Amazon Care Reviews

Amazon Care Reviews

Published by on 2023-02-02

About: Amazon Care will not provide services after December 31, 2022. Learn more in our
FAQs: https://amazon.


About Amazon Care


At this time, your employer or health insurance provider must be signed up with Amazon Care for you to have access.

Amazon Care is a hassle-free way to see a caring, licensed doctor or nurse.

Amazon Care will not provide services after December 31, 2022.

Amazon Care treats all members of the family.

You can connect via chat or video right away, make an appointment in the app or schedule an in-person visit.

You and your dependents just need to be enrolled in an eligible medical plan.

Download the Care app.

Set up your account, and create accounts for your dependents.

All for around the same price as a typical co-pay.


         


Overall User Satisfaction Rating


Negative experience
77.2%

Neutral
74.6%

Positive experience
22.8%

~ from Justuseapp.com NLP analysis of 8,149 combined software reviews.

Key Benefits of Amazon Care

- House calls are convenient and friendly

- Quick connection to a doctor

- Attentive and caring doctor

- Nurse showed up at home for testing

- Fast diagnosis and medication delivery

- Helpful tips from the doctor

- Easy and fast scheduling of visits

- Able to get care without leaving home




21 Amazon Care Reviews

4.9 out of 5

By


WOW

Who says house calls are a thing of the past?! Super convenient and friendly, I got connected to a doctor in no time and he was very attentive and caring. In about 45 minutes a nurse showed up at my house to do the testing he ordered and I found out I had the flu in and not COVID in about 5 minutes. They sent in tamiflu for me and my wife picked it up on her way home from work. I didn’t even have to leave my living room!!!!


By


Sinus infection

I had such a great experience with this today! My kids are sick and got me sick, and I’ve had a sinus infection for 10 days I couldn’t kick with alternative methods. This was so fast to schedule, got to take it in between work calls, was a fast visit and I actually got tips I haven’t gotten before from my own doctors that aren’t just medication-based. Highly recommended!


By


Awesome and Amazing App

This is such a nice and convenient app. I was able to schedule the visit in 5 minutes. Doctor was nice and she explained us the issue and possible cause. I did this visit at Friday night without even stepping out. Love AmazonCare. AmazonCare saved my couple of hours and able to get care within minutes


By


Quick, friendly, and exactly what I needed

Best medical visit experience I’ve ever had. Was connected with a professional within five minutes. Never had to leave my house. Pick up the prescription at a local pharmacy. I never write reviews but this was literally a life changing experience


By


This is game-changingly good.

I typically avoid doctors, but not because I'm scared of them, because I'm scared of spending 45 minutes in a waiting room and five minutes with an actual care provider. This inverts the whole process where waiting is practically *none*, and the doctors really take time to talk to you. I'm a total convert.


By


Easy To Use

Great app and easy to use, but I wish there was an option to choose the gender of the Clinician we speak with because some of us have issues talking to opposite gender due to past issues such as abuse, trauma and just in general, just thought I’d throw that out there.


By


Easy and Thorough

The interface was seamless. The nurse practitioner was knowledgeable and ask probing questions to understand my situation even though it seems straightforward from the get-go. Much better than waiting in line or driving to a care facility!


By


Fantastic

Simply amazing. I was able to reach a specialist in a video call in 2 minutes, and get the prescription medicine delivered at my door step in under 2 hours. Also, you get a nice PDF copy of your visit with diagnosis and the prescription.


By


Extremely helpful!

I have to say this is the most helpful app I have ever use. Saved a tons of time and pain for me since the delivery is fast and I don’t have to go out to see a doctor. I really like it


By


A Great App

The first time I used AmazonCare I liked the fact that you can talk to a medical professional about your needs as well as get advice about your situation.


By


Super fast, super easy!

I would have had to wait 3 weeks to see my doctor but instead I got my prescription at 2am on a weeknights.


By


Back pain consultation- great first experience

It was awesome and re-assuring..I did not think I could get advice on muscular issues over the phone..good experience


By


Unable to setup profile

AmazonCare has incorrect information on my profile (wrong birthday) and I’m unable to change it in AmazonCare . The only way to reach out to customer service is through a Mail link and you need to have the default iOS mail app in order to contact them, which I don’t have.


By


Phenomenal

Even though it took a while for them to contact me, due to low staffing on a Saturday, I was very pleased with the service!


By


Amazing Experience!

I was connected to a nurse within 30 seconds and she answered all my questions and sent me a care plan. All free. 100% recommended.


By


Amazing

This made my entire family’s life super easy, don’t have to stress for appointments and plan out visits. This made getting care super simple!


By


Superb

It’s amazing to doctor within 2 minutes, come to know about the problem.


By


Efficient, Compassionate & not rushed

Quick and took time to answer questions


By


Different accounts for family members

This way it’s difficult for setup account for each family member , my wife just moved to USA and so she does not have SSN . They didn’t help to create an account for her. I hate AmazonCare for lacking important features


By


Such great care!

This has been such a great experience. The physicians have wonderful, caring and detailed. Thank so much!


By


Fantastic

This service is absolutely fantastic. I am so impressed.


By


Poor timing on app updates

Looking for results only to launch AmazonCare and find out I can’t retrieve them without updating AmazonCare . I don’t always have a strong connection and finding a good connection to update was a terrible experience


By


Incredible

Beyond amazing, going to revolutionize Health care industry


By


Excellent app

This is an excellent app that provides a valuable service for patients


By


No iPad version?

Where is the iPad version of AmazonCare? Amazon Care is a great service, but my iPad is a way better tool for video chatting vs. my Android phone. Please make a real iPad app!


By


This is a good application

This application is very good I will recommend others iPhone users to try this out☺️☺️


Cynthia Garringer   1 year ago


Setup was easy! I got in with the triage nurse very quickly (less than five minutes). I wish I could say the same for the provider. I waited almost an hour for the call. Then it finally said she was reviewing my chart and it typically takes less than two minutes. I’m at 25 minutes and counting…….



Is Amazon Care Safe?


Yes. Amazon Care is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 8,149 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.9/5 . Justuseapp Safety Score for Amazon Care Is 22.8/100.


Is Amazon Care Legit?


Yes. Amazon Care is legit, but not 100% legit to us. This conclusion was arrived at by running over 8,149 Amazon Care User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Amazon Care Is 97.4/100..


Is Amazon Care not working?


Amazon Care works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Amazon Care? Post a Review

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