Contact Dow Credit Union Banking Support
Company Name: Dow Chemical Employees' Credit Union
About: Dow Chemical Employees Credit Union is a non-profit cooperative that provides banking and other
financial services.
Headquarters: Midland, Michigan, United States.
Dow Credit Union Banking Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: support@dowcreditunion.org
Website: 🌍 Visit Dow Credit Union Banking Website
Privacy Policy: https://www.dowcreditunion.org/about/privacy-statement/
Developer: Dow Credit Union
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3 Most reported problems 😔💔
Completely awkward
by Banking Ranking
The former version of the online banking was smooth and simple. It did everything this one does but with ease and simplicity. This one is horribly designed and the credit card page (which takes multiple screens to attain) is not phone-friendly. If I had another option, I would take it in a second. This one was forced upon us as the only possibility. I have gotten to the point where I’m comfortable doing my banking with my phone and this was a huge step backwards. I am actually considering switching banks after over 25 years just to find a better interface.
Can’t get everything to work
by Saragizmo
Buttons don’t work. There are a lot of new stuff but ok fine you made it swipe and more buttons ok fine but nothing has labels and when I click to see stuff like my credit card or a bill I own on my card I would think it would pop up, but it just stays at zero how am I suppose to use this new upgrade app like the old one. It won’t show me any transactions at all. I can’t pay what I don’t know. And half the buttons I’m finding out take for ever to load. I’m not thrilled with this new set up at all. The old way was much easier
Steps backward instead of forward
by 1478fhjzdhji
This new app is more difficult to use than it is worth. I cannot easily view my transactions. Once I do get to them I can only see around four at a time. I also do not enjoy having to go through multiple pages to “quickly” check that everything is in order. It makes me feel like it’s done purposely to deter members from watching their things closely in order to steal from us later. Is that how you want members to feel?
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- Pulling issues faced by users like you is a good way to draw attention of Dow Credit Union Banking to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
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- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Dow Credit Union Banking customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Dow Credit Union Banking.
