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15 User reports:
App has problems
 User reports 15

⚠️ Most reported problems ⚠️
Not working
42.1%

Something else
21.1%

Connection
15.8%

Account
5.3%

Problems reported in the last 24 hours

24 hour clock ⏰

📋 4 Reported Issues:

Андрей 2025-05-01

2й день нет связи с кондиционером

R
Rostislav 2025-04-18

Когда я захожу в приложение и нажимаю на свой телевизор то он грузится бесконечно, и в итоге не загр

A
Athanasia 2024-02-02

I have 3 tcl air conditioners. The first two AC I add to the app work just fine, the third I add doesn't work through the app. I tried removing and adding again the ACs with a different order, but the problem remains. Whichever the 3rd AC is, it doesn't work through the app. But all of them can work with the app if they are the first or second, tried all orders.

A
Antoine Boulos 2023-08-25

I have been using TCL Home for a year without any problem. Suddenly, the app is always trying to connect to TCL server. When occasionally it connects my Air Condioners can not be controlled by the app (pressing commands have no effects). I have tried with different phones to no avail. I have Android 13 and android 12 Oneplus phones. My TCL app email address is design1@redacted (United States account). Please help urgently as I have 8 WIFI Air Conditioners that can not be controlled by the app anymore.

Showing 1-4 of 4 reported issues:

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Common TCL Home Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. TCL Home iPhone Issues and Solutions

  2. TCL Home Android App Issues and Solutions


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Developer: TTE Technology, Inc.




‼️ Outages Happening Right Now

  • May 02, 2025, 06:17 PM

    a user from Modesto, United States reported problems with TCL Home : Not working

  • May 01, 2025, 02:20 PM

    a user from Nizhniy Novgorod, Russia reported problems with TCL Home : Not working

  • May 01, 2025, 07:58 AM

    a user from Samara, Russia reported problems with TCL Home : Connection

  • Apr 27, 2025, 08:58 AM

    a user from Krasnodar, Russia reported problems with TCL Home : Connection

  • Apr 20, 2025, 01:18 PM

    a user from Ufa, Russia reported problems with TCL Home : Not working

  • Apr 18, 2025, 04:21 PM

    a user from Novosibirsk, Russia reported problems with TCL Home : Not working

  • Apr 01, 2025, 06:28 PM

    a user from Copenhagen, Denmark reported problems with TCL Home : Not working

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