NetClient CS Reviews

by Dissatisfied King

NetClientCS has not worked properly since the first time I logged in. Not matter what I do, including resetting my password it tells me “login failed”. I can get in on the web but never NetClientCS .

by KeyairaRae

I cannot do anything on that app besides look at my profile and what W2s my old job posted. I am at a new job and I have to use the same account and app for this jobs paychecks and W2s. I can’t find any where that shows you how to fix this problem. There’s no customer service number and no other way to find help except for the generated help questions. NetClientCS is old and definitely could use a few updates and fixes! 1 star until I get my issue resolved.

by Gametime64

Worthless. Use at your own risk! I’m not sure who at my company mandated that we should have this, but that person ought to be fired immediately! It does not let you log in. After trying to reset my password 3 times, I gave up. The down side of it is this wishy washy company has all your name, address, SSN, and income information and there is no way contact them or phone number to call to fix the problem.

by Nturn11

Constantly getting kicked out of app and having to get on the computer to look at my check stubs!

by Iangel65

This is the most difficult app to log into. It will tell you over and over wrong log in, when indeed it is correct. When trying to change; even temporary password doesn’t work. So frustrating. Will be asking employer to change companies. Need to be able to see paystub.

by Choowit

If there’s a 0 star, I’d give it 0. It made me run in the loop of logging in over and over with the correct user name and password. Then I tried to reset the password and re-log on with the temporarily given password by copy and paste it from the email but it still said incorrect!!! 10 attempts and it blocked me. No wonder NetClientCS gets terrible rating.

by Stiltzwaffles

Read the other reviews. This is the worst app I have ever downloaded. It was already nearly impossible to get my paystubs and tax documents, but with the latest update you now have a 5 part verification that includes downloading an additional app and having to use a second device. Any company that uses NetClientCS HATES their employees.

by Drennonsm

NetClientCS is used by my work and it is very buggy. I reset my password 2 times today and it still says that the login fails. Before that I have had to reset my password multiple times not because I forgot it but because NetClientCS asks that I reset it. The days that it does work is great but that isn’t often

by Juve21

It used to be ok all I used it for was seeing my paystub. But for some time now I’m unable to log in. I know my password works because I can log into the web portal. So I’m going to delete NetClientCS and just put a link to the web portal on my home pages.

by DriverDevil

Login failed bad request every time I try to log in and check my pay stubs. It’s annoying! I have to change my password every week.

by Logichunzi1

Apparently not all tax receipts I-submitted were received,
This is tough when you’re paying a firm to do your taxes and the software they use is incompetent.
I was not pleased in the beginning with using this site and was given the option to
“print everything out and bring into the office”........
I have an idea; buy software that WORKS..... Clients are paying for your services, you would think you would want something competent.
Thank you!

by 22imthatguy22

Login failed.. always trouble logging In to NetClientCS . Have to reset my password all the time.. I’ve uninstalled NetClientCS and still can’t login now. Not the only one having these problems.. use NetClientCS for work and many others are having the same problem.. can we please fix this...

by Princetutt1

Cannot get stubs to print to my wireless printer from my phone or laptop! Ugh! Have called them several times and the woman on the other end doesn’t know how to help me nor does she try to get someone to help me !!!! So I’m giving a completely negative rating right now!

by LkdmomSaginaw

During account setup I didn’t write down my login and password. I cannot remember my login. Apparently it wasn’t as intuitive as I thought at the time. I have yet to determine how to retrieve my login.

by PezzNic

Password expiration has been widely disproven as providing any level of security. Removing that would probably bring it up to 4 stars.

by Regiments Ghetto

If you forget your login, idk how to access your account. You have to have it and your email. There are no other routes that I know of and no numbers for support. **(Update)** unfortunately I don't have the number anymore but after hours of searching on the internet I found a number. They then where able to help me reset my login and password. NetClientCS really need a better account recovery system!

by Cameron_1988

It would be a nice feature to add a push notification of when your pay stub is available to view.

by Mrs.sonnytee1986

I love the fact that I get to see my paycheck stubs I can save them and email them to anybody who needs them this is a great app

by DThanatos

I’ve used NetClientCS for quite a while now and haven’t had any trouble with it. No issues with the login or resetting my password, and everything in-app seems to be running smoothly. Almost sounds like a completely different app when I’m reading the one-star reviews, but. Oh well. Good app and it works great.

by Zzz-zzz-zzz-zzz

Used product extensively with little to no issues. Does what it supposed to do and that’s to get me out of the office.
Thanks

by Nean99

Need an employee version so we can access programs.

by Agraceh

Cannot print my W-2 to my wireless printer. I have tried multiple times on different days and it will not work!!

by Sunkeeper*

The mobile app will not let me log into my account. I have my password right in front of me. Please fix this.

by Whatthefillintheblank

I just downloaded a copy of NetClientCS and what I received was a full working copy of somebody else’s account along with all of their financial info. Buyer beware!! Account holders beware!

by Thismonkeyiscool

It ask you to reset your password but when you type your temporary password it won’t let you log in. Terrible app

by Dave2979

Sign ins are difficult. Forced by employer to use. Only way to get paystubs. I would delete NetClientCS if there was any way to get my paystubs. Fingerprint I’d still requires you to keep your manual password handy. NetClientCS is a joke. Doesn’t even deserve 1 star.

by Should Not Be So Hard

Tired. App freezes for no reason. THOMSON needs work

by Iam801

Links between this product and the documents it’s designed to present frequently break for no apparent reason. “Error loading content.” Knowledgebase has no entry for this error message. Hold times for support typically extend 40 minutes or more and the answers offered are inadequate. Only time eventually and temporarily resolves the issue, if you’re fortunate enough to try during one of those windows. When working NetClientCS is bare bones adequate. No apparent means of deleting the notification messages it accumulates. Thomson Reuters CS product line is deteriorating, a dinosaur gasping for breathe in the current environment.

by Munskin1

I love it!