BCI app not working? crashes or has problems?

BCI Status

Last Updated on 2024-02-20 by BCI

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4 User reports:
App has problems

User reports 4

⚠️ Most reported problems ⚠️

Not working

50.0%

Account

25.0%

Screen

25.0%

problems reported in the last 24 hours

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Common BCI Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot BCI app on iOS and Android devices. Solve all BCI app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

BCI iPhone Issues and Solutions

BCI iOS app crashes, not working, errors
BCI iOS app network issues
BCI on iOS has black/white screen

BCI Android App Issues and Solutions

BCI has errors/crashing/not working
BCI server network connectivity issues
BCI has black screen

BCI iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever BCI app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix BCI app crashes or not working on Iphone (iOS):

Close and restart the BCI app on iPhone
Update BCI app to the Latest Version for iOS
Uninstall and reinstall BCI iPhone app
Update your iPhone to the latest iOS version

Fix BCI on iPhone unable to connect to server/internet connection issues::

To resolve BCI network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix BCI black/white screen (blank screen) on iPhone:

Follow the BCI iOS app troubleshooting guide Here →

BCI Android App Issues and Solutions

Fix BCI not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent BCI app issues:

Force Stop the BCI App
1. On android, goto "Settings" » click BCI app. » click "Force Stop".

Update BCI to the latest version on PlayStore

Clear BCI App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "BCI app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch BCI.

Fix BCI unable to contact server/ BCI internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click BCI » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got BCI » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch BCI on android.

Solve BCI black/white screens issue on Android:

Follow the BCI android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at BCI, developers of BCI.

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Bci Website

Privacy Policy: https://www.bci.cl/corporativo/politicas-y-normas/politicas-de-seguridad

Developer: BCI (Banco de Crédito e Inversiones)

100% Contact Match

Developer: BCI

E-Mail: [email protected]

Website: 🌍 Visit BCI Website

About this app

Grâce à l’application this app, disposez de l’ensemble de vos services bancaires partout, tout le temps. - Contactez votre conseiller ou le service technique grâce à votre messagerie sécurisée. Ergonomie, simplicité, praticité… cette application est pensée avec vous, pour vous. Contactez-nous au 256 990 pour prendre rendez-vous avec votre conseiller. Laissez-nous vos commentaires ci-dessous, ils nous aident à améliorer l’application pour être au plus près de vos attentes. Retrouvez l’ensemble de vos informations bancaires grâce à une historisation allant jusqu’à 10 ans ! Vous n’êtes pas encore client BCInet ? Vous souhaitez devenir client this app, contactez-nous au 256 990 ou rendez-vous sur notre site Internet app. nc.