Kraken app not working? crashes or has problems?

Kraken Status

Last Updated on 2022-04-19 by Tapgods

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3 User reports:
App has problems

User reports 3

⚠️ Most reported problems ⚠️

Crashes

66.7%

Connection

33.3%

problems reported in the last 24 hours

24 hour clock ⏰

Have a Problem with Kraken for OctoPrint? Report Issue

Common Kraken Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Kraken app on iOS and Android devices. Solve all Kraken app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Kraken iPhone Issues and Solutions

Kraken iOS app crashes, not working, errors
Kraken iOS app network issues
Kraken on iOS has black/white screen

Kraken Android App Issues and Solutions

Kraken has errors/crashing/not working
Kraken server network connectivity issues
Kraken has black screen

Kraken iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Kraken app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Kraken app crashes or not working on Iphone (iOS):

Close and restart the Kraken app on iPhone
Update Kraken app to the Latest Version for iOS
Uninstall and reinstall Kraken iPhone app
Update your iPhone to the latest iOS version

Fix Kraken on iPhone unable to connect to server/internet connection issues::

To resolve Kraken network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Kraken black/white screen (blank screen) on iPhone:

Follow the Kraken iOS app troubleshooting guide Here →

Kraken Android App Issues and Solutions

Fix Kraken not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Kraken app issues:

Force Stop the Kraken App
1. On android, goto "Settings" » click Kraken app. » click "Force Stop".

Update Kraken to the latest version on PlayStore

Clear Kraken App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Kraken app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Kraken.

Fix Kraken unable to contact server/ Kraken internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Kraken » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Kraken » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Kraken on android.

Solve Kraken black/white screens issue on Android:

Follow the Kraken android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Tapgods, developers of Kraken.

About this app

this app makes it easy to monitor, control and manage your 3D printers. Connect to any OctoPrint server on your local network or over the internet.