Prismea app not working? crashes or has problems?

Prismea Status

Published by Prismea

Smart mobile business banking with all the expertise of traditional banking: the
best of both worlds. Based on the latest advances in Artificial Intelligence
and Deep Learning, your Prismea application allows you to benefit from a
dedicated FD (1) at your fingertips with all the autonomy that a mobile device
offers: Create a business account in a few minutes A business account for
deposits and withdrawals Anticipate your cas.

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Common Prismea Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Prismea app on iOS and Android devices. Solve all Prismea app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Prismea iPhone Issues and Solutions

Prismea iOS app crashes, not working, errors
Prismea iOS app network issues
Prismea on iOS has black/white screen

Prismea Android App Issues and Solutions

Prismea has errors/crashing/not working
Prismea server network connectivity issues
Prismea has black screen

Prismea iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Prismea app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Prismea app crashes or not working on Iphone (iOS):

Close and restart the Prismea app on iPhone
Update Prismea app to the Latest Version for iOS
Uninstall and reinstall Prismea iPhone app
Update your iPhone to the latest iOS version

Fix Prismea on iPhone unable to connect to server/internet connection issues::

To resolve Prismea network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Prismea black/white screen (blank screen) on iPhone:

Follow the Prismea iOS app troubleshooting guide Here →

Prismea Android App Issues and Solutions

Fix Prismea not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Prismea app issues:

Force Stop the Prismea App
1. On android, goto "Settings" » click Prismea app. » click "Force Stop".

Update Prismea to the latest version on PlayStore

Clear Prismea App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Prismea app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Prismea.

Fix Prismea unable to contact server/ Prismea internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Prismea » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Prismea » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Prismea on android.

Solve Prismea black/white screens issue on Android:

Follow the Prismea android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Prismea, developers of Prismea.

33.33% Contact Match

Developer: Shine SAS

E-Mail: [email protected]

Website: Visit Prismea Website

About this app

Smart mobile business banking with all the expertise of traditional banking: the best of both worlds. Who are we? this app is a neobank,100% affiliated to the Crédit du Nord Group. Founded by business client advisers, this app has been designed to specifically support businesses in their use of financial services. this app connects traditional banking and latest technologies - Discover the best of both worlds - For Freelancers, sole traders, and Small/Medium sized businesses.