Contact Tropical Smoothie Cafe Support
Company Name: Tropical Smoothie Cafe, LLC
About: Tropical Smoothie Cafe, is a restaurant franchise in the United States.
Headquarters: Atlanta, Georgia, United States.
Tropical Smoothie Cafe Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Tropical Smoothie Cafe. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Tropical Smoothie Cafe. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Tropical Smoothie Cafe, LLC
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Get Pricing Info for Tropical Smoothie CafeContact Tropical Smoothie Cafe! Or Contact Support
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Read 7 Customer Service Reviews 😭😔💔
app will not scan receipts so that I can earn rewards
I am disgusted with this app. I have literally put in and redone my order this morning 10 times. And continued to choose a different location and it still sent me to another location now that I have to drive to that’s further away from me. I want my money back. And how do you even contact them? What a joke. After this I’ll never order from this place again. I’m disgusted. This app is awful.
Cant order. Keeps telling me to restart but still doesn’t work
Yes they do not respond by the customer service and they owe me money, I never got my smoothie or my money back. I have gone on line and posted what I need and no one has contacted me. That is my work email. This is my home email robinsnest62@redacted. They do not listen to what is owed. It is only $6.45 or $6.55 but it is the principal and that the Camp HIll, PA cafe doesn't respond or help or answer their phones. Robin
Not able to scan receipts
by Earthmama32
I have contacted app support still not getting an answer I have been trying to scan a receipt from the 26th of October it originally said could only scan one receipt per 24 hours which was fine so tried to scan 24 hours later it pops up with cannot scan more than 2 receipts within 24 hours so I haven’t been able to scan a receipt at all since the 26th of October please fix this problem I am almost to supercharged in just over 3 months yes I shop that often just ask the store I frequent they know me by name. So is this how the app works you get close to the maxed level which my birthday is in just over a week I wanted to be supercharged by then but seems to me you don’t want me to get anything for free which is kind of a scam if you ask me. We absolutely love your product sometimes the service lacks but that neither here nor there my regular server’s are great.
Terrible in every way
by Kakcpw
This franchise never fails to disappoint. Their app is no different. Constant glitches and crashes. Says a location is open only to find it closed. Pretends to save your credit card info but rarely does. And there is no way to delete your credit card info inside the app or on the web site. There is also no way to change your password inside the app. I have never seen an app that does not have a security and payment section that allows you to change these vital settings. I truly believe some high school interns wrote this app as part of a computer science project. This app has been bad for years and they never make any significant updates. How can you have hundreds of one-star reviews saying the same thing and the leadership does absolutely nothing about it. Head scratcher.
Does Not Work for Delivery
by BBenitez23
I have been trying for weeks to order delivery on the app but every-time I click it , the screen goes white. The online website as-well is not working for delivery and I have tried the contact us form on the app but they just said its the new update and they are working on ways to fix it. It has been three weeks this should be fixed!
I sent again another contact to receive the same response “ Yikes! We're sorry everything didn't go as smoothly as we expected upgrading to our new app. Our teams are focused on working out the kinks so we can provide you an even better app experience. Thanks for hanging in there with us and letting us know what happened so we can pinpoint these issues and resolve them as quickly as possible. “
There is no help!
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