BCIPass app not working? crashes or has problems?

BCIPass Status

Last Updated on 2024-04-22 by BCI

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10 User reports:
App has problems

User reports 10

⚠️ Most reported problems ⚠️

50.0%

Not working

40.0%

Account

10.0%

problems reported in the last 24 hours

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Common BCIPass Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot BCIPass app on iOS and Android devices. Solve all BCIPass app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

BCIPass iPhone Issues and Solutions

BCIPass iOS app crashes, not working, errors
BCIPass iOS app network issues
BCIPass on iOS has black/white screen

BCIPass Android App Issues and Solutions

BCIPass has errors/crashing/not working
BCIPass server network connectivity issues
BCIPass has black screen

BCIPass iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever BCIPass app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix BCIPass app crashes or not working on Iphone (iOS):

Close and restart the BCIPass app on iPhone
Update BCIPass app to the Latest Version for iOS
Uninstall and reinstall BCIPass iPhone app
Update your iPhone to the latest iOS version

Fix BCIPass on iPhone unable to connect to server/internet connection issues::

To resolve BCIPass network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix BCIPass black/white screen (blank screen) on iPhone:

Follow the BCIPass iOS app troubleshooting guide Here →

BCIPass Android App Issues and Solutions

Fix BCIPass not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent BCIPass app issues:

Force Stop the BCIPass App
1. On android, goto "Settings" » click BCIPass app. » click "Force Stop".

Update BCIPass to the latest version on PlayStore

Clear BCIPass App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "BCIPass app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch BCIPass.

Fix BCIPass unable to contact server/ BCIPass internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click BCIPass » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got BCIPass » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch BCIPass on android.

Solve BCIPass black/white screens issue on Android:

Follow the BCIPass android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at BCI, developers of BCIPass.

About this app

this app est l'application mise à disposition par la BCI pour vous permettre de sécuriser l'accès à la gestion de vos comptes sur BCInet et les opérations effectuées.