Dolphin MyOrthodontist app not working? crashes or has problems?

Dolphin MyOrthodontist Status

Last Updated on 2024-04-04 by Patterson Dental Supply, Inc.

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3 User reports:
App has problems

User reports 3

⚠️ Most reported problems ⚠️

Account

33.3%

Connection

33.3%

Not working

33.3%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Dolphin MyOrthodontist Problems 😠👌🔥

• Cannot login even after changing password multiple times.

• Does not remember login info.

• Takes multiple tries to create a new account.

• App is a nuisance to have to reset information and start over every time.

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Common Dolphin MyOrthodontist Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Dolphin MyOrthodontist app on iOS and Android devices. Solve all Dolphin MyOrthodontist app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Dolphin MyOrthodontist iPhone Issues and Solutions

Dolphin MyOrthodontist iOS app crashes, not working, errors
Dolphin MyOrthodontist iOS app network issues
Dolphin MyOrthodontist on iOS has black/white screen

Dolphin MyOrthodontist Android App Issues and Solutions

Dolphin MyOrthodontist has errors/crashing/not working
Dolphin MyOrthodontist server network connectivity issues
Dolphin MyOrthodontist has black screen

Dolphin MyOrthodontist iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Dolphin MyOrthodontist app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Dolphin MyOrthodontist app crashes or not working on Iphone (iOS):

Close and restart the Dolphin MyOrthodontist app on iPhone
Update Dolphin MyOrthodontist app to the Latest Version for iOS
Uninstall and reinstall Dolphin MyOrthodontist iPhone app
Update your iPhone to the latest iOS version

Fix Dolphin MyOrthodontist on iPhone unable to connect to server/internet connection issues::

To resolve Dolphin MyOrthodontist network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Dolphin MyOrthodontist black/white screen (blank screen) on iPhone:

Follow the Dolphin MyOrthodontist iOS app troubleshooting guide Here →

Dolphin MyOrthodontist Android App Issues and Solutions

Fix Dolphin MyOrthodontist not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Dolphin MyOrthodontist app issues:

Force Stop the Dolphin MyOrthodontist App
1. On android, goto "Settings" » click Dolphin MyOrthodontist app. » click "Force Stop".

Update Dolphin MyOrthodontist to the latest version on PlayStore

Clear Dolphin MyOrthodontist App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Dolphin MyOrthodontist app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Dolphin MyOrthodontist.

Fix Dolphin MyOrthodontist unable to contact server/ Dolphin MyOrthodontist internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Dolphin MyOrthodontist » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Dolphin MyOrthodontist » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Dolphin MyOrthodontist on android.

Solve Dolphin MyOrthodontist black/white screens issue on Android:

Follow the Dolphin MyOrthodontist android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Patterson Dental Supply, Inc., developers of Dolphin MyOrthodontist.

About this app

Your orthodontic specialist has provided this special app to help you take an active role in your orthodontic treatment. Welcome to the Dolphin MyOrthodontist app! Dolphin MyOrthodontist helps you stay connected with your doctor and staff, and access details about the practice and your treatment progress.