Amazon Care Reviews

AmazonCare has incorrect information on my profile (wrong birthday) and I’m unable to change it in AmazonCare . The only way to reach out to customer service is through a Mail link and you need to have the default iOS mail app in order to contact them, which I don’t have.

This way it’s difficult for setup account for each family member , my wife just moved to USA and so she does not have SSN . They didn’t help to create an account for her. I hate AmazonCare for lacking important features

Who says house calls are a thing of the past?! Super convenient and friendly, I got connected to a doctor in no time and he was very attentive and caring. In about 45 minutes a nurse showed up at my house to do the testing he ordered and I found out I had the flu in and not COVID in about 5 minutes. They sent in tamiflu for me and my wife picked it up on her way home from work. I didn’t even have to leave my living room!!!!

It was awesome and re-assuring..I did not think I could get advice on muscular issues over the phone..good experience

This has been such a great experience. The physicians have wonderful, caring and detailed. Thank so much!

I had such a great experience with this today! My kids are sick and got me sick, and I’ve had a sinus infection for 10 days I couldn’t kick with alternative methods. This was so fast to schedule, got to take it in between work calls, was a fast visit and I actually got tips I haven’t gotten before from my own doctors that aren’t just medication-based. Highly recommended!

It’s amazing to doctor within 2 minutes, come to know about the problem.

This made my entire family’s life super easy, don’t have to stress for appointments and plan out visits. This made getting care super simple!

I was connected to a nurse within 30 seconds and she answered all my questions and sent me a care plan. All free. 100% recommended.

Even though it took a while for them to contact me, due to low staffing on a Saturday, I was very pleased with the service!

Quick and took time to answer questions

I would have had to wait 3 weeks to see my doctor but instead I got my prescription at 2am on a weeknights.

The first time I used AmazonCare I liked the fact that you can talk to a medical professional about your needs as well as get advice about your situation.

I have to say this is the most helpful app I have ever use. Saved a tons of time and pain for me since the delivery is fast and I don’t have to go out to see a doctor. I really like it

Simply amazing. I was able to reach a specialist in a video call in 2 minutes, and get the prescription medicine delivered at my door step in under 2 hours. Also, you get a nice PDF copy of your visit with diagnosis and the prescription.

The interface was seamless. The nurse practitioner was knowledgeable and ask probing questions to understand my situation even though it seems straightforward from the get-go. Much better than waiting in line or driving to a care facility!

Great app and easy to use, but I wish there was an option to choose the gender of the Clinician we speak with because some of us have issues talking to opposite gender due to past issues such as abuse, trauma and just in general, just thought I’d throw that out there.

I typically avoid doctors, but not because I'm scared of them, because I'm scared of spending 45 minutes in a waiting room and five minutes with an actual care provider. This inverts the whole process where waiting is practically *none*, and the doctors really take time to talk to you. I'm a total convert.

Best medical visit experience I’ve ever had. Was connected with a professional within five minutes. Never had to leave my house. Pick up the prescription at a local pharmacy. I never write reviews but this was literally a life changing experience

This is such a nice and convenient app. I was able to schedule the visit in 5 minutes. Doctor was nice and she explained us the issue and possible cause. I did this visit at Friday night without even stepping out. Love AmazonCare. AmazonCare saved my couple of hours and able to get care within minutes

Looking for results only to launch AmazonCare and find out I can’t retrieve them without updating AmazonCare . I don’t always have a strong connection and finding a good connection to update was a terrible experience

This application is very good I will recommend others iPhone users to try this out☺️☺️

This is an excellent app that provides a valuable service for patients

This service is absolutely fantastic. I am so impressed.

Beyond amazing, going to revolutionize Health care industry

Where is the iPad version of AmazonCare? Amazon Care is a great service, but my iPad is a way better tool for video chatting vs. my Android phone. Please make a real iPad app!

Setup was easy! I got in with the triage nurse very quickly (less than five minutes). I wish I could say the same for the provider. I waited almost an hour for the call. Then it finally said she was reviewing my chart and it typically takes less than two minutes. I’m at 25 minutes and counting…….