LAFCU Mobile Reviews

LAFCU Mobile Reviews

Published by on 2024-05-17

🏷️ About: LAFCU Mobile is your personal financial advocate that gives you the ability to aggregate all of your financial accounts, including accounts from other banks and credit unions, into a single view. It’s fast, secure and makes life easier by empowering you with the tools you need to manage your finances.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
47.0%

😎👌🔥 Positive experience
36.2%

🙄💅🫥 Neutral
16.8%

~ from Justuseapp.com NLP analysis of 4,072 combined software reviews.



Read 22 Customer Service Reviews 👿🤬😡😠💢😤

4.7 out of 5

Not user friendly

2022-06-05

As a 26 year old I thought I’d be able to figure LAFCU update out in no time but it’s SO CONFUSING. I can’t imagine what it’s like for older people who already have a hard time using technology. This update is trash.

New app/website are garbage

2022-07-06

If I could give the review no stars I would. The previous version of this was way better. The notifications that the account has had a transaction is very delayed like several hrs closer to 12 hrs in some cases. The previous version was instant and told where the money was going. The layout is cumbersome. The previous layout was more user friendly.

New update is a downgrade!

2022-08-07

I loved the old, simple app. This update is confusing and kicks me out in the middle of using it about 50% of the time. That plus the way transaction details are listed make it take extraordinary longer to balance my checkbook and do the budget. I think I might have to do those things using the website, instead. Bummer! Bring back the old app!

New Design/Website is horrible

2022-09-08

Dear this app,

If you are reading this please go back to your old website and design. It was much more user friendly and made more sense. This new website is slow, and confusing. Perhaps on purpose...

It’s pretty but poorly designed

2022-10-09

LAFCU looks nice and that’s about it. Difficult to navigate without having to jump all over the place. Hard to see an overall view. Missing information where it’s needed. Good thing I am phasing this app out and moving my business to another CU. They just get worse and worse each year.

Mobile and computer site

2022-11-10

The new website is not friendly. It is so hard to read. The previous site was so much more user friendly. And even if i were to do your tutorial that you offered, it does not fix the layout of your site and how confusing and non user friendly it is.

Lack of visibility.

2022-12-11

Doesn’t show due dates on loans from the main menu. You have to click on each one and back out to see another. It’s like your trying to get members to miss payments so they can be charged late fees

YUCK!!!

2023-01-12

This “update” is NOT user friendly.
I used to check my this app app frequently, but now, looking at LAFCU is actually hard on my eyes, the print is too small and the lack of color contrast makes the categories (deposits/debits/etc) all blend together.
This sure doesn’t look like an “update”. I hope this app didn’t pay good money for someone to design this junk.

Too many steps

2023-02-13

I typically use LAFCU to check my balance in my checking account and transactions. There are now many steps in order to get the account information. The old app had a simple design that was more user friendly.

Horrible update

2023-03-14

I would give zero stars if I could. This has got to be the worse update for LAFCU. It’s very confusing and is not out together well at all. I prefer the old app to this new confusing out of touch app. Please rethink LAFCU and go back to the simple self explanatory user friendly app.

Problem

2023-04-15

Need to see credit card purchases daily

The LAFCU credit union app is amazing. Very well staffed and supportive

2023-05-16

This credit union app is incredible and fits in well with an incredible credit union that I have now join. I’m so happy I’ve made the switch to this group and LAFCU is Dwayne much more than previous credit union.

The chat line has been incredibly well staffed and responsive during the hours they say they support it, most times getting back to me within 10 minutes.

LAFCU app

2023-06-17

Great Credit union New app much better

Mobile Banking App

2023-07-18

An excellent easy to use mobile banking platform.

Lafcu mobile

2023-08-19

Too busy. Too many areas to tap to go into what you need. You can’t jump on and get a quick look, you have to tap several areas and then scroll for information that was once at you fingertips first tap.

Great Step Up

2023-09-20

LAFCU is great! I like the new design - it is so much easier to use and has great new security features. Love that 2FA!

Very grateful

2023-10-21

Helped me with the purchase of an auto. Low payments and always there to help with any questions.👍🏾👍🏾👍🏾

Great update

2023-11-22

Very happy with the look and feel of this update. Appreciate the thought process in personalizing LAFCU experience. Thank you.

Simple and quick

2023-12-23

Everything on LAFCU works very well with no cuts between taps and registers very well. About as good as a mobile banking app can get

Great Credit Union App

2024-01-24

With the newest edition of the this app app, I find it to be one of the best credit union/banking apps I’ve used! For checking/savings functions it wants for nothing! I don’t use it for any other functions, but as I previously stated it’s superb for checking/savings!

Garbage so far

2024-11-15

I had to download this new app and it doesn’t even load ? Keeps throwing a something is wrong on our end flag? Definitely starting to get turned away from this app more and more !

WTH

2024-11-15

LAFCU is a disaster compared to the old one. Very disappointing that they have to turn a good app into a chaotic mess. Please fix.



Is LAFCU Safe? 🤗🙏


Yes. LAFCU Mobile is very safe to use. This is based on our NLP (Natural language processing) analysis of over 4,072 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.7/5 . Justuseapp Safety Score for LAFCU Is 43.5/100.


Is LAFCU Legit? 💯


Yes. LAFCU Mobile is a totally legit app. This conclusion was arrived at by running over 4,072 LAFCU Mobile User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for LAFCU Is 63.7/100..


Is LAFCU Mobile not working? 🚨


LAFCU Mobile works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with LAFCU Mobile? Post a Review




Features

LAFCU Mobile is your personal financial advocate that gives you the ability to aggregate all of your financial accounts, including accounts from other banks and credit unions, into a single view.

It’s fast, secure and makes life easier by empowering you with the tools you need to manage your finances.

Secure your account with a 4-digit passcode and fingerprint or face reader on supported devices.

To use the LAFCU app, you must be enrolled as a LAFCU digital banking user.

-Keep your transactions organized by allowing you to add tags, notes and photos of receipts and checks.

If you currently use our Internet Banking, simply download the app, launch it, and login with the same Internet Banking credentials.

  Customer Service/Support
Developer:
LAFCU

Contact e-Mail:

Website: