvenient and lack understanding of the service as as whole.
- drivers don’t want to give you your exact change.
- cost estimation of what u see on app and on actual is very different
- you can’t choose the location of you going from recent history u always need to search them
- drivers pick up orders while they are going on other apps like ride, so they will come to you after they drop of them
- this app call center they always hear your complain but they never do anything. They just tell you they process it.
- some cars are outdated
- some cars plate number, color and driver are different from Feres you see
- Driver should always tell the their client that they will not go to sub roads at night before they start Feres . Cause they will just tell you that when u tell them to go to sub road to your home.
As much as I love using this app Feres has been giving me a lot of trouble. The search is not reliable and Feres crashes. Please test it out before rolling it out to customers. Also it would be great if a user could PIN locations on the map
When trying to change user name the keyboard only displays the number tab and not the keyboard. Please address this issue
Most of the functionality advertised doesn’t work yet, but it’s a good attempt. It’s easy to use which is a plus
You’re app is really smooth and great. The only thing I wish it had supported would be screen rotation. When used on a car head unit supporting landscape mode would be so useful and wouldn’t waste screen real state.
I have been used this app for like 2 years and I can’t get other transport services like this app I really enjoy by the service and also satisfied i wanna say keep on this app i really like the service no dissatisfaction 🐎💪
It is a good service with a cool app. Except Feres ’s graphics have some issues when on iOS 13 dark mode and and it generally lags a little bit in performance in relative with Ride.
All drivers should be able to follow the map. Places in Addis are very hard to know based on given directions.
Feres is not working on my iPhone 11 Pro Max… what shall I do???
It is very nice app when it comes to user experience. But your recent update has some braking changes and it is crashing Feres all the time . I have tried to reinstall it but it keeps crashing . Please fix it quickly .
Thanks
Scammers!!! First of all the price is at least 20% more expensive than RIDE and secondly Feres promises 100 miles free once you’ve travelled three trips using Feres ,but in the end u can’t use those miles for free, they also have an option that allows you to change the miles in to airtime but guess what , it doesn’t work lol so please consider these circumstances before installing Feres , don’t be fooled by the 100 free miles ad, thank you
Feres needs improvement its not compatible with iOS it shows how many miles that I have received but doesn’t show the cash 💵
this app is an outstanding taxi-hailing app! With quick trip requests, professional drivers, and competitive pricing, it makes getting around a breeze. The user-friendly interface and real-time tracking add to the convenience. Every time, I have received prompt service. Highly recommend this app for anyone needing reliable transportation! ⭐⭐⭐⭐⭐
Feres appears generally safe, but use with caution.
JustUseApp Safety Score for Feres is 33.3/100.
This assessment is based on our NLP analysis of 511 user reviews.
Combined with the app store average rating of 3.7/5.
Feres appears legitimate, though exercise caution.
Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for Feres is 33.3/100 .
This conclusion is based on analysis of 511 user reviews.
With the Feres app, you'll get the most convenient booking service for private cars and taxis from the largest community of drivers that you can easily travel everywhere in Ethiopia.
FERES is the First company introduced loyalty program called FERES MILES where you can get 5% cash back as FERES MILES from every Birr you spent.
• Ride or travel with friends; book a car that comfortably fits up to six or Book a minivan or minibus whenever, wherever you need it.
FERES is #1 ride-hailing App in Ethiopia.
You can call our dispatch call center at 6090 to get nearest taxi/ride.
