Contact Kraken for OctoPrint

Contact Kraken Support


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About: Kraken makes it easy to monitor, control and manage your 3D printers. Connect to
any OctoPrint server on your local network or over the internet.


 
  2022-04-19

Kraken Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



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3 Most reported problems 😔💔

3.7 out of 5

Contact support doesn’t work and camera isn’t viewable

2022-05-05

by MK9000

This app worked better as the free version. Paid version I lost camera access and it won’t let you send bug reports through the app. You can type up a big report but the send button isn’t selectable.

Better apps available

2022-05-12

by Ycbinrm

Paid for the upgrade and now no camera view. Lost the stream. Octopod is a much better app and has been flawless.

Not great

2022-05-19

by Tomikaze13

It looks great but hardly functions as it’s supposed to. No camera stream unless I’m home, isn’t the whole point of it to monitor my printer when I’m not home?


Have a Problem with Kraken for OctoPrint? Report Issue




Why should I report an Issue with Kraken for OctoPrint?

  1. Pulling issues faced by users like you is a good way to draw attention of Kraken for OctoPrint to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Kraken for OctoPrint customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Kraken for OctoPrint.


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