guppy Status

Last Updated on 2026-01-13 by GUPPY MOVILIDAD SOSTENIBLE SL

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Most reported problems

Not working

66.7%

Connection

33.3%

Common guppy Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve guppy network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the guppy App
1. On android, goto Settings » guppy » click [Force Stop]

Clear guppy App Cache and Data:
1. On android, goto Settings » Apps » guppy » Storage » click [Clear Data] option. This clears both data and cache.
2. restart guppy.

On android, goto Settings » Apps or Manage Apps tab.
Click guppy » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto guppy » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch guppy

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Developer: guppy.es

Jun 02, 2026, 05:34 AM
a Windows user from Rive-de-Gier, France reported problems with guppy : Not working
Sep 17, 2025, 06:50 PM
a AndroidOS user from Gijón, Spain reported problems with guppy : Connection
Sep 17, 2025, 06:48 PM
a AndroidOS user from Gijón, Spain reported problems with guppy : Not working
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