Citalis Status

Last Updated on 2024-03-14 by Cityway

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Most reported problems

Not working

66.7%

33.3%

Common Citalis Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Citalis network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Citalis App
1. On android, goto Settings » Citalis » click [Force Stop]

Clear Citalis App Cache and Data:
1. On android, goto Settings » Apps » Citalis » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Citalis.

On android, goto Settings » Apps or Manage Apps tab.
Click Citalis » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Citalis » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Citalis

E-Mail: [email protected]

Website: 🌍 Visit Citalis Website

Privacy Policy: https://www.citalis.re/fr/politique-de-protection-des-donnees/188

Developer: SODIPARC

Aug 24, 2025, 11:15 AM
a AndroidOS user from Saint-Denis, Réunion reported problems with Citalis : Not working
Aug 24, 2025, 08:52 AM
a AndroidOS user from Saint-Paul, Réunion reported problems with Citalis : Not working
Aug 24, 2025, 07:28 AM
a AndroidOS user from Saint-Paul, Réunion reported problems with Citalis : Login
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