PointClickCare Point of Care Reviews

PointClickCare Point of Care Reviews

Published by on 2024-09-19

🏷️ About: The PointClickCare's Point of Care (POC) application is a user-friendly app that integrates with the PointClickCare EHR platform. It allows front-line clinical care staff to capture and distribute accurate and complete documentation at the resident bedside. The app provides task lists, schedules, alerts, and messaging to ensure timely and efficient care delivery.


       


Overall Customer Experience 😎


😎 Positive experience
44.9%

🤬 Negative experience
36.3%

🫥 Neutral
18.8%

~ from Justuseapp.com NLP analysis of 73 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- App is very useful and simple to use

- Able to login on the website with no problem



Read 12 Customer Service Reviews 😠💢

2.9 out of 5
Log in

I was able to use PointClickCarePointofCare until y’all changed the login

Will not let me log on the app

I am able to login on the website with no problem but on PointClickCarePointofCare it says I need to reset my password. I did get my password rest but the only place I have an issue logging into is the mobile app.

Doesn’t work

Everytime I open PointClickCarePointofCare it says my location is not valid.

Aggravating

Keeps closing in the middle of charting! Fix this please

MD

For the last four weeks, every single order signing gets a pop up to review PointClickCarePointofCare except you can not sent it due to wrong URL address. You can’t skip it and so every single order you sign, you have to hit no button for the requested review. Very annoying and since it’s been weeks, it means the developer are not following up on it!! Please fix it!!!

Would be 5 quit working

Was great for a couple weeks then it started saying wrong url

Not on Android ???? Why?????

Love PointClickCarePointofCare , gives my staffs chance to chart on the go, the only problem is that is not on Android devices.

Update needed

PointClickCarePointofCare is very useful and simple to use; however I see a need to fix a potential problem with the incontinence BM section of PointClickCarePointofCare . You cannot document the consistency of said incontinent BM, but you can for if the resident is continent. Please find a way to correct this issue so proper documentation can be done. Thanks.

Update working now

Works pretty decent but a bug in the fluid intake sometimes won't let you select it for keyboard to pop up, I would have to exit the fluid intake section then I would have to select it again for it to work

Can’t change the date

Good app but I can’t change the date to back chart

Doesn’t work

Everytime I try to log in it says my location is invalid. Please fix this as I would love to chart on my phone or iPad at work. Thank you.

E.ma
2022-09-16

It never seems to fail that this system random glitches as well as shut downs of which inhibit pertinent patient care! This is not the first time nor im sure the last and remember dealing with these issues myself covering a facility of high acuity and patients requesting medication and or a pertinent medication that may be required for emergent symptom. This is a very unsafe practice of PCC. The solution from PCC is to print patient MAR/TAR, ok fine. However, many patient's orders change on daily basis and therefore , again inhibits patient, safe care. Of which the system offered to most medical facilities , there should be a more efficient plan in place That PCC should address.



Is PointClickCare Point of Care Safe? 🙏

Yes. PointClickCare Point of Care is very safe to use. This is based on our NLP (Natural language processing) analysis of over 73 User Reviews sourced from the Appstore and the appstore cumulative rating of 2.9/5 . Justuseapp Safety Score for PointClickCare Point of Care Is 55.3/100.

Safety Analysis

41.2% of users say app is Risky 🚨
41.2%

33.8% of users have Some Concerns ⚠️
33.8%

25.0% of users say app is Safe 👍
25.0%


Is PointClickCare Point of Care Legit? 💯

Yes. PointClickCare Point of Care is a totally legit app. This conclusion was arrived at by running over 73 PointClickCare Point of Care User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for PointClickCare Point of Care Is 78.5/100..

🔏 Privacy & Data Safety

PointClickCare Point of Care collected the following data from you:

  • Data Not Linked to You:
    • Identifiers
    • Usage Data
    • Diagnostics

How was your experience with PointClickCare Point of Care? Post a Review




Features

- Seamless integration with PointClickCare EHR platform

- Anytime, anywhere access to resident information

- Complete documentation at the bedside for better care decisions

- Task lists and schedules to avoid staff overload

- Alerts and messaging for quick action

- Real-time access to information to support better decisions.

  Contact Support
Developer:
PointClickCare