Canopy Client Portal Reviews

Canopy Client Portal Reviews

Published by on 2025-02-04

🏷️ About: Canopy has simplified how you share files and exchange information with your accountant. This app is designed for you, the client.


       


Overall Customer Experience 😎


😎 Positive experience
58.0%

πŸ«₯ Neutral
28.6%

🀬 Negative experience
13.4%

~ from Justuseapp.com NLP analysis of 12,220 combined software reviews.



Summary of Customer Reviews (Takeaways): πŸ’Ž

- Excellent customer service

- Very user-friendly app

- Convenient payment feature coming soon

- Available all year round

- Easy to navigate website

- Scan document feature is helpful

- Makes tax preparation fast and easy

- Ability to scan, upload, and save documents to device



Read 23 Customer Service Reviews πŸ˜ πŸ’’

4.9 out of 5
Can't get past email verification

I wanted to give CanopyClientPortal a chance, but there's no way to get past the email verification screen. I click the verify link in the email, and when i return to CanopyClientPortal , it never updates to reflect that i've verified. So after 15 frustrating minutes, I've deleted CanopyClientPortal and will stick to the website, which is good enough to get the job done.

Review

Scanning documents through an I pad has glitches. I manually had to take photos of every document

C&L Tax Service

Excellent customer service! Very patient dry concise and always looking for ways to get the most out every return! Would not go anywhere else! This Tax service has their very own app and wow what a convenience! Very user friendly and coming soon payment feature to be inserted. And they are available all year round! I highly recommend C&L Tax service to any individual or business!πŸ˜ŠπŸ‘πŸ»β—οΈβ˜‘οΈ

Easy

Easy to pay and upload documents.

Easy to use

Love the ease of use and organization

First Class

Very easy to use and does exactly what I need it to do

Well designed and Easy to use!

Canopy does a first class job in whatever they do, and this is no exception. Highly recommended. Works great and information can be accessed easily on a mobile device.

Awesome app

This is a very straight forward and easy to navigate app ! I gave it a 5 star rating !

Easy

CanopyClientPortal has been so user friendly!

Super easy and convenient

I like the portal to save tax information as it comes. It really helps the reviewing process for the tax preparer and I’m thankful they gave me a checklist.

Satisfied

Very satisfied with the decent work from the application

Taxes

I enjoy the easy access to upload my documents through the phone app.

Idiot proof

Easy to use but when I scan document to upload it didn’t work. I had to take a picture and then upload..

My favorite part

The best part about CanopyClientPortal is the ability to scan, upload and save to your device all your documents. Great app!

User friendly

Taxes aren’t an overwhelming long process anymore. CanopyClientPortal makes it fast and easy!! I would highly recommend it!

Jennifer Reed

So convenient to get docs to my accountant! Greatly appreciate the user friendly simplicity of CanopyClientPortal . Makes going to digital record keeping much easier!

So slick!

My accountant switched to Canopy from another program. At first I was like, ugh, something new to learn. But Canopy is much easier and intuitive. And I love the scan document feature!! Very pleased!

Review

CanopyClientPortal was very easy to navigate as I am not the most computer literate. I would recommend for everyone to use ! It was stress free and we all know how stressful preparing taxes can be . This took that anxiety away ! 5 stars !

Making Taxes a Breeze

The biggest issue I’ve faced with my accountant was setting aside time to meet/share documents. Thanks to Canopy, all of this is as painless as is possible and on top of that, I don’t have the fear or stress of unresolved IRS issues!

Navigating your site

I give your site a ***** excellent. I’ve been licensed Daycare for almost nineteen years and don’t have a lot of computer experience except printing and stuff. Your site is very easy to navigate. Thank you

Can’t Login

When I click Sign In, the grey circle keeps rolling, never goes to the page where I can type in my id and password. I deleted CanopyClientPortal , and reinstalled it, same thing happens. I can login from the computer, just not the iPhone app.

App is ok but feels phoned in

It doesn’t support auto fill of credit cards, nor Apple Pay nor auto fill of email address nor name etc.

Quick and amazing

It was so easy and safe!



Is Canopy Client Portal Safe? πŸ™

Yes. Canopy Client Portal is very safe to use. This is based on our NLP (Natural language processing) analysis of over 12,220 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.9/5 . Justuseapp Safety Score for Canopy Client Portal Is 81.3/100.

Safety Analysis

90.7% of users say app is Safe πŸ‘
90.7%

9.0% of users have Some Concerns ⚠️
9.0%

0.3% of users say app is Risky 🚨
0.3%


Is Canopy Client Portal Legit? πŸ’―

Yes. Canopy Client Portal is a totally legit app. This conclusion was arrived at by running over 12,220 Canopy Client Portal User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Canopy Client Portal Is 100/100..

πŸ” Privacy & Data Safety

Canopy Client Portal collected the following data from you:

  • Data Linked to You:
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics

How was your experience with Canopy Client Portal? Post a Review




Features

You have likely been invited to the Canopy Client Portal by your tax professional, including access to the Client Portal via your preferred mobile device.

NOTE: If your tax or accounting professional does not use Canopy, you will not have access to Canopy Client Portal.

Use the Client Portal to securely send all necessary files.

The Client Portal enables you to send questions directly to your accountant.

Canopy has simplified how you share files and exchange information with your accountant.

  Contact Support
Developer:
Canopy Tax

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