Skinly Status

Last Updated on 2025-02-20 by Beiersdorf Shared Services GmbH

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⚠️ Most reported problems ⚠️

Connection

47.4%

Not working

31.6%

Crashes

10.5%

5.3%

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Common Skinly Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Skinly network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Skinly App
1. On android, goto Settings » Skinly » click [Force Stop]

Clear Skinly App Cache and Data:
1. On android, goto Settings » Apps » Skinly » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Skinly.

On android, goto Settings » Apps or Manage Apps tab.
Click Skinly » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Skinly » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Skinly

E-Mail: appdev@beiersdorf.com

Website: 🌍 Visit Skinly Website

Privacy Policy: https://www.beiersdorf.com/skinly_privacy-policy_en-eu

Developer: Beiersdorf Shared Services GmbH

May 11, 2025, 08:57 AM
a user from Bielefeld, Germany reported problems with Skinly : Not working
Feb 26, 2025, 07:31 AM
a user from Düsseldorf, Germany reported problems with Skinly : Crashes
Feb 24, 2025, 10:39 AM
a user from Kelsterbach, Germany reported problems with Skinly : Crashes
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