Halo Collar Reviews

Had an in-ground invisible fence that was getting chewed though by rabbits etc. Decided to bite the bullet and purchase this system for my two dogs. Went through all the retraining which was easy because our dogs kept the same boundary. With in the first month the system was giving emergency feedback in the house. Went through customer support and supposedly “resolved the issue” but it didn’t. We were getting so many incorrect readings that we had to take the collars off when the dogs were in the house. Then the in correct readings were happening outside. We have just under an acre and our dog would be out back laying down and it would give it an emergency signal that it was in the road in front of the house. My dogs would get confused and not understand where their boundaries were so after even more calls to customer service that absolutely resolved nothing we decided we had to completely remove the collars and give our dogs a break for about four months. After another call with customer service, we recalibrated the collar so the gps signal is off when the dogs are inside but the correction is still off outside. If I could go back and just rerun the wiring on my in-ground fence instead of wasting $1200 on collars and the yearly subscription I would. We’ve had our system for about a year now I really wish I could say this was worth the money but it absolutely wasn’t worth mine. I hope others have better luck.

Have not had them long. I have 2 collars. Thought I loved them. My neurotic super sensitive dog was shaking the past two days and refused to go outside. She kept hiding in my son’s bed. I used to put the halo collar on and she would run outside. I could not figure it out. So I took off her halo collar and noticed it was making repeated whistling noises. I went into HaloCollar . I am supposed to get notifications if emergency feedback is used. I was not getting any notifications, buts usually I do! It had been shocking her in my house for no reason. 18 times over 2 days. To find this out I had to pay $50 to upgrade which ticked me off. I had no clue she was being tortured. I felt horrible. I slept badly last night, so upset about it. Woke up today and tried calling the help line in Dallas. Said there was a 14 min wait. At 35 minutes it hung up on me. Never got to talk to anyone. Opened a support “ticket” in HaloCollar . We will see how that goes. Honestly when it worked it worked awesome. One of my collars still does work great. But the other does not. Both are up to date and are charged nightly and well taken care of. Its like I got a bad halo or something and the consequences were disastrous. Knowing this I don’t think I would’ve bought the halo collars. It was a pricey mistake. I love my dogs and you love yours and I’m telling you so you know.

We got this collar a little over a year ago before moving to a new house. We were hoping to use this instead of having to put in a new underground fence in our new house. We also loved the opportunity to have multiple fences to be able to bring our dog different places. Our dog was used to the underground fence and listened very well to any remote collar we had. As soon as we got this collar he started to run away and would not listen to us. We used the gps tracker to find him when he would run which was the only good thing about HaloCollar . When we moved we hoped the collar would work but he continued to run away and run out of his fence. We would use the manual controls to try and get him back but he did not listen to them. The GPS was incorrect half the time and would say that he was in the road when he was by the house causing us to have to turn off the fence or recalibrate it. We hoped the longer we had it the better it would get but that was not the case. HaloCollar takes forever to load so when trying to discipline the dog he was done doing whatever it was before I could even try and beep him. And some of the times I would try to beep his collar it would fail and say try again later. We got another remote collar and he does so much better with that. I think the instant feedback is crucial so they he knows why he is getting beeped. I wish we would not have spent so much money on this collar and the monthly fee for the tracking.

I bought this collar back in February and it has been absolutely what we needed. Being able to create fences where I want them was exactly what I was looking for. Being able to see her on the map was absolutely perfect! She’s trained to the whistle sound on the collar, any time she hears it she knows to come to me. However, the GPS started acting up the last few weeks. It is having trouble with the boundaries. It’s shocking her when she’s in her safe zone. I took it off her, recalibrated it and it would work for a few days and then go back to doing the same. Now the collar has stopped working completely! It won’t charge or turn on. It only worked for 8 months! I am so completely disappointed! I loved this collar! I have sent a request for warranty and yet to hear anything. Then I got on the website that I bought it from and low and behold there are dozens of reviews posted since I bought the collar all saying the same thing with the same problems I’m having. Also, the reviews are talking about how bad the customer service is for warranty on these collars. For the amount of money I paid for this collar I was expecting for it to last, for years, and also I would expect a better customer service experience when there is a problem. I am now having to find another type of collar that will work because I can’t get any service on this one. SO COMPLETELY DISAPPOINTED IN THIS!!

Great idea. Nothing works as claimed though.
GPS - the tracker is no better than an air tag when Rob has left the fenced in area. Until you find him and Bluetooth connects, no view of dog on the map. We use about 10 of our acres and must keep the phone on and HaloCollar open to have any location of him or use the commands. Otherwise, it disconnects.
Not water sturdy at all. First collar stopped working when it he got skunked. Never submerged, only wiped the collar. Ordered a second (the 4) and it quit working after the first day of snow.
Warranty/customer service: after all the training work, we’ve had less time with working collars than with them working. To keep Rob training and able to exercise, we paid for a second collar while waiting for CS to refund us for the first. When second collar stopped working, we’ve been without one for over 4 weeks now. Still no tracking info to suggest replacement is on the way BUT we are now being billed for a second collar in our subscription though a collar hasn’t been connected in over a month.
Such a huge disappointment. This gorgeous Bluetick hound has trained so well to be able to use this device and run and play. He’s been on leash for all our property walks (3-5 miles a day) whenever he’s outside the fence. This product and required membership is way too costly to be this problematic. So unfair to good dogs.

I purchased the collar, in 2022, to replace my PetSmart Stay & Play units that had died after 6 years of full time use. The Halo collar offered a bigger area of coverage. The $700 collar was substantial but if it did what it advertised well worth it. The collar is very bulky and our dog was not a fan but we followed through for her safety. Living in the mountains the GPS signal took some tweaking. It seemed to work well after a couple of calls to dog park in summer 2022 & again in summer 2023. We live in a resort area and only need it during summer months. Halo reassured me that it was fine just let battery run down during non use months. This is my 3rd summer and I turned on the monthly service last month and have had nothing but trouble. I have spent hours on HaloCollar with customer service, doing all the resets. It works sporadically but as soon as my dog goes inside it pauses. The collar does not “wake” up for lack of a better word. It is so sporadic and unreliable I can’t trust it. HaloCollar only sees the collar on the map when I am physically within a few feet of it. I should be able to track from anywhere??? I GIVE UP! Maybe 2 yrs is the Halo useful life, but it has only been actually operational for a total of 10 - 12 months . For $700 that’s ridiculous. Frustrated!!!! I am returning to Pet Safe Products to ensure my dog’s safety.

UPDATE: After getting a replacement for our first one because the battery was crap, well the new one maybe even worse, I take the collar off the charger and it says 13 hours (which is terrible) the dog has it on for an hour and it’s at 5 hours left, like really?!?!? I will say the gps works better on the new one I don’t have to calibrate it as much (knock on wood). I’m still giving it a 2 star for the battery it is nothing what it is advertised which is 19 hours.

We have had this collar for about 2 weeks, we live on 6 acres so this was easier than trying an invisible fence that you would need to bury the fence. My dog knew right away not to go past the boundaries and when the collar works it’s a fantastic product. My problem is it loses it calibration a couple times a week, it has him completely out of the fencing zone a mile away and he is literally right outside the door so that is very annoying. My next problem is the battery, it advertises 19 hours, well let me tell you mine barely last 5 to 6, I let it charge overnight just like the instructions tell you too take off the charger and it will say 12 put it on the dog 5 to 6 so I order for me to make it all day I am having to charge it during the day, it’s very frustrating. Customer service has not even responded to my questions. For as expensive as this collar was I guess I expected the product to be a bit better than this, I’m really kind of disappointed.

Right now the GPS on my collar is not accurate enough for me to put this on my dog. In some cases the collar location is off by more then 10 yards (yes, YARDS). I have also observed the collar giving boundary warnings when we are well inside of the “fence” and heading towards home. This shouldn’t happen per the instructions and is very confusing for the dog. Using the indoor training beacon, I experience similar problems of inconsistency. At times my puppy can literally touch the beacon with her nose for a few seconds before it goes off, other times it goes off at the right time (1-3 feet per the instructions) but continues giving warnings when she is more then 10 feet away and fleeing from the sound. On the good side, my dog responds to the collar’s signals with incredible consistency. The return whistle sound has become my best recall command. I have been told that a new firmware will be pushed to the collar in the next few days that should solve these problems (I have 0.1.42 right now). I will update this post with details after the update. Also, customer service for me has been great! The team is responsive and you can tell that they care. We are in a testing phase right now so I understand some of the issuesAnd I’m happy to be part of a group trying to get them straight because if this works it will be a game changer for me!

We have a farm in a rural area but on a busy road. I didn’t want to run an underground fence since we have so much acreage. Halo was the perfect solution to keep the dogs away from the road…in theory. First off, the collar works. And I love all the different correction options. We have a very large fence area that give the dogs a ton of freedom. And when they approach the boundary they get the correction (just the whistle) and they stop and come back. Perfect! My only issue is if you have less than optimal cell coverage then the tracking doesn’t work. I believe the GPS still keeps the dogs from escaping the fence area so essentially it is doing it’s job, just not with all the options. And for the amount you pay I don’t believe it is worth the cost. We also had one collar stop working after a couple months and we didn’t get the insurance coverage so we were outta luck. Definitely our fault, but the crazy initial expense, plus the monthly subscription payments and then to add insurance payments on top of that just seemed way too much. Basically the product does its job but had I to do it again there are definitely far less expensive ways to keep track of your dog.

My 1.5 year old chocolate lab has had the collar for about 4 months now and we are both very satisfied. He can freely roam my 1.5 acre yard and knows the beeping and boundaries. He no longer runs down to the street after walkers and other dogs. I know there are many mixed reviews with the collar but for us it works great. It does take some time and practice but with patience the dog will understand. I have to say it does lose GPS if under heavy tree cover which is one negative, but my backyard is all woods so it does not bother me, my front yard where the street is, has open sky which GPS picks right back up. I have never had false readings from the GPS losing signal. HaloCollar is good and easy to understand, however sometimes does take a bit to refresh. I would recommend the collar to everyone. We paid the monthly subscription for the first 2 months to make sure it worked well and he understood it, then went with the yearly plan. This is much easier than running a wire around my yard, especially where I have a brook in the back where the dogs like to swim, he can still enjoy it with the Halo collar on!

I have two of the Halo 2 collars. My dogs love to spend a lot of time outdoors running our six acres, most of it wooded, on nice days. They stay in the boundaries set up by the fence. One dog hates the beeping sounds and immediately turns back. The other, every once in a while, likes to test the boundaries. I have the static correction set Very low as reminder he’s gone too far and that’s all it takes. The canvas covers keep the collars from getting tore up when they are running the woods.
My son’s dog is staying with us now and his collar is a different brand, it does not have a canvas cover and had to send in for repairs as he got caught up on something in the woods and it tore. I sent it in for repairs, it still isn’t working as well as it should.
The only reason I gave the Halo four stars is I would like to have the ability to create custom No Go Zones. We have a pond and a beacon just doesn’t work for that situation. Beacons are ok for the rabbit hutch and chicken coop but need the customization feature for other areas. Hope this option becomes a feature in the future. When it does, I’ll be switching my son’s dog to Halo.

We purchased this as a lower cost solution to a wired in usable fence. We camp (boondock) a lot and being able to create a fence around our remote site has been a fantastic experience with piece of mind. Our dog is usually not far out of sight while camping due to snakes and other wild animals but at home he has a few acres to roam free. I can look on HaloCollar and see where he currently is but I do not worry as I know HaloCollar will notify me if he tries to breach a boundary. So far he has only been warned once at home with the sound. He knows this sound so well that it does not need to escalate to the vibration or static correction.
It has also been a valuable tool in training as he is only 7 months old. We started using this over 2 months ago. I can manually give him the whistle feedback and have trained him to come find me when he hears it.
We did have a hardware issue where the collar stopped connecting to WiFi and cellular. Tech support was outstanding and they helped walk me through the submission of their RMA process to have a new collar shipped out right away.
So far Halo has made great updates in firmware and app releases.
Looking forward to years of use and keeping my dog safe.

The Hallo collar had helped keep my young Irish setter from escaping our naturally fenced yard and gallivanting through the neighborhood. He is our first Irish setter and maybe we were a little under prepared for his super fast escape artist act. We have raised several Irish Wolfhounds and they had a much more laid back personality that generally respected our natural fence lines. This pup, Murphy, is not that. He was blowing through our bushes and arborvitae like nothing. If he wanted to explore and follow a sniff, he was gone. While he isn’t perfect yet with the boundary on the Hallo, he is much better. We haven’t had a complete break out since getting the Hallo Collar. Plus, the live gps and immediate warnings give me such peace of mind. I get notified immediately when he is testing the boundary and I can watch his icon and track him in real time. He’s only 8 months and we still have a lot of training to do, but Hallo has made it a bit easier and allows Murphy more free time, allowing us to work on things like recall from a distance. I suspect in time we could get him to mind the boundaries without the Hallo, but it’s not worth the risk. I highly recommend the Hallo collar.

We love the Halo system. We have been using this product for almost 3 years now. I have three dogs currently using the collars. 2 are 100 lb Labs and the other is an 85lb German Shepherd. We live on 7 acres that is mostly fenced with woven wire cattle fence. At our Previous home, our two labs were accustomed to an underground fence system, so it was no problem for them to convert to the Halo system. Our German Shepherd was trained using the halo collar system starting at about three months of age. He learned quickly because I worked with him daily to help him understand the differences in the different stimulations and tones.
What’s nice about the product is that we always know where our dogs are using the Halo app on our iPhones. Keeps them off of the fence line and from engaging the other dogs or farm animals on the opposite side of the fence or digging under. If we need to call them back to the house it’s very easy to open HaloCollar , Select all dogs with the proper tone, and they know to return to the back door at the house. We also use it when we’re traveling to with our dogs to visit relatives. We can just set up a new boundary line, walk them around to identify the boundaries, and then let them go.
Just like so many other products, you do run into problems that need to be resolved, and when we have encountered any problem, the Halo team has been very responsive to provide resolutions.
We love the product!

Everyone says that “a Pyr without a fence will disappear”. We have 28 acres, surrounded by county forest. Our Pyrenees would wander off for a few hours here and there, but we never worried. Until he wandered off and a thick fog set in, he got lost, and didn’t come home. We found him the next day and ordered the halo collar immediately. He seems to respect the boundaries, but if for some reason he wanders off, we will be able to use the GPS to pinpoint his exact location and find him. That peace of mind is golden for me.

If I had to write a complaint, I have two: One) our home has a steel roof. This seems to mess with the GPS/WiFi signal. Occasionally our dogs get warning signals when they’re in the house. I just make sure to keep their collars off while they’re inside. And two) opening HaloCollar to provide manual feedback is a little slow and clunky. I keep our remote e-collar on our other dog as needed to reprimand her for things like jumping on people and barking.

If you’ve been thinking about ordering the halo collar, do it. NOW. You will not regret it one bit. Our dogs are able to go out and be dogs without me worrying. Life is simpler. The dogs are happier. Bite the bullet because I promise you it’s worth the weight of our Great Pyrenees in gold.

We purchased the halo collar for our beagle. We live on 40 acres and have crop fields on our property. The halo collar is probably the best investment we could have made for our dog. It gives him a better life because he is free to roam. I set his fence and he can do whatever he wants. He has never even tried to go outside his fence. The other great feature is when we take him somewhere off property we can make a new fence and he is good to go. The dog actually likes to wear the collar. When he wants to go out, we pick up the collar and he actually perks up to put it on and off he goes. It is great to track him with the map on HaloCollar and always know where he is. He could be in the middle of the corn field, look at the map and feel secure by knowing exactly where he is. It might have been more expensive than others but to us, and the beagle, it has been worth every penny. We love it and recommend it to anyone who sees it. The customer service is just as good as the product. We feel that halo representatives really do care about us as customers and are always on top of issues promptly. Highly recommended!

We got the halo color for my one-year-old shepherd mix who loves to be outside. We have invisible fence but had multiple breaks of the line, each of which cost us time and money to fix. We also had a scary event where she broke out of my wife’s grip because she bolted after a deer on a walk in the woods. Luckily she came back (eventually), but we wanted to be sure we had a fail safe.
The Halo solved all of our issues. On our property, it functions exactly as our fence does; I walked our property to set the border and it mirrors our existing invisible fence, functioning exactly like it so no training was required. While on walks, I am able to track her down to a couple of feet; thankfully this has not been necessary to use at this point.
What I really love about the car is the extra things that we get out of it. I am teaching her to walk off leash and the collar, along with the training modules are helping me along. Also, when I take her to someone else’s property, I can set a new fence that she will stick to so we have great playdates!
Halo was a great solution for us, I love that we can use one device for all of our training. For our last dog I bought many separate items and it was much more money overall so this is also a great deal.

Our dogs have had some short range collars for the last year since it was within our budget, but finally managed to get one collar for Christmas this year. The dogs love being able to enjoy our WHOLE property now! My only con is battery drains much faster in the cold, so if we are away from home (our dogs are livestock dogs) and temperatures drop I’m worried about the collar dying before I can get home to charge it. Other than that, I have no complaints! The design is sleek, and more comfortable by far than the other collars we had. The fence feature and app are easy to manage and modify, and I love the extra training features it comes with! My favorite part of the collar itself is that it comes with 3 different nodes you can attach. Long, short, and a flat piece that doesn’t poke your dog’s neck at all. This is what we will be using once our dogs are accustomed to the new boundary, as the verbal warning from the Halo is sufficient to bring them back in, and there’s really no need for the prongs (we used them on day 1-3, and since haven’t needed them). Our dogs like to wrestle, so sometimes they’d injure themselves on the prongs. The peace of mind this adjustable feature buys is more than worth the price. 10/10 for Halo Collars! Now we can take the dogs ANYWHERE without fear, and since we go in the mountains a lot this is crucial.

Our pup Duke did not respond well to his first wireless fence. It was expensive, but the quality was not good. We had to stop using it, because despite training, it was making him aggressive, so we had to take a break from using it. Then after we started using again, it started to change fence size erratically, and eventually started over heating, both the transmitter and the collar when charging. The charge cable then melted inside the collar, so we had to stop using it. Eventually, we decided to splurge on the Halo collar, and I’m so glad we did. For some reason the GPS is slightly off from the picture, but once I figured it out and adjusted his fence accordingly, there have been no issues. Works great and the freedom it provides is so great. I love that we can use our phones as a controller, but this takes a little longer to link up and send feedback than I would like. I wish there was a dedicated controller to send instant feedback, like our e-collar, but that is the only minor complaint. We absolutely love it. And customizable positive and negative sounds is so great.
-Keith

Over the years I have tried all kinds of radio transmitter collars to try and keep my dogs in the yard. I couldn’t do buried wire collars because my property is huge and we live on a giant granite hill in New Hampshire so burying isn’t feasible.
The radio transmitter collars were a pain because they all had roughly circular coverage but my yard is not circular and it is very hilly so the coverage pattern wasn’t something you could expect a dog to learn.
I had always stayed away from cellular GPS collars like the Halo because of the initial price, but if you add up all the other things I tried, it would definitely be more expensive than the Halo!
The main features I like are the cellular connection that allows me to always see where the dog is on my phone, coupled with the ability to send feedback through HaloCollar , ranging from a tone, a vibration, or a shock. I’ve had lots of portable correction collars before, but all it takes is one deer in the woods and the dog is out of range of a normal transmitter collar before you can even get it out of your pocket. With the Halo, no matter where he is, I can give him a correction, and he knows what that sound means - he’d better get back in the yard or he’s going to be in for a shock! This collar coupled with the cameras I have around my yard allow me to leave the dog door open 24/7 - even if I’m in a different state I know I can see where he is and correct him if necessary. It’s a game changer!