NetClient CS Reviews

Login failed.. always trouble logging In to NetClientCS . Have to reset my password all the time.. I’ve uninstalled NetClientCS and still can’t login now. Not the only one having these problems.. use NetClientCS for work and many others are having the same problem.. can we please fix this...

I’ve used NetClientCS for quite a while now and haven’t had any trouble with it. No issues with the login or resetting my password, and everything in-app seems to be running smoothly. Almost sounds like a completely different app when I’m reading the one-star reviews, but. Oh well. Good app and it works great.

I cannot do anything on that app besides look at my profile and what W2s my old job posted. I am at a new job and I have to use the same account and app for this jobs paychecks and W2s. I can’t find any where that shows you how to fix this problem. There’s no customer service number and no other way to find help except for the generated help questions. NetClientCS is old and definitely could use a few updates and fixes! 1 star until I get my issue resolved.

Worthless. Use at your own risk! I’m not sure who at my company mandated that we should have this, but that person ought to be fired immediately! It does not let you log in. After trying to reset my password 3 times, I gave up. The down side of it is this wishy washy company has all your name, address, SSN, and income information and there is no way contact them or phone number to call to fix the problem.

Cannot get stubs to print to my wireless printer from my phone or laptop! Ugh! Have called them several times and the woman on the other end doesn’t know how to help me nor does she try to get someone to help me !!!! So I’m giving a completely negative rating right now!

It would be a nice feature to add a push notification of when your pay stub is available to view.

This is the most difficult app to log into. It will tell you over and over wrong log in, when indeed it is correct. When trying to change; even temporary password doesn’t work. So frustrating. Will be asking employer to change companies. Need to be able to see paystub.

If there’s a 0 star, I’d give it 0. It made me run in the loop of logging in over and over with the correct user name and password. Then I tried to reset the password and re-log on with the temporarily given password by copy and paste it from the email but it still said incorrect!!! 10 attempts and it blocked me. No wonder NetClientCS gets terrible rating.

Read the other reviews. This is the worst app I have ever downloaded. It was already nearly impossible to get my paystubs and tax documents, but with the latest update you now have a 5 part verification that includes downloading an additional app and having to use a second device. Any company that uses NetClientCS HATES their employees.

NetClientCS is used by my work and it is very buggy. I reset my password 2 times today and it still says that the login fails. Before that I have had to reset my password multiple times not because I forgot it but because NetClientCS asks that I reset it. The days that it does work is great but that isn’t often

Used product extensively with little to no issues. Does what it supposed to do and that’s to get me out of the office.
Thanks

During account setup I didn’t write down my login and password. I cannot remember my login. Apparently it wasn’t as intuitive as I thought at the time. I have yet to determine how to retrieve my login.

I love the fact that I get to see my paycheck stubs I can save them and email them to anybody who needs them this is a great app

Login failed bad request every time I try to log in and check my pay stubs. It’s annoying! I have to change my password every week.

Apparently not all tax receipts I-submitted were received,
This is tough when you’re paying a firm to do your taxes and the software they use is incompetent.
I was not pleased in the beginning with using this site and was given the option to
“print everything out and bring into the office”........
I have an idea; buy software that WORKS..... Clients are paying for your services, you would think you would want something competent.
Thank you!

NetClientCS has not worked properly since the first time I logged in. Not matter what I do, including resetting my password it tells me “login failed”. I can get in on the web but never NetClientCS .

Password expiration has been widely disproven as providing any level of security. Removing that would probably bring it up to 4 stars.

If you forget your login, idk how to access your account. You have to have it and your email. There are no other routes that I know of and no numbers for support. **(Update)** unfortunately I don't have the number anymore but after hours of searching on the internet I found a number. They then where able to help me reset my login and password. NetClientCS really need a better account recovery system!

It used to be ok all I used it for was seeing my paystub. But for some time now I’m unable to log in. I know my password works because I can log into the web portal. So I’m going to delete NetClientCS and just put a link to the web portal on my home pages.

Constantly getting kicked out of app and having to get on the computer to look at my check stubs!

Links between this product and the documents it’s designed to present frequently break for no apparent reason. “Error loading content.” Knowledgebase has no entry for this error message. Hold times for support typically extend 40 minutes or more and the answers offered are inadequate. Only time eventually and temporarily resolves the issue, if you’re fortunate enough to try during one of those windows. When working NetClientCS is bare bones adequate. No apparent means of deleting the notification messages it accumulates. Thomson Reuters CS product line is deteriorating, a dinosaur gasping for breathe in the current environment.

Sign ins are difficult. Forced by employer to use. Only way to get paystubs. I would delete NetClientCS if there was any way to get my paystubs. Fingerprint I’d still requires you to keep your manual password handy. NetClientCS is a joke. Doesn’t even deserve 1 star.

It ask you to reset your password but when you type your temporary password it won’t let you log in. Terrible app

I just downloaded a copy of NetClientCS and what I received was a full working copy of somebody else’s account along with all of their financial info. Buyer beware!! Account holders beware!

The mobile app will not let me log into my account. I have my password right in front of me. Please fix this.

Cannot print my W-2 to my wireless printer. I have tried multiple times on different days and it will not work!!

Need an employee version so we can access programs.

I love it!

Tired. App freezes for no reason. THOMSON needs work