SOLARMAN Smart Status

Last Updated on 2024-05-31 by IGEN Tech Co., Ltd.

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1,691 User reports:
App has problems

User reports 1,691

⚠️ Most reported problems ⚠️

Not working

35.2%

Connection

28.3%

23.8%

Crashes

6.6%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of SOLARMAN Smart Problems 😠👌🔥

- Flow chart is always delayed for 2 hours.

- Can't log into the app on iPhone 13 mini.

- Can no longer see how much power was produced over time.

- Not very useful.

Have a Problem with SOLARMAN Smart? Report Issue

Common SOLARMAN Smart Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot SOLARMAN Smart app on iOS and Android devices. Solve all SOLARMAN Smart app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

SOLARMAN Smart iPhone Issues and Solutions

SOLARMAN Smart iOS app crashes, not working, errors
SOLARMAN Smart iOS app network issues
SOLARMAN Smart on iOS has black/white screen

SOLARMAN Smart Android App Issues and Solutions

SOLARMAN Smart has errors/crashing/not working
SOLARMAN Smart server network connectivity issues
SOLARMAN Smart has black screen

SOLARMAN Smart iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever SOLARMAN Smart app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix SOLARMAN Smart app crashes or not working on Iphone (iOS):

Close and restart the SOLARMAN Smart app on iPhone
Update SOLARMAN Smart app to the Latest Version for iOS
Uninstall and reinstall SOLARMAN Smart iPhone app
Update your iPhone to the latest iOS version

Fix SOLARMAN Smart on iPhone unable to connect to server/internet connection issues::

To resolve SOLARMAN Smart network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix SOLARMAN Smart black/white screen (blank screen) on iPhone:

Follow the SOLARMAN Smart iOS app troubleshooting guide Here →

SOLARMAN Smart Android App Issues and Solutions

Fix SOLARMAN Smart not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent SOLARMAN Smart app issues:

Force Stop the SOLARMAN Smart App
1. On android, goto "Settings" » click SOLARMAN Smart app. » click "Force Stop".

Update SOLARMAN Smart to the latest version on PlayStore

Clear SOLARMAN Smart App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "SOLARMAN Smart app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch SOLARMAN Smart.

Fix SOLARMAN Smart unable to contact server/ SOLARMAN Smart internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click SOLARMAN Smart » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got SOLARMAN Smart » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch SOLARMAN Smart on android.

Solve SOLARMAN Smart black/white screens issue on Android:

Follow the SOLARMAN Smart android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at IGEN Tech Co., Ltd., developers of SOLARMAN Smart.

Verified email

Contact e-Mail: [email protected]

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit SOLARMAN Smart Website

Privacy Policy: https://protocol.solarmanpv.com/SOLARMAN/privacy_en.html

Developer: IGEN Tech

58.82% Contact Match

Developer: IGEN Tech

E-Mail: [email protected]

Website: 🌍 Visit SOLARMAN Business Website

64.29% Contact Match

Developer: IGEN Tech

E-Mail: [email protected]

Website: 🌍 Visit solarmanPro Website

About this app

SOLARMAN Smart is a brand new generation of Intelligent Energy Management Application, which is specially designed for global users. With the basic features of full-on visual experience, excellent data display and all-round monitoring, it achieves the goal of convenient operation. Meanwhile, users can receive the plant from your business partner, which means users do not have to create a plant or configure the devices. Users can authorize the plant you created to your business partner to do O&M cooperatively. Go to SOLARMAN Smart APP to check running status of PV power plant at anytime and anywhere. Based on energy management field, SolarMAN-3. 0 APP will keep the constantly innovation and bring better experience for every user. Reveal all data (Production, Consumption, Battery, Grid, Real-time, Historical Data and etc,. ) at a glance. SOLARMAN Big Data will help to enrich more contents. No need to fill in tedious information. Add authorization function. Dear Users, if you have any suggestions or comments, please feel free to send us a note and let us know how we are doing.