Canopy Client Portal Reviews

Canopy Client Portal Reviews

Published by on 2024-08-28

๐Ÿท๏ธ About: Canopy has simplified how you share files and exchange information with your accountant. This app is designed for you, the client.


       


Overall Customer Experience ๐Ÿ˜Ž


๐Ÿ˜Ž๐Ÿ‘Œ๐Ÿ”ฅ Positive experience
58.0%

๐Ÿ™„๐Ÿ’…๐Ÿซฅ Neutral
28.6%

๐Ÿ‘ฟ๐Ÿคฌ๐Ÿ˜  Negative experience
13.4%

~ from Justuseapp.com NLP analysis of 10,016 combined software reviews.



Summary of Customer Reviews (Takeaways): ๐Ÿ’Ž

- Excellent customer service

- Very user-friendly app

- Convenient payment feature coming soon

- Available all year round

- Easy to navigate website

- Scan document feature is helpful

- Makes tax preparation fast and easy

- Ability to scan, upload, and save documents to device



Read 23 Customer Service Reviews ๐Ÿ‘ฟ๐Ÿคฌ๐Ÿ˜ก๐Ÿ˜ ๐Ÿ’ข๐Ÿ˜ค

4.9 out of 5

Can't get past email verification

2022-05-22

I wanted to give CanopyClientPortal a chance, but there's no way to get past the email verification screen. I click the verify link in the email, and when i return to CanopyClientPortal , it never updates to reflect that i've verified. So after 15 frustrating minutes, I've deleted CanopyClientPortal and will stick to the website, which is good enough to get the job done.

Review

2022-06-23

Scanning documents through an I pad has glitches. I manually had to take photos of every document

C&L Tax Service

2022-07-24

Excellent customer service! Very patient dry concise and always looking for ways to get the most out every return! Would not go anywhere else! This Tax service has their very own app and wow what a convenience! Very user friendly and coming soon payment feature to be inserted. And they are available all year round! I highly recommend C&L Tax service to any individual or business!๐Ÿ˜Š๐Ÿ‘๐Ÿปโ—๏ธโ˜‘๏ธ

Easy

2022-08-25

Easy to pay and upload documents.

Easy to use

2022-09-26

Love the ease of use and organization

First Class

2022-10-27

Very easy to use and does exactly what I need it to do

Well designed and Easy to use!

2022-11-28

Canopy does a first class job in whatever they do, and this is no exception. Highly recommended. Works great and information can be accessed easily on a mobile device.

Awesome app

2022-12-29

This is a very straight forward and easy to navigate app ! I gave it a 5 star rating !

Easy

2023-01-30

CanopyClientPortal has been so user friendly!

Super easy and convenient

2023-03-03

I like the portal to save tax information as it comes. It really helps the reviewing process for the tax preparer and Iโ€™m thankful they gave me a checklist.

Satisfied

2023-04-01

Very satisfied with the decent work from the application

Taxes

2023-05-03

I enjoy the easy access to upload my documents through the phone app.

Idiot proof

2023-06-03

Easy to use but when I scan document to upload it didnโ€™t work. I had to take a picture and then upload..

My favorite part

2023-07-05

The best part about CanopyClientPortal is the ability to scan, upload and save to your device all your documents. Great app!

User friendly

2023-08-05

Taxes arenโ€™t an overwhelming long process anymore. CanopyClientPortal makes it fast and easy!! I would highly recommend it!

Jennifer Reed

2023-09-06

So convenient to get docs to my accountant! Greatly appreciate the user friendly simplicity of CanopyClientPortal . Makes going to digital record keeping much easier!

So slick!

2023-10-08

My accountant switched to Canopy from another program. At first I was like, ugh, something new to learn. But Canopy is much easier and intuitive. And I love the scan document feature!! Very pleased!

Review

2023-11-08

CanopyClientPortal was very easy to navigate as I am not the most computer literate. I would recommend for everyone to use ! It was stress free and we all know how stressful preparing taxes can be . This took that anxiety away ! 5 stars !

Making Taxes a Breeze

2023-12-10

The biggest issue Iโ€™ve faced with my accountant was setting aside time to meet/share documents. Thanks to Canopy, all of this is as painless as is possible and on top of that, I donโ€™t have the fear or stress of unresolved IRS issues!

Navigating your site

2024-01-10

I give your site a ***** excellent. Iโ€™ve been licensed Daycare for almost nineteen years and donโ€™t have a lot of computer experience except printing and stuff. Your site is very easy to navigate. Thank you

Canโ€™t Login

2024-11-15

When I click Sign In, the grey circle keeps rolling, never goes to the page where I can type in my id and password. I deleted CanopyClientPortal , and reinstalled it, same thing happens. I can login from the computer, just not the iPhone app.

App is ok but feels phoned in

2024-11-15

It doesnโ€™t support auto fill of credit cards, nor Apple Pay nor auto fill of email address nor name etc.

Quick and amazing

2024-11-15

It was so easy and safe!



Is Canopy Client Portal Safe? ๐Ÿค—๐Ÿ™


Yes. Canopy Client Portal is very safe to use. This is based on our NLP (Natural language processing) analysis of over 10,016 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.9/5 . Justuseapp Safety Score for Canopy Client Portal Is 81.3/100.


Is Canopy Client Portal Legit? ๐Ÿ’ฏ


Yes. Canopy Client Portal is a totally legit app. This conclusion was arrived at by running over 10,016 Canopy Client Portal User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Canopy Client Portal Is 100/100..


Is Canopy Client Portal not working? ๐Ÿšจ


Canopy Client Portal works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Canopy Client Portal? Post a Review




Features

You have likely been invited to the Canopy Client Portal by your tax professional, including access to the Client Portal via your preferred mobile device.

NOTE: If your tax or accounting professional does not use Canopy, you will not have access to Canopy Client Portal.

Use the Client Portal to securely send all necessary files.

The Client Portal enables you to send questions directly to your accountant.

Canopy has simplified how you share files and exchange information with your accountant.

Intuitive workflows and a prominent display will keep your upcoming tasks and follow-ups crystal clear.

This app is designed for you, the client.

End the continuous shuffling of papers back and forth between your tax professionalโ€™s office and your home.

Follow up, ask for clarity, and more.

  Customer Service/Support
Developer:
Canopy Tax

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